The facility is beautiful, clean, and the staff was very pleasant. The food and drinks in the restaurant were delicious. There were a few issues which kept it from being an amazing property.
1. The curtains on the windows are handmade. They are very charming, but do not block out light and definitely don’t fully cover the windows for privacy.
2. The pool lights are very, very bright. Like obnoxiously so. Because the curtains don’t really work, two couples in our group said it was like trying to sleep in a discoteca.
3. In two of the rooms, there was a speaker just outside the doors. The music was too loud and kept going well into the night. We had an early morning getting on the train, so that kind of sucked.
The last thing of note isn’t really a criticism. We knew it when we booked it, but it might be helpful for other travelers: The property is a little outside of the town center. It’s walkable, but it’s maybe a 10 to 15 minute walk to shops and restaurants and it’s in an area without much lighting at night. If you are traveling on El Chepe, you will probably want to arrange car transport to and from the station.