2/10 Poor
Jan 17, 2025
A RIP OFF!!!
I came to the hotel thinking I was going to get what I seen in the pictures on the reviews and I got exactly the opposite. Before arriving I called to ask questions about my check in and etc and I got a very confused person on the end which left me very concerned. I arrived to the hotel to get a room with a tub that had hair in it and multiple cracks along with a moldy smell and a balcony to look over and look at the broken pool and fences surrounding the hotel,I was grossed out so I went to ask for another room, the second room was worth then the 1st room , the smell hits you hard as soon as you walk in to the room, the tub was dirty and had stains in it along with a creep in the floor as if someone was under it. I went back to the front to ask for a refund and I was told to go talk to hotel.com . As of today i am out of 246 and disgusted with the whole situation and really frustrated of the time I wasted and the audacity that this hotel has for charging so much for motel rooms. Please save your money and go elsewhere.
Keneshia
Keneshia, 1-night trip
Verified Hoteles.com guest review