The room I booked through Expedia didn’t even exist at the hotel and the excuse I got was “we recently changed to new systems”. The only discount they offered for their mistake was to not charge me a resort fee and gave me a roll out bed which was bogus. Everything was stained; covers, sheets, pillows, towels, rags, and couch. My family sprayed 2 cans of disinfectint just to feel safe enough to sit or lie down. The tile floor was not swept or mopped, the tub was dirty, and a baby roach came from under the dresser. The room itself was a nice size, the kitchen was a nice size but the cleanliness was awful. Had to keep shoes or slides on the whole time.