Richmond's business district welcomes you to Hilton Garden Inn Richmond Innsbrook, where modern comforts await. Unwind with a visit to the spa tub or take a dip in the indoor pool. Savor American cuisine at Great American Grill and connect to in-room WiFi while enjoying helpful staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Pool
Parking available
Pet friendly
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
24-hour fitness center
Self parking
Hot tub
Room service
24-hour business center
Business center
Meeting rooms
24-hour front desk
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $93
$93
$108 total
includes taxes & fees
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Room, 2 Queen Beds, Hearing Accessible
Room, 2 Queen Beds, Hearing Accessible
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Hearing Accessible
Room, 1 King Bed, Hearing Accessible
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
30 sq m
Sleeps 3
1 King Bed
View all photos for Studio Suite
Studio Suite
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed, Accessible Bathtub
Room, 1 King Bed, Accessible Bathtub
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
30 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible Shower
Room, 1 King Bed, Accessible Shower
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
30 sq m
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
26 sq m
Sleeps 3
1 King Bed
View all photos for King
King
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 3
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
26 sq m
Sleeps 4
2 Queen Beds
View all photos for Studio Suite, 1 King Bed, Accessible Bathtub
Studio Suite, 1 King Bed, Accessible Bathtub
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
52 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed, Accessible Shower
Lewis Ginter Botanical Garden - 12 min drive - 12.2 km
University of Richmond - 12 min drive - 12.5 km
Virginia Commonwealth University - 16 min drive - 19.3 km
Getting around
Richmond Intl. Airport (RIC) - 27 min drive
Richmond Staples Mill Road Station - 12 min drive
Richmond Main Street Station - 17 min drive
Ashland Station - 21 min drive
Restaurants
Golden Corral - 20 min walk
Noodles & Company - 4 min walk
Silver Diner - 4 min walk
The Beach House - 5 min walk
Five Guys - 5 min walk
About this property
Hilton Garden Inn Richmond Innsbrook
At Hilton Garden Inn Richmond Innsbrook, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
155 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 5.12 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 9 to 20 for adults, and USD 9 to 20 for children
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 5.12 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Also known as
Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Richmond Innsbrook?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?
Yes. Self parking costs USD 5.12 per day.
What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?
Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness center, as well as a hot tub.
Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?
Yes, Great American Grill offers American cuisine.
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Hilton Garden Inn Richmond Innsbrook Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Mar 9, 2025
Good Stay , but other guest impacted it.
I stay here frequently and enjoy it . The staff is amazing and the elevator that was out for 2 months is back up and running. Only issue this time were other guest and children. Very loud around the pool , no one from the staff to address and my laptop got wet while working.
mcleodd
mcleodd, 1-night trip
10/10 Exceptional
Jan 6, 2025
Great hospitality
Great staff and hotel! Unfortunately the elevators was out of order but the staff hospitality and service made up for the inconvenience. The best hotel ive stayed outside the RVA area so far!
Melissa
Melissa, 2-night trip
10/10 Exceptional
Nov 27, 2024
Very nice property. The staff were okay but the hotel was great and all the amenities
Devon
Devon, 1-night trip
10/10 Exceptional
Oct 7, 2024
Pleasant stay
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
Oct 6, 2024
It was nice staying here.
Darrin
Darrin, 1-night trip
8/10 Very good
Nov 25, 2024
nice hot jacuzzi tub
Muhammad Zeeshan
Muhammad Zeeshan, 1-night trip
10/10 Exceptional
Jul 31, 2024
Nice hotel
Great pool and hot tub
Close to excellent restaurants
Janet W.
Janet W., 1-night trip
4/10 Fair
Feb 17, 2025
The elevator didn’t work the entire time. We had to climb up 12 flights of stairs everytime we needed to go to our room.
Verified traveler
2-night trip
10/10 Exceptional
Sep 15, 2024
Execllent clean and very nice staff breakfast was wonderful so was the staff waiting on you. Will stay again
Angela
Angela, 1-night trip
10/10 Exceptional
Jan 11, 2025
Great stay
We arrived during the winter storm in the middle of a long road trip. The hotel staff was friendly and helpful. They were able to accommodate us for an extra night so we could avoid driving in the storm and our room was upgraded! The elevator wasn’t working, but they were so accommodating with free breakfast, free bottled water, and overall cleanliness in the hotel that it didn’t matter. There is also an abundance of places to stop in nearby…. Wawa, Publix, an adorable diner, a Goodwill and many more. Will stop here again!
Melissa
Melissa, 1-night trip
10/10 Exceptional
Jul 21, 2024
Easy check in, courteous staff, nice rooms, comfortable beds and great atmosphere. Will definitely stay again.
Harley
Harley, 1-night trip
2/10 Poor
Feb 13, 2025
Elevator was broken...had to walk outside in the rain and then upstairs to room. Pool was cold and dirty. No compensation for inconvenience.
Verified traveler
1-night trip
6/10 Good
Feb 17, 2025
Disappointed
Elevator was out if order we were on the 5th floor, while using the stairs is no big deal however, It smelled like an animal died in the stairwell.
Verified traveler
3-night trip
10/10 Exceptional
May 31, 2024
Great hotel!
Leslie
Leslie, 1-night trip
10/10 Exceptional
Aug 5, 2024
Close to good food and local places.
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
Oct 30, 2024
WELL MAINTAINED PROPERTY! GREAT STAFF SERVICE! CLEAN ROOM!
CHRISTOPHER
CHRISTOPHER, 2-night trip
6/10 Good
Dec 27, 2024
Rooms were very clean, but asked for extra blankets and they smelt like they were not washed. The main lobby’s hallways could use a refresh with paint. Since the elevators were not working, we had to take the stairs, which could also use a refresh.
Verified traveler
5-night trip
8/10 Very good
Sep 8, 2024
I stay a couple times a month and the staff is always friendly, accommodating and amazing. Only feedback this time is the wall in my room was a little worn , but great stay otherwise.
Mcleodd
Mcleodd, 1-night trip
10/10 Exceptional
Sep 22, 2024
I love the property
Darrin
Darrin, 1-night trip
8/10 Very good
Nov 10, 2024
Good hotel
Check in was very quick and easy since I booked at a third party but what they didn’t let me know was there was a surcharge for breakfast. The ladies were wonderful and gave it to me complimentary, but I wish it was stated as I checked in
Katherine
Katherine, 1-night trip
10/10 Exceptional
May 9, 2024
Easy check in great location and area
Tiffany
Tiffany, 1-night trip
8/10 Very good
Oct 2, 2024
I stay at this location often and I receive great customer service. On the other hand the hotel bathrooms and carpet can use an upgrade.
Kaday
Kaday, 1-night trip
10/10 Exceptional
Sep 23, 2024
Excellent
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Nov 4, 2024
The lobby elevators, only (1) was working during the entire stay.