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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Beachfront hotel in Puerto Morelos with free water park and spa

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free cabanas, sun loungers
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
View from room
Sapphire, 2 Bedrooms | View from room
Private beach, white sand
Escape to Sensira Resort & Spa Riviera Maya – All Inclusive, where luxury meets family-friendly fun. Relax by the poolside bar, indulge in a hot stone massage at Inspiration Spa, or explore the on-site international cuisine buffet restaurant. With free WiFi and shopping on site, this resort offers convenience and connection that families love.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Partial ocean view
  • 75 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
  • Ocean view
  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room -5 Guests- Superior With Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Family Room -5 Guests- Superior With Side Sea View

  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bunk Bed

View all photos for Room Superior With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.2 km
  • Puerto Morelos Beach - 14 min drive - 10.8 km
  • Puerto Morelos Town Square - 16 min drive - 12.6 km
  • Ojo de Agua Beach - 16 min drive - 13.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 127 min drive
  • Cozumel Intl. Airport (CZM) - 27.9 miles/45 km

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar, and a fitness center. Fellow travelers love the pool and helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 359 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • On a private beach
  • Tennis
  • Shopping
  • Pool table

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6771 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.45 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free cancellation for a full refund?

Yes, Sensira Resort & Spa Riviera Maya – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Sensira Resort & Spa Riviera Maya – All Inclusive and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Sensira Resort & Spa Riviera Maya – All Inclusive also has a private beach, a waterslide, and a fitness center, as well as spa services and an arcade.

Are there restaurants at or near Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, La Pergola offers international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sensira Resort & Spa Riviera Maya – All Inclusive like?

Sensira Resort & Spa Riviera Maya – All Inclusive is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Children
Family friendly
Room
Beach
Restaurant
Recreation
Buffets
Adults

What guests liked

  • The spa was a highlight, offering exceptional services, including massages, hydrotherapy, and a relaxing atmosphere. (35 reviews)
  • The all-inclusive package offered a wide variety of dining options, activities, and amenities, making for a hassle-free and enjoyable experience. (22 reviews)
  • The pools were refreshing, fun, and well-maintained, offering a great experience for both kids and adults. (86 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice resort
Naser, 3-night trip

8/10 Very good

Very nice hotel for families and kids
Diego Alejandro, 2-night trip

10/10 Exceptional

Great stay. Lots of activities for kids and adults!
Yiyun, 5-night trip

8/10 Very good

Good place for family
subith, 3-night trip

10/10 Exceptional

The staff was outstanding!
Dan, 8-night trip

10/10 Exceptional

Great place to stay with family, super clean, big rooms. Staff was awesome and helpful.
Rayner, 7-night trip

10/10 Exceptional

I love everything about this resort. It Was my first time in Mexico and I will definitely return
Maritza I, 2-night trip

8/10 Very good

It met simplicity of our first family vacation.
Monica, 6-night trip

10/10 Exceptional

Great resort for families, not far from the airport and the access to the beach is perfect. Restaurants are nice and tons of activities during the day. The staff is super friendly!
Adler, 4-night trip

10/10 Exceptional

The staff were very nice.
Anh, 4-night trip

10/10 Exceptional

Perfect for young families but for older adults as well. French restaurant and Steak house were top notch. Can’t complain about anything!
Timothy, 7-night trip

10/10 Exceptional

Excellent location no reason to leave property
toni, 4-night trip

10/10 Exceptional

Family Friendly Hotel
Angelo, 7-night trip

8/10 Very good

Wonderful resort. Food was okay. Staff are excellent and very hospitable. Pools were not heated and beach was only cleaned once a day. Lots of entertainment for kids.
Labiba, 7-night trip

10/10 Exceptional

good trip
JIANSI, 5-night trip

10/10 Exceptional

Great layout… lots of activities for kids. Steak house with the mechanical bull was a family favourite!
Jane, 7-night trip

8/10 Very good

Our stay at Sensira was wonderful. Our room was very clean and looked almost new. We will definitely return.
Sarah, 4-night trip

10/10 Exceptional

The best property for families and parents with small children. So many great options for entertainment for the kids and plenty of things to do. We also loved the daycare, the kiddos loved going there and it gave us adults an opportunity to enjoy some time alone before picking them up.
james, 3-night trip

10/10 Exceptional

Our stay at Sensira was fantastic. The staff and service was incredible. Food was excellent as was our room. We loved the smaller size of the resort making it easily walkable. The kids pool area was great and our children LOVED going to the kids club. The entertainment staff worked hard and put on great shows. The spa was also a highlight. Definitely recommend this resort and would love to return one day.
Aaron, 3-night trip

10/10 Exceptional

This place was amazing all around! Fantastic for families with small children but still lots of adult areas as well. Would definitely return!
Sherryl, 4-night trip

8/10 Very good

Staff was great
Jason, 4-night trip

10/10 Exceptional

Exceptional family resort

We had an amazing experience at Sensira. The staff were outstanding. The rooms were very spacious, clean and modern. The kid amenities were exceptional from young to preteen. The spa experience was really special. Food was fantastic. Excellent value for experience. We would highly recommend this resort to families.
dianne, 7-night trip

10/10 Exceptional

They were all helpful I felt safe
Karesha, 4-night trip

10/10 Exceptional

We stayed in the Ruby Suite. We didn't realize we had all the additional benefits with the room purchase until check-in. Seven-night stay with an exceptional view from room 438 (10/10). Our butler, Jony, was very enthusiastic, helpful, and personable. All of the staff provided exceptional service and very friendly.
Dominik Patryk, 7-night trip

8/10 Very good

Overall the hotel and trip were great. The food was delicious and it was nice to have a little beach that you could actually swim in out front. Just a few things to note, they don’t answer the phone when you call the front desk, it just rings and rings and rings. Also, don’t fall for the free shopping tour. They tell you they take you to town to go shopping for two hours, but its closer to a 5 hour trip and they force you to stop at Matisses jewelry for 45 minutes ( which by the way is fake jewelry and just cut and died glass) and then a “tequila factory” for 45 minutes before they’ll pick you up and then they take you to town. Even if no one on the bus wants to go, they still force you. Might just be worth the taxi ride. When we talked to the hotel about the misguided information, they just say that doesn’t sound like our hotel…
Jonathan, 5-night trip