Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Kukulcan Plaza Shopping Mall - 5 min walk
Marlin Beach - 11 min walk
Cancun Interactive Aquarium - 18 min walk
La Isla Shopping Mall - 18 min walk
Aquaworld - 2 min drive
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Free area shuttle
Restaurants
La Veranda - 1 min walk
Ilios Restaurant - 13 min walk
Taboo Cancun - 1 min drive
Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
Puerto Madero - 1 min drive
About this property
The Royal Sands Resort & Spa All Inclusive
At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Snorkeling
Land activities
Bicycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
340 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 25
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite extended parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-serve breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Paddleboard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Snorkeling
Paddleboard on site
Shopping
Pool table
Air hockey
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
15 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Arcade/game room
Full-service spa
Marina
4 outdoor tennis courts
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.57 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.
The Royal Sands Resort & Spa All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 27, 2024
Royal sands
My stay was very pleasant, effortlessly checked in early by Nahomi to being escorted to my room without a sales pitch. Lots of choices for food and entertainment. The property is within walking distance to shop's. Highly recommend.
Charity
Charity, 3-night trip
Verified Hoteles.com guest review
2/10 Poor
Oct 14, 2024
Courtney
Courtney, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 6, 2024
Cancun
The place was great except for the food. The food was bland, not much of a choice
Minnie
Minnie, 3-night trip with friends
Verified Hoteles.com guest review
6/10 Good
Sep 22, 2024
Grant
Grant, 1-night trip with friends
Verified Hoteles.com guest review
4/10 Fair
Sep 22, 2024
No drink in the fridge. Staffs so rude and careless.
Grant
Grant, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Aug 20, 2024
We ordered room service one night and was never received. I had to switch rooms in the middle of my stay. I booked an ocean view stay and when switched my view was nothing of that. At some point we received attitude when requesting drinks at the pool bar from the staff. I had another time when staff was rude at the buffet. That’s only a scratch of the surface on the complaints and experience we had at this hotel. When I made these complaints to the staff TWICE I felt as if both times I was disregarded as if it was no big deal. Will not be going back for sure.
Jose
Jose, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Great staff and very clean property.
Rene
Rene, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Enjoyed our stay
Dawid
Dawid, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Caterin
Caterin, 4-night trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Hoa
Hoa, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Great service, great location a lot of activities and amenities
Jose Luis
Jose Luis, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Great food. Friendly staff. Nice and clean and quiet
Barbara E
Barbara E, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Excelente todo. El staff un poco no amigable pero super bien. Los amaneceres son espectaculares y la gran variedad de comida.
Pamela
Pamela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
I really like this property d / t big room
Svetlana
Svetlana, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
The property was nice. We would have enjoyed having more daytime dining options and late options after coming back from excursions. The Buffett doors locked before closing and room service wasn’t 24/7, making it hard to enjoy excursions and the amenities that were included. Service was ok but slow. They kept trying to sell us time share. We enjoyed the ability to go to the other properties for dinner and activities.
Jaime
Jaime, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Amazing views. Friendly staff. Decent food.
Christopher Scott
Christopher Scott, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
The views of the ocean are absolutely beautiful! The pool is awesome. The staff is very friendly and tries hard to accommodate requests.
Purvi
Purvi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Excellent service. Great beach access. Large pools. Lots of stuff to do for activities. A great all inclusive.
Seenia
Seenia, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Very nice property
Fernando
Fernando, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
The staff is amazing the hotel is clean and we come every year love the royal sands and spa beautiful swimming pools the best ocean spots
Amel
Amel, 7-night family trip
Verified Travelocity guest review
8/10 Very Good
Aug 16, 2024
Resort was clean and nice. Rooms were great for a family. Damian at char hut was so nice, Brenda kept our room so clean and Paulino was great at sidelines.
Food was good and something for everyone. It does get repetitive having over a room key when you are all inclusive and have to wait for return.
Not much night life or activities even during the day