The Ritz-Carlton Key Biscayne, Miami

5.0 star property
Key Biscayne beachfront resort with 4 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Key Biscayne, Miami

On the beach, beach cabanas, sun loungers, beach umbrellas
Meeting facility
On the beach, beach cabanas, sun loungers, beach umbrellas
2 outdoor pools
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 11 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Connecting/adjoining rooms available
The price is $459
$567 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 30 of 30 rooms

Room, 2 Double Beds, Non Smoking, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Non Smoking, Bay View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, View (Mobility Accessible, Tub)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dishwasher
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Double Bed, Non Smoking, Oceanfront

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 163 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

Studio, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 74 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Partial Ocean View (Balcony)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed

Studio, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Studio, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Bay View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed

Presidential Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 245 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

Classic Room, 1 King Bed, Non Smoking, View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 163 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
455 Grand Bay Dr, Key Biscayne, FL, 33149

What's nearby

  • Key Biscayne Beaches - 1 min walk - 0.1 km
  • Bill Baggs Cape Florida State Park - 3 min drive - 1.9 km
  • Crandon Park - 3 min drive - 2.0 km
  • PortMiami - 18 min drive - 17.5 km
  • Ocean Drive - 23 min drive - 23.8 km

Getting around

  • Miami, FL (MPB-Public Seaplane Base) - 25 min drive
  • Miami Intl. Airport (MIA) - 34 min drive
  • Miami, FL (OPF-Opa Locka Executive) - 50 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 56 min drive
  • Hialeah Market Station - 23 min drive
  • Miami Station - 26 min drive
  • Miami Golden Glades Station - 28 min drive

Restaurants

  • ‪The Ritz-Carlton Club, Lounge - ‬1 min walk
  • ‪Milanezza - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪La boulangerie - ‬12 min walk
  • ‪Novecento - ‬13 min walk

About this property

The Ritz-Carlton Key Biscayne, Miami

At The Ritz-Carlton Key Biscayne, Miami, you can spend time at the beach enjoying cabanas, beach umbrellas, and sun loungers, plus you'll be within a 10-minute drive of Biscayne National Park. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the bar/lounge is a great place to grab a cold drink. This luxurious resort also features a poolside bar, a fitness center, and a spa tub. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 402 units
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite valet parking (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Outlet covers

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (30000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • 11 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 65
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in room

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

The Ritz-Carlton Spa has 21 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Cantina Beach - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Dune Burgers On The Beach - This restaurant specializes in American cuisine and serves lunch and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 48.00 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Phone calls (may be limited)
    • Pool access
    • Spa access (may be limited)
    • Spa tub access

Optional extras

  • WiFi is available in guestrooms for USD 10.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 35 for adults and USD 19 for children

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per stay
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00

Parking

  • Valet parking costs USD 50 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The daily resort fee, included in the room rate, covers high-speed Internet access (2nd tier); use of beach chairs and umbrellas; daily beach activities, such as stand up paddle boards, floats, kayaks, and snorkel gear; 1-hour fitness class for up to 2 guests daily; access to the spa tub, sauna, and steam room at the spa: and unlimited in-room local and domestic long distance phone calls.

Also known as

Key Biscayne Miami Ritz-Carlton
Key Biscayne Ritz-Carlton
Miami Key Biscayne Ritz-Carlton
Miami Ritz-Carlton Key Biscayne
Ritz-Carlton Key Biscayne
Ritz-Carlton Key Biscayne Miami
Ritz-Carlton Miami Hotel Key Biscayne
Ritz-Carlton Miami Key Biscayne
Ritz-Carlton Key Biscayne Miami Hotel
Ritz-Carlton Miami Hotel
Ritz-Carlton Miami
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne Miami Resort
Ritz-Carlton Miami Resort
Miami Hotel Key Biscayne
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne
Key Biscayne Ritz Carlton
The Ritz Carlton Key Biscayne Miami
The Ritz-Carlton Key Biscayne, Miami Resort
The Ritz-Carlton Key Biscayne, Miami Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Resort Key Biscayne

Frequently asked questions

Does The Ritz-Carlton Key Biscayne, Miami offer free cancellation for a full refund?
Yes, The Ritz-Carlton Key Biscayne, Miami does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton Key Biscayne, Miami?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Ritz-Carlton Key Biscayne, Miami?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 250.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ritz-Carlton Key Biscayne, Miami?
Yes. Valet parking costs USD 50 per night.
What are the check-in and check-out times at The Ritz-Carlton Key Biscayne, Miami?
Check-in start time: 4 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
Is there an onsite casino at The Ritz-Carlton Key Biscayne, Miami?
No, this resort doesn't have a casino, but Magic City Casino (21-min drive) is nearby.
What is there to do at The Ritz-Carlton Key Biscayne, Miami and nearby?
Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. The Ritz-Carlton Key Biscayne, Miami also has a sauna, a steam room, and beach cabanas, as well as an arcade and a garden.
Are there restaurants at or near The Ritz-Carlton Key Biscayne, Miami?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine.
Does The Ritz-Carlton Key Biscayne, Miami have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does The Ritz-Carlton Key Biscayne, Miami have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Ritz-Carlton Key Biscayne, Miami like?
The Ritz-Carlton Key Biscayne, Miami is a short 1-minute walk from Key Biscayne Beaches and 11 minutes' walk from Galleria Shopping Center.

The Ritz-Carlton Key Biscayne, Miami Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Kristen, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

SKIP! no Ritz here!
This property is no longer Ritz level pr anywhere near it. Some of the staff were even RUDE, and it has the ammenities and service level of a DoubleTree. Very very poor.
Kristen, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Great hotel and half empty but I got a room in which someone had smoked looking to the exhaust fans of the kitchen making incredible noise. Terrible
Alberto, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Giovan, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Terrible experiencia con bell boys
Llegamos con la familia y me vieron bajar las maletas los bell bits y solo se acercaron cuando vieron que ya había bajado yo mismo las maletas. Cabe destacar que era solo nuestro vehículo el que estaba. Simplemente estaba más bueno lo que estaban platicando que ayudarnos
Martin, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Burt, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Carol, 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Amazing
Kyle, 5-night trip
Verified Expedia guest review

8/10 Very Good

Melissa, 3-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Suzanne, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

For the price this was not good at all ! The staff was very nice all around but Room was dirty , not stocked , the food was not great and way over priced , not impressed at all , never going back
Bobbi jo, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice and good
Clean, somewhat out dated. Nice stay, good breakfast but very expensive.
2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Small issue that was resolved quickly - overall a very good property and escape from busy Miami
Christian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to go with the family.
Fredy A, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful. I wish i lived hetr
Brenda, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best ritz I’ve ever been too!!
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The team was amazing. Specially Nicole Suarez (guest relations) and Adelfa Plasencia
SAMUEL, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Stela, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly and helpful staff and excellent guest service.
Ruchi, 3-night trip
Verified Orbitz guest review

6/10 Good

Only thing free is water.... bring extra cash. Staff work hard. Wife found a white woman's hair in the bathroom can and floor... i arrived days before her... had to explain that...
Michael, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Thank you for a beautiful stay…
Leslie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Yris, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Jean, 1-night trip
Verified Hoteles.com guest review