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Hotel Riu Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Playa del Carmen Main Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Mexico

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 1 Full Bed(s)

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

At Hotel Riu Playacar - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be just a 5-minute drive from Playacar Golf Club. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages and mani/pedis. The Palms, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and overall value.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 396 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Roll-in shower

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms - This buffet restaurant serves breakfast, lunch, and dinner.
Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Turquesa - This poolside steakhouse serves dinner only. Open daily.
Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Anana - Onsite lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Playacar - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Playacar - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Playacar - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Playacar - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.
What is there to do at Hotel Riu Playacar - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a waterslide, and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Playacar - All Inclusive?
Yes, there are 4 onsite restaurants, featuring Asian cuisine and poolside dining.
What's the area around Hotel Riu Playacar - All Inclusive like?
Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 19 minutes' walk from Xaman Ha Aviary.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Laura, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Food was not that great.
7-night trip
Verified Hoteles.com guest review

8/10 Very Good

We enjoyed many aspects of Riu Playacar. The hotel was very nice, the staff was exceptional, the entertainment both during the day and in the evening was great. We really appreciated the relatively short walk (30 min) to Playa del Carmen and the variety of food offered. Our only points of disappointment was the very low alcohol content of the drinks and the quality of the food was not consistent. In particular, the Steakhouse meal was very disappointing - the meat was very overcooked and not to our specifications. Also, when one arrived at a buffet between 7-8 pm, the food had sat under heat lamps and became very dried out. Overall, we would recommend Riu Playacar to friends but with the caveat about arriving early for food and ordering a shot to go along with a cocktail.
Karen, 6-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Staff is always nice
Isela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The property was very nice. The staff are very nice and caring. 10/10!
Raymond Porch, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Nice and comfortable didn’t like much the pool service
Victor J Cuadras, 5-night trip
Verified Expedia guest review

10/10 Exceptional

amazing report and staff where welcoming
Brandon, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

I liked that it was private and close to excursions. Easy to get around
Jeanette, 7-night family trip
Verified Expedia guest review

8/10 Very Good

The property was nice and food options were great. The beds are very hard and rooms need updating. The staff was very attentive as well
Tammy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great food and staff
Janice, 6-night family trip
Verified Expedia guest review

2/10 Poor

Disgusting. Ac didn’t work. Management is rude and lies. Terrible experience. Don’t recommend at all. Food is absolutely awful.
Jessica, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Safety and services are great 👍
Carlos Romero, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Viviana, 6-night trip
Verified CheapTickets guest review

10/10 Exceptional

Carrol, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Comprehensive selection of food choices, cleanliness, and excellent service!
Sami, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Clean - food is excellent so does the place
Yola, 7-night trip
Verified Expedia guest review

8/10 Very Good

I've been many times in PDC Resorts, This one in particular is not the best. Place is super clean though, friendly staff. Great food. Even though they state it's good for Families, they don't offer the usual variety of entertaining activities for kids other Resorts offer.
Mark, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Cons- My room was not ready until 4:30. I had booked 4 rooms for my family. All of the rooms were ready except for mine. We had to dig through our luggage in our son’s room to find our bathing suits to put on so that we could go to the pool. There were no bellhops so we had to bring our own luggage to our room and carry it up the stairs to the second floor. Pros- We liked that we were always able to get a table to accommodate the 13 of us without waiting. We enjoyed all of the food except the Asian food. The rooms were nice ands clean. The resort was kid friendly.
Jan, 5-night trip
Verified Expedia guest review

2/10 Poor

Dont do it unless you want to get sick
It was a stay from hell. Staff was rude, food was terrible, 40 of the 70 people we went with ended up with food poisoning suffered from vomiting, diarrhea and stomach cramps. I was sick the entire time there.
Bjoern, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location friendly staff nice resort well kept and clean. I would definitely go back
sheyla alexandra Gonzales, 7-night family trip
Verified Expedia guest review

6/10 Good

I’ve to Riu s before but this one is run down. Food quality very poor. Service was not that great.
Julian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maribel Jovana Cruzado, 7-night trip
Verified Expedia guest review

4/10 Fair

Daniel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff works so hard to make sure you have a good time. Rained most of the week, but the entertainment team does such a great job keeping you busy! Our 2nd time there and it’s always beautiful.
Richard, 7-night family trip
Verified Expedia guest review