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Barceló Maya Beach - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention center, near Xpu-ha Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Building design
On the beach, white sand, sun loungers, beach towels
Ecotours
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Water park
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
The price is $345
$419 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Premium Level)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (Premium Level)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Caribe - All Inclusive
Pool
Free breakfast
Spa
Airport transfer
8.4 out of 10, Very Good, (1039)
The price is $345
$419 total
includes taxes & fees
Nov 19 - Nov 20
Barceló Maya Caribe - All Inclusive
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About the neighborhood

Map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 7 min walk
  • Cenote Azul - 13 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive
  • Cozumel Intl. Airport (CZM) - 20.5 miles/33 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬16 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬4 min walk
  • ‪Bar Mojado Beach - ‬8 min walk

About this property

Barceló Maya Beach - All Inclusive

At Barceló Maya Beach - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be just a 5-minute drive from Puerto Aventuras Marina. There's plenty of fun with the 2 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Beach Buffet, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

At a glance

Hotel size

  • 630 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Ecotours
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Boat tours nearby
  • Windsurfing nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (12109 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Frequently asked questions

Does Barceló Maya Beach - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Beach - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Beach - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Beach - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barceló Maya Beach - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Barceló Maya Beach - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.
What are the check-in and check-out times at Barceló Maya Beach - All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Beach - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Barceló Maya Beach - All Inclusive also has 3 bars, a water park, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Barceló Maya Beach - All Inclusive?
Yes, there are 3 onsite restaurants, featuring beachfront dining and international cuisine.
Does Barceló Maya Beach - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Beach - All Inclusive like?
Barceló Maya Beach - All Inclusive is located on the boardwalk/promenade, a short 7-minute walk from Ecopark Kantun Chi and 13 minutes' walk from Cenote Azul.

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Jason, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Giovanny, 6-night trip
Verified Hoteles.com guest review

8/10 Very Good

This is our third time at this resort, and we really like it here. There's a lot of greenery, many pools, and a very good entertainment program. There's a mall where you can take evening strolls. There's also a dolphinarium where you can swim with dolphins, and even a bowling alley. The only thing we didn't like this time was that the food for breakfast and lunch was the same every day. By the third day, we were already tired of it. We stayed for 8 nights.
YANA, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property in an amazing location with a fabulous beach
Carl, 8-night trip
Verified Expedia guest review

4/10 Fair

Lazara C, 8-night trip
Verified Expedia guest review

6/10 Good

The property is an older well kept property. It smells like it too… The pools close at 8pm. The food is nothing to brag about, and in order for the drinks to be decent ask for a shot and add to the drink… Please book transportation in advance.
Dionne, 3-night family trip
Verified Expedia guest review

2/10 Poor

Stayed at Barcelo Maya Beach in June-July 2024, 2 adults and 1 child. The worse experience ever, rooms smell like bleach, food is plain and if you don't get there when breakfast, lunch and dinner start then buffet will be half empty. Also, there is not enough beach loungers, people would put their towels early in the morning and at about 9am you won't be able to get a place. I would suggest for the hotel to control this and if people are not laying on the lounger, then they should not be holding them with towels. Personal and stuff would not offer drinks by the pool or beach, you have to go to the bar to get yourself a drink. And the last disappointment, we caught hurricane Beryl and our flight got cancelled. The hotel wanted to charge us $1000 for 2 extra nights which was not our fault. All of the flights were cancelled, and they did not have guest checking in, so I believe they could have given us a discount. Due to such a high price we had to check out a day early and find a different hotel. I WOULD NEVER STAY HERE AGAIN!!!!!!
Anna, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

This place was amazing the staff is friendly and my kiddos loved everything had so much to do.
Juan, 3-night trip
Verified Expedia guest review

8/10 Very Good

Terrance, 5-night trip
Verified Expedia guest review

10/10 Exceptional

It exceeded our expectations. The layout is great and everything is accessible. The dining options were superb and the customer service was phenomenal. Would recommend this resort for your next vacation!
Milton, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Laura, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 6-night trip
Verified Expedia guest review

