In the heart of Scottish Highlands, Quality Inn is a haven for those who love history and art. Begin your day with a breakfast buffet and stay connected with in-room WiFi. The indoor pool, laundry facilities, and 24-hour business center make this hotel near Franklin Gem and Mineral Museum an ideal choice.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Non-smoking
Pool
Laundry facilities
24/7 front desk
Main amenities (11)
Daily housekeeping
Indoor pool
24-hour business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Front-desk safe
Vending machine
Self-serve laundry
Multilingual staff
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Laundry facilities
The current price is $99
$99
$112 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Smoky Mountain Center for the Performing Arts - 5 min drive
Cowee Mountain Ruby Mine - 6 min drive
Getting around
Hartsfield-Jackson Atlanta International Airport (ATL) - 156 min drive
Restaurants
McDonald's - 3 min drive
Caffe Rel - 3 min drive
Bojangles' Famous Chicken 'n Biscuits - 20 min walk
Taco Bell - 1 min walk
Asian King Buffet - 3 min drive
About this property
Quality Inn
Quality Inn is a great choice for a stay in Franklin. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 6 AM and 9:30 AM. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
Safe-deposit box at front desk
An indoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Comfort Inn Franklin Hotel
Quality Inn Hotel
Quality Inn Franklin
Comfort Inn Franklin
Quality Inn Hotel Franklin
Frequently asked questions
Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Quality Inn and nearby?
Quality Inn has an indoor pool.
What's the area around Quality Inn like?
Quality Inn is in the heart of Franklin, a short 1-minute walk from Nantahala National Forest.
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Quality Inn Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 1, 2024
Very nice location to surrounding attractions.
Donna
Donna, 2-night trip
10/10 Exceptional
Oct 18, 2024
Clean and friendly
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Oct 30, 2024
I went with my husband. We had a wonderful trip
Johntay
Johntay, 1-night trip
4/10 Fair
Jan 12, 2025
You know what you’re getting. Don’t fool yourself. But it does the job for a night or two.
Nanfu
Nanfu, 2-night trip
8/10 Very good
Nov 10, 2024
Staff was friendly room updated clean bed comfortable walls are thin can hear others in the hallway. Breakfast was mehhhhhj.
Mara
Mara, 2-night trip
10/10 Exceptional
Sep 23, 2023
Nice rooms good breakfast close to shopping and dining
Linda
Linda, 1-night trip
4/10 Fair
Dec 22, 2024
German cockroach in the bathroom. Where there’s one, there are often many.
Verified traveler
1-night trip
8/10 Very good
Sep 16, 2024
It's convenient to most locations.
Harriett
Harriett, 2-night trip
10/10 Exceptional
Jul 3, 2024
Location to downtown was great. Views are really good. Front desk staff was friendly, quick and very helpful.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Sep 9, 2023
Enjoyed the stay
Mary
Mary, 1-night trip
10/10 Exceptional
Dec 3, 2023
Great stay
Great stay! Room was clean, good breakfast. Definitely would stay here again.
Tammy
Tammy, 1-night trip
10/10 Exceptional
Jun 20, 2024
Safe clean & comfortable. Staff friendly and helpful. Would stay there again
Faye
Faye, 1-night trip
10/10 Exceptional
May 3, 2024
Best location ever
Virginia
Virginia, 3-night trip
10/10 Exceptional
May 5, 2024
Everything was very nice and clean. The lady at the desk was very accomodating. We really enjoyed our stay.
Charlene
Charlene, 1-night trip
10/10 Exceptional
Aug 2, 2023
Perfect location to everything!
CYNTHIA
CYNTHIA, 1-night trip
10/10 Exceptional
Jun 1, 2024
What a treat this was!!!! Quiet and in a beautiful setting. The staff was great! We'll be back next year!
Heather
Heather, 2-night trip
10/10 Exceptional
May 31, 2024
Very nice desk employees!
Quiet night for good sleep
Clean
Karen
Karen, 1-night trip
10/10 Exceptional
Oct 22, 2023
We had a great stay here. The staff was courteous and attentive to our needs. Very friendly.
Jim
Jim, 2-night trip
6/10 Good
Nov 16, 2024
Average, okay for one night
For the price and based on reviews, I expected a better stay. The front staff person was very helpful. We had a problem with our TV and she came up and fixed it. Property is older, the hallways had a kind of musty smell. Furnishings were kinda worn. Good size bathroom with good water pressure. The towels were rough and seemed to be stained. Needed replacing.
Tonia
Tonia, 1-night trip
10/10 Exceptional
Sep 14, 2023
It was in a great location and it was well lit
Neeley
Neeley, 1-night trip
10/10 Exceptional
Dec 19, 2022
Very clean and quiet! Good breakfast and helpful, friendly staff.
Shari
2/10 Poor
Nov 17, 2024
Worst hotel with lots of bugs roaming inside the room. I switched atleast 3 rooms and finally settled with last one with no other choice.
Front desk was polite in switching rooms. Below average breakfast. Close to near by restaurants. Probably will never visit again.
Im pretty disappointed with rating shared in Expedia & the ground reality of this hotel. I prefer to get refunded for my booking.
Bhargav
Bhargav, 1-night trip
10/10 Exceptional
Apr 29, 2024
Walking distance from Ingles grocery store. Taco Bell and KFC . Also AT hiker friendly. It has a clean working guest washer and dryer.
Joseph
Joseph, 1-night trip
6/10 Good
Jul 5, 2024
The staff was very helpful when I wasn’t able to check in due to a booking mistake. The area was beautiful and the beds were comfortable.
That being said, the room we stayed in did have several small roaches. Outside of that, no major complaints.
Adam
Adam, 1-night trip
10/10 Exceptional
Dec 27, 2023
A great stay at a property that is undergoing renovation. Staff was polite, breakfast was enjoyable, and there was only minor inconvenience because of the work going on.