Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey invites you to unwind with an airport shuttle, shopping on site, a coffee shop/cafe. Relax in the sauna or steam room before dining at Cafe Flores for breakfast, lunch or dinner. Take advantage of free in-room WiFi and dry cleaning/laundry services.
Metropolitan Cathedral of Our Lady of Monterrey - 3 min walk - 0.3 km
Macroplaza - 5 min walk - 0.5 km
Auditorium Pabellón M - 7 min walk - 0.6 km
Santa Lucia Riverwalk - 9 min walk - 0.8 km
Fundidora Park - 4 min drive - 1.6 km
Getting around
General Mariano Escobedo Intl. Airport (MTY) - 27 min drive
General I. Zaragoza Station - 4 min walk
Padre Mier Station - 7 min walk
Fundadores Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Sierra Madre Brewing Co. - 2 min walk
Starbucks - 1 min walk
Panem At Hotel Kavia - 2 min walk
1900 - 1 min walk
Zhen bao express - 3 min walk
About this property
Krystal Monterrey
When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Flores, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.
At a glance
DONE
Hotel size
207 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Babysitting (surcharge)
What to do
Shopping
Working away
Business center
7 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Cafe Flores - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 224 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fiesta Americana Hotel Monterrey
Fiesta Americana Monterrey
Fiesta Monterrey
Monterrey Fiesta
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey Hotel
Monterrey Fiesta Americana
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Monterrey?
Yes, there's an indoor pool.
Are pets allowed at Krystal Monterrey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Monterrey?
Yes, there's free self parking.
Is airport shuttle service offered by Krystal Monterrey?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Krystal Monterrey?
You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Krystal Monterrey has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Krystal Monterrey?
Yes, Cafe Flores offers Mexican cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza.
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Reviews
Krystal Monterrey Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.2
Location
8.8
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 27, 2024
It is centrally located. Staffs are nice.
Htet
Htet, 1-night trip
Verified
6/10 Good
Jul 23, 2024
I highly recommend this hotel the staff was very friendly. Our room had a excellent view of the city and very clean. The only thing I did not enjoyed was the parking i mean, you have to pay 160 for parking valet and you got to show a receipt to be able to go to your vehicle. I know they do it for security purposes but other than that my family enjoyed it here.
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2024
The property has great and attentive staff; they even surprised us with dessert after we told them I was celebrating my anniversary. It is conveniently located near the Musuems, Paseo Santa Lucia, Barrio Antiguo, Mercado Juárez, and it’s an easy pick up point for any uber or excursion. It’s about a 10-15 minute ride to San Pedro Garza/Fashion Drive Mall and pretty convenient to the soccer stadiums.
Sheldon
Sheldon, 4-night trip
Verified
10/10 Exceptional
May 24, 2026
Everything was great Starbucks at location a plus
Molly
Molly, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2024
I liked everything about this Hotel.
MARIA
MARIA, 2-night trip
Verified
6/10 Good
Apr 3, 2025
The hotel is localized very closely to Parque Fundidora.
Angel
Angel, 3-night trip
Verified
8/10 Very good
Feb 17, 2025
Good hotel bit no the best area
Ana Garcia de Presno
Ana Garcia de Presno, 1-night trip
Verified
8/10 Very good
Oct 24, 2024
Good value for the money. Well located
Luis Fernando
Luis Fernando, 5-night trip
Verified
4/10 Fair
Jan 12, 2026
Toilet wouldn't flush more than once an hour.
AC didn't work
Power in the building was intermittent in the rooms and required walking the stairs 8 flights up
Bedding was worn-out
They need it renovate
Bryan
Bryan, 4-night trip
Verified
8/10 Very good
Apr 25, 2024
Personal amable
Rigel
Rigel, 3-night trip
Verified
8/10 Very good
Sep 20, 2024
Rfefr
Enrique de Jesús
Enrique de Jesús, 1-night trip
Verified
8/10 Very good
Jun 8, 2024
Pool was out of service.
Jose Esteban Rodriguez
Jose Esteban Rodriguez, 4-night trip
Verified
4/10 Fair
Nov 4, 2025
The room was old and did not have any serious amenities. The bathroom was moldy. The water did not come out properly and it was very shabby. The hotel is seriously out of date and the staff were very shoddy in dealing with any problems. I stayed six days, but would have left after the first day if I could’ve been assured of a refund for my stay. I would not recommend at this hotel.
Patricia
Patricia, 5-night trip
Verified
10/10 Exceptional
Nov 26, 2024
Goof
benjamin
benjamin, 5-night trip
Verified
8/10 Very good
May 31, 2026
Excelente opción en el centro, buena ubicación para conocer lo esencial de Monterrey, museos, macro plaza, barrio antiguo, paseo Santa Lucía, todo lo puedes hacer caminando y muy seguro.
ALCIDA
ALCIDA, 1-night trip
Verified
8/10 Very good
May 30, 2026
Buenas experiencia
Hotel bonito
Norma Edith
Norma Edith, 2-night trip
Verified
8/10 Very good
May 20, 2026
La habitación está en buenas condiciones y las instalaciones en general también
Alejandro
Alejandro, 1-night trip
Verified
8/10 Very good
Mar 11, 2026
Es un hotel excelentemente ubicado
VICTOR
VICTOR, 1-night trip
Verified
2/10 Poor
Feb 23, 2026
La habiatacion muy sucia con pelos (no cabellos) las sábanas sucias usadas no las habían cambiaron el baño asqueroso, las cortinas asquerosas hasta tocarlas para abrirlas daba asco, nos cambiaron de habitación y no mejoró mucho el baño igual sucio, al siguiente día que fueron a hacer el aseo solo mal hicieron las camas y cambiaron las bolsas de los cestos ese fue su aseo, baños llenos de moho, no vayan evítense una mala experiencia
Edgar
Edgar, 2-night trip
Verified
4/10 Fair
Feb 9, 2026
Sucio y la comida horrible
MARIA DEL PILAR BUENO
MARIA DEL PILAR BUENO, 2-night trip
Verified
2/10 Poor
Jan 1, 2026
En la información mencionan que tenían alberca y al preguntar en recepción nos dijeron que no cuentan con alberca.
El estacionamiento te lo cobran.
El baño tenía hongos en el techo
José Guadalupe
José Guadalupe, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Buen hotel, totalmente recomendado.
Marco
Marco, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Lindo todo
ERICK
ERICK, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Habitacion limpia, personal de recepción no tan amables, estacionamiento con costo y o respetan precio de desayuno de acuerdo a la página expedia
Perfecto Medrano
Perfecto Medrano, 3-night trip
Verified
10/10 Exceptional
May 6, 2025
Ubicacion y condiciones del hotel muy buena, la limpieza y la vista de la habitacion excelentes.