When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Bar
Electric vehicle charging point
Laundry facilities
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Bar/lounge
Room service
Coffee shop/cafe
24-hour business center
24-hour front desk
Computer station
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Coffee/tea maker
Free self parking
Free toiletries
The current price is $54
$54
$65 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
Highlights
Heating
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Family Room, 1 Double Bed, Non Smoking
Family Room, 1 Double Bed, Non Smoking
Highlights
Heating
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
Sleeps 3
1 Double Bed
View all photos for Standard Room, 2 Twin Beds, Accessible, Non Smoking
Standard Room, 2 Twin Beds, Accessible, Non Smoking
International Convention Centre Wales - 15 min drive
Big Pit National Coal Museum - 15 min drive
Getting around
Cardiff International Airport (CWL) - 55 min drive
Bristol International Airport (BRS) - 60 min drive
Cwmbrân Station - 9 min drive
Newbridge Station - 11 min drive
Pontypool & New Inn Station - 12 min walk
Restaurants
McDonald's Pontypool - 1 min walk
Shaheen Tandoori - 3 min drive
Subway - 1 min walk
The Open Hearth - 5 min drive
KFC - 1 min walk
About this property
Best Western Pontypool Metro Hotel
When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can check out Lounge Area, which serves breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Polish
At a glance
Hotel size
53 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Accessibility
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - Onsite coffee shop.
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool
Frequently asked questions
Are pets allowed at Best Western Pontypool Metro Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Pontypool Metro Hotel?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Pontypool Metro Hotel?
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.
What's the area around Best Western Pontypool Metro Hotel like?
Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.
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Best Western Pontypool Metro Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 19, 2025
Really lovely Hotel stay!
Ethan
Ethan, 2-night trip
10/10 Exceptional
Feb 17, 2025
Very helpful, friendly staff and rooms were of a very high standard.
Would stay again if in the area.
Paul
Paul, 1-night trip
10/10 Exceptional
Feb 10, 2025
Great stay as usual
Great stay , lovely place
Glen
Glen, 2-night trip
8/10 Very good
Feb 14, 2025
Nice hotel for the money
Kevin
Kevin, 2-night trip
10/10 Exceptional
Feb 5, 2025
Fantastic stay
Simple easy check-in , the carpark was secure and well lit which is a bonus
The room was clean and tidy bed was comfy
Peter
Peter, 1-night trip
10/10 Exceptional
Jan 23, 2025
Would stay again
Nice hotel, very quiet despite being on a main road. The room was warm and very clean, good tv and tea and coffee making facilities.
Jeremy
Jeremy, 1-night trip
10/10 Exceptional
Nov 13, 2024
Well maintained and friendly hotel, perfect for our overnight stay, very comfy
Excellent place with excellent staff very welcoming and polite .
natasha
natasha, 1-night trip
10/10 Exceptional
Oct 25, 2024
Everything was lovely tye place and the staff x
natasha
natasha, 1-night trip
10/10 Exceptional
Nov 25, 2024
Excellent Night stay
Excellent night stay. Warm. Comfortable clean Room. Check in was quick and reception staff were friendly and welcoming..
Bronwen
Bronwen, 1-night trip
10/10 Exceptional
Dec 27, 2024
Christmas family visit
Great welcome. Friendly and very helpful staff. Nothing was too much trouble for them. Would highly recommend.
Linda
Linda, 2-night trip
10/10 Exceptional
Sep 29, 2024
Great Stay
Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.
John
John, 2-night trip
10/10 Exceptional
Sep 16, 2024
Have stayed before & have booked to stay again
Shaun
Shaun, 2-night trip
8/10 Very good
Jan 14, 2025
The hotel was everything that I needed it to be, but the receptionist was very unhelpful and lazy.
Mark
Mark, 1-night trip
8/10 Very good
Oct 20, 2024
Good location and price point
Overall good, not bad location to walk to town centre and other amenities
LEE
LEE, 2-night trip
10/10 Exceptional
Jun 23, 2024
Always a pleasure to stay there and staff are very welcoming
Paul
Paul, 1-night trip
8/10 Very good
Nov 25, 2024
Good stop over.
Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.
Nik
Nik, 1-night trip
10/10 Exceptional
Nov 23, 2024
Decent hotel
We stayed here for 1 night as we had a gig in Crumlin. Room and breakfast were good. One small issue was to charge my car would have been a flat fee of £30 so I didn’t use and went to a rapid charge site on my way home. I would definitely stay here again if I was in the area
Glenn
Glenn, 1-night trip
10/10 Exceptional
May 6, 2024
Always nice staff and a good place to stay
Neil
Neil, 2-night trip
8/10 Very good
May 24, 2024
Always a pleasure to stay there
Paul
Paul, 5-night trip
8/10 Very good
May 26, 2024
Always a pleasure to stay there and staff are very welcoming
Paul
Paul, 1-night trip
8/10 Very good
Jan 22, 2025
Shame about the heating
The heating wasn't working in my room. So was cold during the night....
But the cleanliness of the room was fabulous... The bed was very comfortable....