We had a beautiful stay, in a comfortable well equipped roomy apartment. There could have been extra towels, and toiletpaper, but it was ok. When we packed, and left we forgot to empty the refrigerator, where we had stored things for new years eve. Noone had moved in, 3 hours later - but they said we´d never get back alcohol and forgotten things from the refrigerator (and that was just full, not opened bottles). All gone. We´d expect better service - but I guess the cleaners had a real happy newyear.