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Matfen Hall Hotel, Golf and Spa

5.0 star property
Luxury hotel in Newcastle-upon-Tyne with 4 restaurants and 3 bars/lounges

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Photo gallery for Matfen Hall Hotel, Golf and Spa

Exterior
Golf
Lobby sitting area
Luxury Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Indoor pool, sun loungers
Tee off at the adjacent golf course or relax with a drink during the daily manager's reception, Matfen Hall Hotel, Golf and Spa offers something for everyone. Unwind in style at one of four restaurants with Modern European cuisine or rejuvenate with a spa treatment like a massage or body wrap. Enjoy high-speed WiFi and convenient amenities like dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Business center
  • Meeting rooms

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $288
$345 total
includes taxes & fees
May 2 - May 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Suite

Luxury Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Heated bathroom floor
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Double Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Balcony Room

Balcony Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Balcony Room

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Heated bathroom floor
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Slaley Hall Hotel, Spa & Golf Resort

  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.0 out of 10, Very Good, 978 reviews
The price is $149
$179 total
includes taxes & fees
May 26 - May 27
Slaley Hall Hotel, Spa & Golf Resort
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About the neighborhood

Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH

What's nearby

  • Hexham Abbey - 16 min drive - 18.3 km
  • Belsay Hall, Castle and Gardens - 16 min drive - 14.1 km
  • De Vere Slaley Hall Spa - 16 min drive - 21.1 km
  • St. James' Park - 23 min drive - 26.4 km
  • Housesteads Fort and Museum - Hadrian's Wall - 23 min drive - 28.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 29 min drive
  • Corbridge Station - 12 min drive
  • Riding Mill Station - 13 min drive
  • Hexham Station - 14 min drive

Restaurants

  • ‪Golden Lion - ‬11 min drive
  • ‪Errington Coffee House - ‬8 min drive
  • ‪White Swan - ‬13 min drive
  • ‪High House Farm Brewery - ‬8 min drive
  • ‪Errington Arms - ‬8 min drive

About this property

Matfen Hall Hotel, Golf and Spa

A great stay at Matfen Hall Hotel, Golf and Spa in Newcastle-upon-Tyne can include a round of golf at the 27-hole course. You can visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis, and Emerald Restaurant, one of 4 restaurants, serves Modern European cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a health club. Fellow travelers like the room service.

Languages

English, French, German, Italian, Polish, Romanian, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Free daily reception
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Golf lessons
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Adjacent to a golf course
  • Golf driving range on site
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.

Dining

Emerald Restaurant - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. A children's menu is available. Reservations are required.
The Drawing Room - This café overlooks the garden and specializes in British cuisine. Reservations are required. Open daily.
The Keepers - Overlooking the golf course, this gastropub specializes in British cuisine and serves breakfast, lunch, and dinner. Open daily.
Cloisters - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 20 per person

Children & extra beds

  • Rollaway beds are available for GBP 75.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 75.00 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Frequently asked questions

Is there a pool at Matfen Hall Hotel, Golf and Spa?

Yes, there's an indoor pool.

Are pets allowed at Matfen Hall Hotel, Golf and Spa?

Yes, dogs are welcome. There's a charge of GBP 75.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Matfen Hall Hotel, Golf and Spa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Matfen Hall Hotel, Golf and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Matfen Hall Hotel, Golf and Spa and nearby?

Tee off at the onsite golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Matfen Hall Hotel, Golf and Spa also has 3 bars, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Matfen Hall Hotel, Golf and Spa?

Yes, there are 4 onsite restaurants, featuring Modern European cuisine and garden views.

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Matfen Hall Hotel, Golf and Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Building
Spa
Wedding

What guests liked

  • The spa facilities were good and helped guests relax with excellent treatments. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

With just a little tlc...

The property and the food were terrific (albeit theres LOTS of exterior building work going on). Staff are presentable, friendly and keen - but - poorly trained. Struggled to open bottles of wine. Or know which tables food should be delivered to.
Phil, 2-night trip

10/10 Exceptional

Excellent nights stay and very well looked after. Would highly recommend.
Sholto, 1-night trip

10/10 Exceptional

Fantastic hotel

Excellent stay
Thomas, 1-night trip

10/10 Exceptional

Wonderful place great food and immaculate service
Sean, 1-night trip

10/10 Exceptional

Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.
Isabelle, 2-night trip

10/10 Exceptional

The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty. The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!
Jack, 1-night trip

10/10 Exceptional

Excellent.

Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
1-night trip

10/10 Exceptional

Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.
John, 2-night trip

10/10 Exceptional

Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
Claire, 1-night trip

10/10 Exceptional

Just excellent all round!

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
Ian, 1-night trip

4/10 Fair

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.
2-night trip

10/10 Exceptional

Nice place to relax

Everything went well
Menna, 1-night trip

4/10 Fair

After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.
Nathan, 1-night trip

10/10 Exceptional

Beautiful and comfortable country house hotel

Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
Terrace
Orangery
Our room
Sitting area (bedroom)
Chris, 1-night trip

6/10 Good

Mixed bag

Beautiful building & facilities - service and hygiene doesn't match the building.
Scott, 2-night trip

10/10 Exceptional

Great hotel, disappointing experience.

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
Jill, 1-night trip

10/10 Exceptional

Stately home luxury

The rest of the hotel never quite lives up to the jaw-drooping grand entrance hall, but it's still all very impressive. The main dining room gives you an idea of what eating at Blandings Castle would have been like, the bed was very comfy, and the gym/pool are top notch
Nick, 1-night trip

4/10 Fair

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.
Angus, 1-night trip

8/10 Very good

The world's most expensive sauna!

Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.
Michael, 1-night trip

10/10 Exceptional

Fiona, 1-night trip

10/10 Exceptional

Paul, 1-night trip

10/10 Exceptional

Sholto, 1-night trip

10/10 Exceptional

Donald, 1-night trip

10/10 Exceptional

Kyle, 1-night trip

10/10 Exceptional

Paul, 1-night trip