In the heart of Downtown George Town, Tien Terrace offers a warm welcome with an indoor pool and outdoor pool. Unwind at the bar or stay connected with in-room WiFi.
同乐粿条汤 Tong Lek Fried Fish Koay Teow Th'ng - 4 min walk
Sin Kim San Cafe - 3 min walk
Hong Kong Tea Garden - 3 min walk
Lorong Seratus Tahun Curry Mee 百年路咖喱麵 - 2 min walk
糖水铺 - 4 min walk
About this property
Tien Terrace
When you stay at Tien Terrace, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Gurney Plaza and Penang Hill are within a short drive.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (MYR 6 per day)
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Bar/lounge
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
An outdoor pool
An indoor pool
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: MYR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs MYR 6 per day
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Tien Terrace Hotel
Tien Terrace George Town
Tien Terrace Hotel George Town
Frequently asked questions
Does Tien Terrace offer free cancellation for a full refund?
Yes, Tien Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tien Terrace?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Tien Terrace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Tien Terrace?
Yes. Self parking costs MYR 6 per day.
What are the check-in and check-out times at Tien Terrace?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Tien Terrace and nearby?
Tien Terrace has an outdoor pool.
What's the area around Tien Terrace like?
Tien Terrace is a short 9-minute walk from KOMTAR and 5 minutes' walk from Penang Times Square.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Tien Terrace Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.2/10
Staff & service
6.0/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
Sep 11, 2023
pleasant and clean place.
Lee
Lee, 2-night trip
10/10 Exceptional
Jun 26, 2023
It was a lovely place to stay. The people were welcoming and very helpful. It was clean and smelled wonderful
Lyndsey
Lyndsey, 6-night trip
6/10 Good
Jul 26, 2024
Check in was at 3 which seems kind of late. We tried to check in early because we had our luggage with us and we had a meeting to attend but there was no one on site. There were three phone numbers posted outside but they only picked up on one of them and we couldn’t leave our baggage or anything.
The room was nice but a bit dark and no view at all. The bathroom was huge and beautiful BUT it was open to the outside air and really hot so it wasn’t enjoyable. I don’t normally leave reviews but it was a headache communicating with a “hotel” that has no one to talk to.