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The Hey Hotel

4.0 star property
Mountain hotel with 2 restaurants, near Lake Brienz

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Photo gallery for The Hey Hotel

Exterior
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Lobby
Lobby
In the heart of Central Interlaken, The Hey Hotel offers a vibrant retreat with two on-site restaurants serving lunch and dinner. Unwind at one of the 2 bars, grab a coffee at the cafe, or indulge in some retail therapy at the gift shop.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Laundry facilities
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Ski storage
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 3 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Single Room, 1 Twin Bed

Highlights

Individually decorated
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Höheweg, 7, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 7 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Bern (BRN-Belp) - 44 min drive
  • Interlaken West Station - 5 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Restaurant Café de Paris - ‬3 min walk
  • ‪PizPaz - ‬1 min walk

About this property

The Hey Hotel

The Hey Hotel puts you just a 5-minute drive from Mystery Rooms and Lake Thun. Guests looking for a bite to eat can check out the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Also, this hotel is within a short drive of Lake Brienz.

Languages

English, French, German, Spanish, Swedish

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (CHF 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1978
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ristorante Mercato - This restaurant serves lunch and dinner.
Spice India - This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Parking

  • Parking is available nearby and costs CHF 10 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

City Hotel Oberland
City Oberland
City Oberland Hotel
City Oberland Swiss Quality
City Oberland Swiss Quality Hotel
City Oberland Swiss Quality Hotel Interlaken
City Oberland Swiss Quality Interlaken
Hotel City Oberland
Hotel Swiss Quality
Swiss Quality Hotel
The Hey Hotel Hotel
Hotel City Oberland
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken
City Oberland Swiss Quality Hotel

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?

Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hey Hotel?

Yes, pets are welcome.

What are the check-in and check-out times at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM.

Is there an onsite casino at The Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Hey Hotel and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. The Hey Hotel also has 2 bars.

Are there restaurants at or near The Hey Hotel?

Yes, there are 2 onsite restaurants.

What's the area around The Hey Hotel like?

The Hey Hotel is in Central Interlaken, a short 5-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms.

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The Hey Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

Nice hotel and location friendly people great experience
2-night trip

6/10 Good

2-night trip

2/10 Poor

Horror Hotel!!!
Es war einfach nur HORROR!!!! Mein Partner und ich wollten ein schönes Geburtstagswochenende verbringen! Als Ich das Zimmer sah, dachte ich, dass ich mich verlaufen habe!!! Matratze hatte alte Urinflecken und allgemein war alles verwahrlost. Wir wollten ein neues Zimmer und bekamen auch eins. Der Supergau!!! Wir suchten ein neues Hotel auf, dass traumhaft war und erst noch günstig. Jede Jugendherberge is luxuriöser
Nadine, 1-night trip

4/10 Fair

During vacation, one is supposed to wake up leisurely in the morning to a nice, quiet surroundings. However, there was major renovation going on and we were woken up to the noise of drilling and electric saws, not good. Secondly, because of this renovation,we were put up in an adjacent building, not the main one shown in the photos. The secondary building is not as pleasant as the main one, not much light falling into the room. During booking of this property on expedia, there was no information on this renovation, the reason is obvious but that does not mean the customers should get cheated.
4-night trip

4/10 Fair

More like a dorm than a hotel
This hotel is currently under renovations, so I am sure the new hotel rooms will be nicer. However, our hotel room was very minimal and looked more like a college dorm than a highly-rated hotel. There was no way to control the temperature of the room, the bed was uncomfortable, and the shower head was broken. Overall, this hotel was disappointing.
1-night trip

4/10 Fair

1-night trip

6/10 Good

設備が古くて備品等があまり良くない。
1-night trip

8/10 Very good

Da aufgrund Umbaus des Hotels eine Baustelle, sehr schlecht beschriftet! zB den Saal für das Frühstück zu finden ist sehr schwierig. Weiters sind die Preise für die mit der Baustelle in zusammenhang stehende Sauberkeit und Ordnung eher überhöht.
2-night trip

6/10 Good

1-night trip

8/10 Very good

It’s clean enough with very few amenities. The rooms could be a little cleaner, more modern, and nicer.
2-night trip

10/10 Exceptional

Sehr 😊 gut👍👋
Hoffe, dass am 12-16. Mai 2021 das Zimmer 310 für mich reserviert wird Besten Dank
1-night trip

8/10 Very good

When arrived - the staff (she is about 45-50 year old) who checked me in was NOT friendly at all. She thought she was doing me a favor. Room was clean with a nice balcony.
5-night trip

10/10 Exceptional

1-night trip

4/10 Fair

The location in town was great. The room felt more like a hostel than a hotel. It looked NOTHING like the pictures online. Bed was comfortable, but I got little sleep. I had to wake up early and the DJ at the hotel bar played loud music that kept me up till 1:00. Definitely would not stay here again or recommend it to anyone other than someone who plans to be out at the bar.
1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Keine Ergänzungen, alles top. Frühstückbuffet hätte etwas üppiger sein dürfen.
1-night trip

4/10 Fair

The room was very hot and had no air conditioner. In fact they said I did not book an air conditioned room. I did not know they had 2 kinds!! They switched me to a different room but gave me a twin bed with a horrible thin pillow. I had to bundle up a sweater and jacket which I used for a pillow. They have a breakfast buffet available for which they charge. Being on the main street is noisy since the door had to be open all night to cool. People walking outside were loud and talked late into the night, preventing sleep.
2-night trip

10/10 Exceptional

3-night trip

6/10 Good

3-night trip

6/10 Good

The property is old. But the location is convenient. It only took us about 5 min to get there from the train station.
1-night trip

4/10 Fair

객실내 냉방 없음 환기 잘 안됨. 창문 열어 두면 시끄러움. 교통은 서역에 가까원 편리함
YG.KIM, 5-night trip

8/10 Very good

Central location in Interlaken, easy walk from the train station, on bus route & close to Coop market & many restaurants & shops. Top floor room provided a nice viewpoint over the town & valley.
2-night trip

10/10 Exceptional

3-night trip

6/10 Good

1-night trip

10/10 Exceptional

추천추천
인터라켄 웨스트에서 정말 가깝고 앞에 마트도 있고 서브웨이도 있어서 맛있게 먹었습니다 :) 깨끗하고 안락하게 잘 놀다갑니다
Soo Ji, 2-night trip