4/10 Fair

Lia, 5-night trip
Verified Expedia guest review

6/10 Good

We were at the Beach property and never received a warm welcome or friendly service from any of the general staff, bar tenders or poolside waitresses (of which there were few). The front desk staff were especially un-helpful. I had my phone stolen off a beach chair and they could have been less than concerned about it. No empathy or interest at all. In fact while we were TOLD to go check in at the Premier Lobby, they made it seem like that area was part of our package. The next day we had to go back for new bracelets and when we grabbed a snack & drinks, the desk clerk came and chastised us, saying that WE were not Premier and couldn't use the facility because we booked with Expedia. The only saving grace was the one Mexican Restaurant off the lobby, which had decent food and the best service of all. Sadly, our other dining experience were nothing to write home about. While the beach was nice, there were no drink servers at the beach chairs and no food/snacks available poolside. Unfortunately, it all started poorly, when we arrived in our (run-down) room to find a padded railing on the pull-out bed was broken and just laying on the floor, the cover for the outdoor light was sitting on the patio table and the air conditioning was not working. Luckily, they did send someone up to handle the air conditioning but never addressed the other issues. Overall, having been to several other all-inclusive resorts in the area, I would say this one we will not go back to
Coach, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

6 resorts on one. Super entertainment, nice rooms, very good food. Outstanding service.
Jean, 8-night family trip
Verified Orbitz guest review

6/10 Good

Service
Sonia, 7-night family trip
Verified Expedia guest review

8/10 Very Good

.
Samer, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Barcelo is a great resort. It is very safe. A lot of food varieties. The only down size is the room AC because it needs to be more cold. They need to have more professional shows.
Ayman, 6-night family trip
Verified Expedia guest review

6/10 Good

Jodi, 4-night trip
Verified Expedia guest review

6/10 Good

As soon as we got there we had issues with the AC. It was super dirty and the first time we asked for it to be cleaned we later found out the order was never even entered. Then they promised for it to be cleaned only for us to wake up the next day and it leaking everywhere. By night 2 it was leaking everywhere and looked like it was falling. We had to argue to even get a room change & mind you I was with a baby. My son ended up developing a cough from having to sleep in a room with a bad air conditioner for 2 nights. If it was not for this, I would have not had any issues. But to not change accommodate your guest right away when it’s something like that, especially when traveling with a baby, is unacceptable.
Yuliet, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

LAURA, 6-night trip
Verified Expedia guest review

6/10 Good

Hanna, 7-night trip
Verified Expedia guest review

6/10 Good

Overall the property was average. The food options were overly americanized and lacked flavor. Never had tacos or elote which was disappointing. Drinks were weak so much so that we questioned if there was even alcohol in them. Essentially it was extremely basic.
Marlene Leticia, 4-night romance trip
Verified Orbitz guest review

2/10 Poor

Front desk staff including supervisors, managers were rude and disrespectful. Didn’t care to help with continuous issues we were having during our stay. Gave us a room with 1 bed for my family of 5. Then to supposedly to remedy the situation the next day, after hrs of arguing with them, gave us another room with still only 1 bed and two dirty plastic couches to sleep on. Couldn’t get dinner reservations because supposedly all booked for days and buffet food was trash. This was the worst hotel and service I have ever experienced.
Lizette, 6-night family trip
Verified Expedia guest review

2/10 Poor

Only thing we liked was the beach, what we didnt like was everything else, but worst is customer service. Never had worst customer service and visited Mexico 8th times. Food always the same breakfast, lunch dinner and be aware of all inclusive. Room service not included, restaurants u are only alowwed two dinners. Adults only u wanna go u have to pay not included. Rooms OMG falling apart. So overal if u are going for the beach and beach only you are going to like it but everything else GOOD LUCK.
Melissa, 7-night family trip
Verified Expedia guest review