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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain Helen hotel with indoor pool

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Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Indoor pool, a heated pool
Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pool
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The current price is $82
$99 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Jetted bathtub
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hydromassage showerhead
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Jetted bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,005 reviews
The price is $89
$107 total
includes taxes & fees
Mar 30 - Mar 31
Country Inn & Suites by Radisson, Helen, GA
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 5 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Charlemagne's Kingdom - 8 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 16 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Enjoy your visit to Helen with a stay at SureStay Hotel by Best Western Helen Downtown. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 58 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 6 minutes' walk from Chattahoochee River. Travelers love the hotel's prime location.

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SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay, even with lousy weather!
Great location, comfortable, clean, would book again without hesitation!
Cynthia, 2-night trip

10/10 Exceptional

Check in was easy and staff helpful and friendly!
Betsy, 1-night trip

10/10 Exceptional

Loved it!
The hotel was great! The bed was really comfortable, room was nice, and had a nice tub. Its located in a great spot. All the staff were extremely friendly.
Samantha, 1-night trip

10/10 Exceptional

Lived my stay
Scott, 1-night trip

10/10 Exceptional

Clean and comfy, great choice!
My husband and I travel throughout the USA a bunch. The cleanliness of this place resembles the perfect housekeeping of my German neighbor back in the day. Friendly staff too. Pool was a warm welcome during our rainy visit. Loved our stay here.
Abraham, 2-night trip

8/10 Very good

Return Visitor…
This was my second trip where I stayed at this hotel. And I will probably stay at this hotel the next time I come to Helen, GA. Hotel is clean, bed was comfortable, and staff were friendly and helpful.
Brian, 2-night trip

10/10 Exceptional

Convenient, clean and friendly!
The room and bedding was better than expected. Very clean and comfortable. The front desk was friendly during check in and morning breakfast. Would definitely stay here again! Right in the middle of the town and near all attractions.
Katherine, 1-night trip

10/10 Exceptional

Great stay!!
Tommy, 3-night trip

10/10 Exceptional

Amazing stay.
Ramesheon, 1-night trip

10/10 Exceptional

Everything was like it was supposed to be we were very pleased when I stay
Joseph, 3-night trip

10/10 Exceptional

We absolutely loved our stay! The location is unbeatable—everything is within walking distance. The breakfast is just next door, which is super convenient. Right in front of the hotel, you’ll find the mountain ride, offering incredible views. Highly recommend this spot for anyone looking for a cozy and well-located place to stay!
Alejandro, 1-night trip

10/10 Exceptional

Very friendly staff
Rafael, 1-night trip

10/10 Exceptional

Safe and quiet, clean, convenient breakfast, easy parking and also walkable to a lot of the attractions.
Susan, 2-night trip

10/10 Exceptional

Nice , clean , easy walk to downtown . Front desk workers were very friendly and helpful .
KAYLA, 3-night trip

10/10 Exceptional

Loved the staff and location- we will be back
Alecia, 1-night trip

10/10 Exceptional

Mary at Front desk checked us in, she provided friendly and excelent customer service, she was great. Hotel location is perfect walking distance to everything. The room and over all the hotel is very clean, beds and pillows are confortable. Will stay there again.
Ealeane, 3-night trip

10/10 Exceptional

Exceed expectations!
Our stay was awesome! The room was very clean, everything is walking distance, continental breakfast hit the spot.
1-night trip

10/10 Exceptional

Mary the Desk Clerk was AWESOME! Easily within walking distance to restaurants and shops.
GARY WAYNE, 1-night trip

10/10 Exceptional

Very clean. Excellent staff. Many shops nearby.
sergio, 2-night trip

10/10 Exceptional

We like itt''x
Leiza, 2-night trip

8/10 Very good

Clean room and convenient to downtown. Staff was very nice and friendly.
Teresa, 1-night trip

6/10 Good

Decent hotel within walking distance of Helen's sh
Decent enough hotel for short stay and within walking distance of Helen shops to avoid paying for parking.. We had to turn off mini fridge. It was making a high pitched squeal. Had to depart earlier than expected so we did not report it so they had no opportunity to resolve that issue.
Rhonda, 1-night trip

10/10 Exceptional

Within walking distance of Main Street. Clean and friendly staff. Enjoyed our stay!
Capri, 2-night trip

10/10 Exceptional

Location location location
Great location. Walked to everything. Comfortable AMA good service
2-night trip

10/10 Exceptional

We enjoyed our stay. Super friendly staff at check-in. The rooms are spacious and clean. Wasn’t sure about wood floors, but found them to be clean and germ free. Parking is easy and you never need to drive because everything is in walking distance. We will be back!
Vicki, 3-night trip