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Hotel Riu Jalisco - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Bay of Banderas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun loungers, beach towels, windsurfing
2 outdoor pools, pool umbrellas, sun loungers
Courtyard
Reception
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 3 Bedrooms (B2C-CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
3 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732

What's nearby

  • Nuevo Vallarta Beach - 19 min walk
  • Flamingos Golf Club - 3 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nayar Vidanta Golf - 7 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

At Hotel Riu Jalisco - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Bay of Banderas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 700 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–noon
  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Parasailing
  • Sailing
  • Personal watercraft (motorized)
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Jalisco - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Jalisco - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Jalisco - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Jalisco - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Jalisco - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Jalisco - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Jalisco - All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (14-min drive) and Vallarta Casino (15-min drive) are both nearby.
What is there to do at Hotel Riu Jalisco - All Inclusive and nearby?
Have fun with onsite activities like parasailing, sailing, and windsurfing. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Jalisco - All Inclusive also has 5 bars, a nightclub, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Hotel Riu Jalisco - All Inclusive?
Yes, there are 5 onsite restaurants.
Does Hotel Riu Jalisco - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Jalisco - All Inclusive like?
Hotel Riu Jalisco - All Inclusive is a short 6-minute walk from Bay of Banderas and 19 minutes' walk from Nuevo Vallarta Beach.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Victor E, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Maria, 7-night trip
Verified Hoteles.com guest review

4/10 Fair

Mucho ruido en los pasillos del hotel mucha gente sin respeto niños gritando todo el tiempo en área de habitación gente celebrando cumpleaños en las habitaciones asta las 3 de las mañana lo reporte a seguridad y no respetaron bebidas no buenas exesiva gente en las albercas el agua muy sucia en albercas la comida sin sabor - yo no vuelvo iremos el futuro ni lo recomiendo este hotel
Arturo, 6-night trip
Verified Hoteles.com guest review

4/10 Fair

Too crowded, not clean
We got there the same day as 2 bus loads of Mexican nationals. Everything was super crowded. The other guests were super pushy and rude, to us and the staff. Never saw anyone leave a tip. No manners with anything. They would push you out of the way to get on elevators and were equally rude in the restaurants and in the pool. Made the mistake of putting on my kids goggles in the pool and what I saw made me want to vomit. The beach was filled with trash. Plastic everywhere, it was really sad. Other than the steakhouse, the food was mediocre and the drinks were blah. The staff were friendly, but I felt bad for them. We had never experienced anything like this in all the years we have been travelling to Mexico. It has made us rethink going to all inclusives in general. You either have to spend a lot more money to go to more exclusive ones or stay at quiet, non all inclusive typehotels and just pay for food and drink.
Shea, 4-night family trip
Verified Hoteles.com guest review

6/10 Good

Air conditioning and ceiling fan worked well and kept the room nice and cold. Bedding and areas in the room showed poor maintenance. The pillows smelled bad, not sure if it was the pillow case or a sweat smell coming from the pillow itself. The bed sheets looked old and lacked a fresh clean smell. The shower door would not stay shut, and the hinges were rusted. The staff were friendly and services were good during breakfast and dinner. The lunch restaurant by the beach had little staff to bus tables. Green areas were well taken care of.
3-night family trip
Verified Hoteles.com guest review

2/10 Poor

Angel A, 4-night family trip
Verified Hoteles.com guest review

2/10 Poor

Angel A, 4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Juan M, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

My girlfriends and I came for a little get away. This hotel destination was perfect for us. The food was great, the drinks were perfect. Everything was clean and very well up kept. I would definitely come back again.
Martha, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I love this place
patricia, 3-night romance trip
Verified Expedia guest review

6/10 Good

Very nice property.
Arcelia, 6-night family trip
Verified Expedia guest review

6/10 Good

Troy Alan, 5-night trip
Verified Expedia guest review

6/10 Good

lack of staff flexibilty. cacroches at the bar , danning hall and rooms.
Carmina, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Vanessa Danielle, 7-night trip
Verified Expedia guest review

6/10 Good

The hotel is okay. Nice grounds. The air conditioner does not work properly. They need to invest in some fans in the lobby as it is extremely uncomfortably hot. The bar room with pool tables should be limited to adults only. The club is more like a sauna. It was hot and smelly. The food quality is mediocre nothing you expect from a 5 star hotel. The buffet restaurants run out of food with you having to wait more than 5 minutes for the workers to bring out new trays. They need a better variety. There should always be a restaurant open and guests should not have to wait an hour for open options. The entertainment was fun at night. However I wish they would have shows during the day as well. Please do your homework and look for a better hotel this one is not worry the stay.
LUZ MARIA, 4-night family trip
Verified Expedia guest review

4/10 Fair

Mattresses were very uncomfortable room were not clean. AC barely Working. Pools where very dirty
Felipe, 8-night family trip
Verified Expedia guest review

8/10 Very Good

The property was very nice and clean. The staff was great. The only issue that I had was the food. It wasn't authentic Mexican food. I could have got better quality food here in the United States.
Whitney Nicole, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

I am very disappointed with our experience. So dirty, the pools are dirty, and a bunch of young kids drunk in the pool being rude. Tiles from the pool came off and cut all of our feet, the pool has so much sand. cockroaches in our room, and we even brought some home. Juices are not fresh, the same food, low quality, very old towels are used in the rooms. My only positive is the entretainment. Floors are very slippery EVERYWHERE!! be careful.
Osiris, 6-night family trip
Verified Expedia guest review

6/10 Good

The staff was very friendly and helpful. The property is pretty.
Ruben M., 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff, food and environment was so pleasing, I will be back.
Arturo, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Rhonda, 6-night trip
Verified Travelocity guest review

8/10 Very Good

Beautiful facility. Stunning views. Gracious and friendly staff. Jacuzzi suite was worth the extra expense. Only drawbacks were one elevator bank for huge facility and we struggled with tiny ants in our room the entire time even after they sprayed.
Rhonda, 6-night family trip
Verified Travelocity guest review

2/10 Poor

We had the worst experience at RIU Jalisco. We had a three night, four day stay at RIU Jalisco. The air conditioning was not working for the three nights we were there. We wanted our kids to have the best experience as they were looking forward to it. My kids were miserable at night the thermostat never change from 79 degrees. We will never go back.
Juan, 3-night family trip
Verified Expedia guest review

6/10 Good

Didn’t eat in my room at all but left a wrapped Cough Drop out. Covered in sugar ants the next morning. Provided shampoo was a joke and didn’t even have conditioner in my room. Couldn’t get A/C to get below 78.8 deg F. Spent most of my time in my sisters room which they had great A/C but they only had Luke warm water from their shower. Rained 4 out of the 6 evenings and hallway tiles were slicker than snot
Roger, 4-night trip
Verified Expedia guest review

8/10 Very Good

The food was a little disappointing and the staff was not as friendly as I have experienced at other RIU. Over all it was a good time
Tina, 3-night trip
Verified Expedia guest review