Hatfield and McCoy Dinner Show - 3 min drive - 2.9 km
Island at Pigeon Forge - 6 min drive - 5.5 km
Getting around
McGhee Tyson Airport (TYS) - 49 min drive
Restaurants
Chick-fil-A - 8 min walk
Applewood Farmhouse Restaurant - 3 min drive
WonderWorks Pigeon Forge - 3 min drive
Five Oaks Farm Kitchen - 15 min walk
Chipotle Mexican Grill - 17 min walk
About this property
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel
When you stay at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel, you'll be just a 5-minute drive from Titanic Museum and Christmas Place. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, Island at Pigeon Forge and LeConte Center at Pigeon Forge are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
107 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Coffee/tea in a common area
What to do
Golfing nearby
Horse riding nearby
Working away
Business center
Meeting room
Conference space (710 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Arcade/game room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May to August
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Governors Inn
Governors Inn Sevierville
Governors Sevierville
Holiday Inn Express Pigeon Forge Sevierville Hotel
Holiday Inn Express Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville an IHG Hotel
Frequently asked questions
Does Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel and nearby?
Have fun with nearby activities such as horseback riding and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a fitness center, and an arcade.
What's the area around Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel like?
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel is a short 17-minute walk from Tanger Outlets and 16 minutes' walk from NASCAR SpeedPark Smoky Mountains.
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
10/10
We stayed here for our Honeymoon and it was an absolute delight! Olga at the front desk is an angel. The breakfast was spectacular. We will be staying here again the next time we visit Pigeon Forge/Gatlinburg
Ashley
Ashley, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 15, 2024
Great stay
We went for a long needed getaway before our son’s wedding. The breakfast every morning was wonderful. The pancakes not so much as the machine made them thin and rubbery. Everyday our room was cleaned and plenty of fresh towels and wash rags. Loved the amenities of not having to pack shampoo, soaps or lotion. Thankful for the blow dryer too! One suggestion would be to keep some carts on the second floor so guests don’t have to go all the way downstairs to get one and bring their items to the room. Location was great and staff was friendly!
Debra
Debra, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 1, 2024
William
William, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 23, 2024
Sheila
Sheila, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 22, 2024
Wonderful.
Great food selection for breakfast. Clean room , quiet, and comfortable
Erma
Erma, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 12, 2024
Lindsey
Lindsey, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 11, 2024
Kyle
Kyle, 3-night business trip
Verified Hoteles.com guest review
2/10 Poor
Sep 9, 2024
Discusting
Hotel room was absolutly disgusting, bathroom and roof had mold, pee splatters on the floor and the stench of the hotel room was horrible.
Verified traveler
3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 4, 2024
Mary
Mary, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 14, 2024
Very friendly staff. Rooms were clean. Breakfast options were good. Very nice hotel overall.
Angela
Angela, 4-night romance trip
Verified Expedia guest review
6/10 Good
Aug 14, 2024
Faye
Faye, 5-night family trip
Verified Hoteles.com guest review
6/10 Good
Aug 13, 2024
john
john, 2-night family trip
Verified Hoteles.com guest review
6/10 Good
Aug 9, 2024
This hotel is in a nice central location to much of Sevierville and Pigeon Forge's attractions. It is clean and the parking is easily accessible. Some of the staff was very friendly and helpful while other's seemed indifferent.
The breakfast was plentiful and the area kept clean but the food was just ok. The oatmeal was like soup and the sausage was really overcooked two of the three days we ate there. The rest was fine
The cleaning staffs scheduling was an issue. The first day the room needed cleaning I had to go to the front desk at 4:45 and ask the front desk why our room wasn't cleaned. They called someone and it was done right away. The next day we didn't have them clean because I didn't feel well. The next day I was fine and wanted the room cleaned. We left and came back about 3:00 and it wasn't cleaned yet, but at least we could see the cleaning staff was still working. I went to do the laundry and my husband had to go down to the lobby and read. By the time the laundry was done the room was clean.
I'm not sure if it is a shortage of cleaning staff, many times we saw the carts outside a door but no staff around for long stretches or how they prioritize the order they clean.
The guest focus should be on a friendly, comfortable stay. We didn't like having to wonder if our room was going to be cleaned when we came back to the hotel or were we going to have to vacate the room so it could be done. All you really want to do is come back to a clean room and relax.
Debbie
Debbie, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Esmeralda
Esmeralda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Staff was super friendly, breakfast was amazing, great location right off the strip but still walking distance from plenty of stuff to do.
Michael
Michael, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Needs new mattresses
Clean rooms and friendly staff but mattresses on both beds were terrible! It was a surprised as we typically do not have this issue in Holiday Inns. Disappointed:(
Sherri
Sherri, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Aug 2, 2024
This was the worst property my family had ever stayed at. We booked 4 nights and left after 1. The decor is outdated and non-existent. We were situated by an exterior door that slammed shut all night. When other guest flushed their toilets it sounded like an ice chest was pouring down our wall. The beds were extremely uncomfortable and creaked when you moved slightly. The pool was a dingy green color and you couldn’t even see the bottom. And worst of all there was only a wall unit air conditioner in TN July weather and it only cooled half the room because the layout of the room had the bathroom in the middle. So one side was freezing all night and the other was burning up. I slept less than 2hrs. The next morning when we requested an early checkout we overheard the desk lady and the manager complaining about all of the refund requests and guest complaints. When they started talking about me (not knowing I was sitting in the lobby) I went up to the desk and the manager changed tones as fast as we wanted to leave. She tried to sound apologetic but I had already heard her and the desk lady’s true side. The damage is done and their reputation in my book is solidified. We will never stay here again nor would we ever recommend anyone take the chance at ruining their vacation by staying here. There are too many other options in the area that blow this place away. Save yourself the grief and stay away from this Holiday Inn.
Steven
Steven, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Nice room clean friendly staff
Jennifer
Jennifer, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
I really enjoyed my stay, the room was very clean and up to date, as well as the staff was amazing and let me and my family do an early check in.
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Latounya
Latounya, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 28, 2024
Krztena
Krztena, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 26, 2024
Ellis
Ellis, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 24, 2024
bathroom place between the 2 queen beds seemed like two bedrooms.
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Tammy
Tammy, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 6, 2024
Super Clean
Super clean hotel, breakfast was amazing! The fact that there are balconies with the rooms to enjoy the mountain view was an unexpected bonus. Olga checked us in and was super sweet. Loved that popcorn was made nightly for guests to come and enjoy. Close to all the Gatlinburg/Pigeon Forge activities but far enough away to be quiet (20 minute drive with traffic) Close to the Smokey Mtn National Park entrance. Lots of restaurants near hotel. Would definitely recommend!!