Garza Blanca Resort & Spa Cancun

5.0 star property
Beachfront resort in Punta Sam with free water park and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Resort & Spa Cancun

7 outdoor pools, pool umbrellas, sun loungers
Exterior
Front of property
Children's activities
Three Bedroom Ocean Front - Room Only | Premium bedding, down comforters, in-room safe, desk
VIP Access

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Gym
    Gym
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 3 spa tubs
  • Free water park
  • Breakfast available
  • Free children's club
  • Health club
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Separate bathtub and shower
  • Garden
  • Terrace
The price is $433
$524 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 13 of 13 rooms

One Bedroom Suite - Room Only

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Three Bedroom Ocean Front - Room Only

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Suite - Room Only

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 170 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite Ocean View 1 King Bed - Room Only

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One Bedroom Swim Up - Room Only

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Ocean View - Room Only

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Swim Up 2 Queen Beds - Room Only

Highlights

Balcony
Private plunge pool
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Swim Up 1 King Bed - Room Only

Highlights

Furnished patio
Private plunge pool
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite 1 King Bed - Room Only

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View 2 Queen Beds - Room Only

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite 2 Queen Beds - Room Only

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Three Bedroom Loft - Room Only

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 447 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Ocean View - Room Only

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Smart TV
Washer/dryer
  • 170 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 8 min walk
  • Punta Sam Beach - 9 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun

At Garza Blanca Resort & Spa Cancun, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 5 restaurants and the 3 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar, and a health club are other highlights at this luxurious resort. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 452 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Baby bath
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Sailing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 7 outdoor pools
  • Free water park
  • Shopping mall on site
  • Full-service spa
  • 3 spa tubs
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Accessible airport shuttle
  • Wheelchairs available on site

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Blanca Blue - Onsite fine-dining restaurant.
The Food Truck - Onsite seafood restaurant. Open daily.
The Snack - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Frequently asked questions

Does Garza Blanca Resort & Spa Cancun offer free cancellation for a full refund?
Yes, Garza Blanca Resort & Spa Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Garza Blanca Resort & Spa Cancun?
Yes, there are 7 outdoor pools.
Are pets allowed at Garza Blanca Resort & Spa Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Garza Blanca Resort & Spa Cancun?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Garza Blanca Resort & Spa Cancun?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Garza Blanca Resort & Spa Cancun?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Garza Blanca Resort & Spa Cancun?
No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Garza Blanca Resort & Spa Cancun and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Garza Blanca Resort & Spa Cancun also has 7 outdoor pools and 3 bars, as well as a health club and a garden.
Are there restaurants at or near Garza Blanca Resort & Spa Cancun?
Yes, there are 5 onsite restaurants.
What's the area around Garza Blanca Resort & Spa Cancun like?
Garza Blanca Resort & Spa Cancun is located on the Punta Sam Strip, a short 8-minute walk from Punta Sam Ferry Terminal and 9 minutes' walk from Punta Sam Beach.

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.4

Very Good

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Love Garza Blanca
We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Billy, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Michael, 5-night trip
Verified Expedia guest review

2/10 Poor

kamel, 3-night trip
Verified Expedia guest review

2/10 Poor

David Paul, 7-night trip
Verified Expedia guest review

4/10 Fair

Staff is awful
Natalie, 5-night trip
Verified Expedia guest review

8/10 Very Good

The service needs to improve
Sheila, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Angelo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Joseph, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing They just need a better beach
Raúl, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mayra, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This trip experience at Garza Blanca has been the most amazing experience our family had in a long time. The service, security, the food and facility amenities are more than a five start resort. This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA. Everyone works so hard to give you the best possible service. We are thankful for all the waitress, bartenders and staff. Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant. Muchas Gracias por sus atenciones. Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes. I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.
Claudette, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Property. Would have liked more quality dining options.
Craig, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall experience was great! Food, service, staff, amenities all just wonderful!
Janet, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Tyler, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature!
Haewon Helen, 4-night family trip
Verified Expedia guest review

4/10 Fair

richard, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

LUIS, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Fantastic service service, staff, cuisine, room, grounds - the works. Would gladly stay again....jusy never through Expedia again.
Stefan, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

li, 3-night trip
Verified Expedia guest review

6/10 Good

Nutan, 7-night trip
Verified Expedia guest review

4/10 Fair

Very far away from everything. Staff was not friendly. Taxi drivers kept “recommending” tourist spots and activities and that’s NOT what I wanted to do. I wanted something local and made it clear. They took me to tourist spots where their friends worked. Another time taxi service was not on time for the airport. Was not offered spa service discount. Was not offered anything in exchange for the room upgrade that I declined (chose to stay in my own room because I wanted two beds instead of one). Waiters were very slow. Won’t stay here again.
Kelsey, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Jordan, 3-night trip
Verified Expedia guest review

8/10 Very Good

This was our second visit. There was a problem with our reservation, the main supervisor at check in was extremely unfriendly and unresponsive. After hours we were finally able to check in, she gave us our room key and that was it. Did not tell us where to go or who could help us. I found a bell hop who grabbed our luggage and led us to our rooms. We first visited when this hotel had just opened and it was amazing. No complaints. But now in order to have dinner reservations you have to get them through sales department which try to lure you into the 4 hour sales pitch. Diana was relentless and would not accept no for an answer. She made our dinner reservations all around 9:00 at night…we had 3 kids with us. We had told her this would definitely not work. So we walked into every restaurant we wanted to eat at and made our own reservations around 6:00 every night! Such a scam and we were so over her by day 2. Everything else was excellent. Dao was our favorite restaurant. Shoutout to Alonso at the Lobby bar for making excellent old fashions. He worked so hard being the only bartender with a crowded full bar. I also suggest NOT to get the mini massages at the pool. My husband and I both got one. We tipped $20 and the female masseuse talked trash about me In Spanish. He also screwed up my back, he pushed his elbow so hard into my shoulder blades it moved two ribs out of position. I was in pain all of vacation which was 3 weeks ago and have spent $400 of therapy to fix it.
jacqueline, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play.
JUAN, 2-night family trip
Verified Expedia guest review