Best Western Premier Sapphire Halong

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Halong Bay Marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Sapphire Halong

Exterior
Standard Studio, 1 King Bed, Non Smoking, Balcony (Shower Only) | View from room
Exterior
Premium bedding, down comforters, minibar, desk
City view

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Free parking
    Free parking
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Business center
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $42
$48 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 13 of 13 rooms

Premier Room, 1 King Bed, Balcony, City View (Shower Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Twin Beds, Balcony, Bay View (Shower Only)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Balcony, City View (Shower Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Suite, Multiple Beds, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • City view
  • Sleeps 4
  • 2 King Beds

Superior Room, 2 Twin Beds, Balcony, Bay View (Shower Only)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

Premier Suite, Multiple Beds, Balcony, Bay View (Shower Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Bay view
  • Sleeps 4
  • 2 King Beds

Premier Room, 2 Twin Beds, Balcony, City View (Shower Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 King Bed, Balcony, Bay View (Shower Only)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Bay view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, City View (Shower Only)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Bay View (Shower Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premier Panorama Bay View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds, Balcony, Bay View (Shower Only)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Junior Suite, Multiple Beds, Balcony, City View (Shower Only)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
S2 Building, Lot HH05, Ben Doan High Cla, Hong Gai Ward, Ha Long, Northern, 200000

What's nearby

  • Halong Bay Marina - 12 min walk - 1.0 km
  • Bai Chay Market - 6 min drive - 5.3 km
  • Sun World Ha Long Park - 6 min drive - 6.5 km
  • Ha Long International Cruise Port - 7 min drive - 6.0 km
  • Bai Chay Beach - 14 min drive - 6.6 km

Getting around

  • Haiphong (HPH-Cat Bi) - 60 min drive
  • Cai Lan Station - 13 min drive
  • Ga Ha Long Station - 15 min drive
  • Cang Cai Lan Station - 17 min drive

Restaurants

  • ‪Bánh Cuốn Gốc Bàng - ‬12 min walk
  • ‪Sữa Chua Cô Nghi - ‬4 min walk
  • ‪Dupin lounge and bar - ‬10 min walk
  • ‪Xôi Chả Mực - ‬8 min walk
  • ‪Quán Cơm Minh Hồng - ‬9 min walk

About this property

Best Western Premier Sapphire Halong

Best Western Premier Sapphire Halong offers a great location, putting you within a 15-minute walk of Halong Bay Marina. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages or body treatments. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 1008 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Low-height bed
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 43-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Fees & policies

Refundable deposits

  • Deposit: VND 1 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 399000 for adults and VND 199000 for children
  • There is a service fee of 5 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Premier Sapphire Halong
Best Western Premier Sapphire Halong Hotel
Best Western Premier Sapphire Halong Ha Long
Best Western Premier Sapphire Halong Hotel Ha Long

Frequently asked questions

Is there a pool at Best Western Premier Sapphire Halong?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Best Western Premier Sapphire Halong?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Premier Sapphire Halong?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Premier Sapphire Halong?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Best Western Premier Sapphire Halong and nearby?
Best Western Premier Sapphire Halong has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Best Western Premier Sapphire Halong?
Yes, there are 2 onsite restaurants.
Does Best Western Premier Sapphire Halong have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Premier Sapphire Halong like?
Best Western Premier Sapphire Halong is in Hon Gai, a short 12-minute walk from Halong Bay Marina and 6 minutes' walk from Poem Mountain.

Best Western Premier Sapphire Halong Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

5 star customer service - Happy Australian
Service from the staff is what kept me extending my stay. Special thanks to everyone. Thanks too Ming for chatting to me. Room was spacious. Bathroom was big too. Room was cleaned daily. Herbal tea. Bottled water. Cold aircon. King size bed. Great bunch of expats in the hotel too. Nothing was too much for the staff. Transfers and cruise organised. Assistance for shops etc. I will return.
Tommy, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Tommy, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Tu, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Issac, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

We were there about four nights after super typhoon Yagi devastated the area. Although very little was up and running around Halong Bay, the hotel was operating and we felt very fortunate to have a safe place with running water and electricity throughout our stay. I have the deepest admiration for all the staffs at the hotel for their resiliency and professionalism in the face of such chaos and destruction. A special thank to Pham Minh for always greeting us with a smile and for the informative conversation about the area. I once heard that you don’t know a person’s character until you see them operate under extreme adversity. From what I observed, they have it in spades!
Cynthia, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Dhruv, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

.
Ramalingam, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Bruce, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Nguyen, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Staff was very helpful. Spoke English well
Andrew, 3-night family trip
Verified Orbitz guest review

8/10 Very Good

away from places
not near anything
edward, 4-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

William, 1-night trip
Verified Expedia guest review

8/10 Very Good

Anna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

We enjoyed our 8-day stay at the Best Western Sapphire. Upon checking in, we were surprised to be asked to pay an additional fee for our 8-year-old daughter who is considered an additional adult rather than a child. Our hotel suite was very nice, fairly new, and had a view of Sun World’s Sun Hills. When we checked in, it was extremely busy due to Vietnamese Labor Day and Reunification Day (lots of tourists being bussed in and out each day) but the last few days of our stay were very quiet and we often had the pool and Kids Club to ourselves. One of the staff, Ha, was extremely kind and welcoming. We appreciated her hospitality. We tried a breakfast and a dinner at the hotel restaurant but it was pretty expensive for the value (around $40 USD for a family of four) so we often would take a 25-minute walk or a 5-minute Grab to the nearby mall area to eat. Our family really enjoyed Sun World Ha Long which was a 10-minute Grab ride away. Note that the Dragon theme park and Typhoon water park were closed frequently due to weather and possibly low attendance.
Kristina, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

I had an absolutely incredible stay at this hotel!! Probably in the top 5 best hotel stays I have ever had. Our room on the 22nd floor was absolutely amazing, beautifully renovated with modern finishes and a balcony with a stunning view of Halong bay… this hotel had everything! …and the front desk staff members were amazing- very friendly and eager to help us maximize our stay… they recommended a one-day boat tour which was really quite excellent. The breakfast buffet wasn’t included, but was really exceptional!! The dining room and lounge areas were beautiful and very comfortable with big cushy chairs! The overall price was very reasonable! My only complaint was that we went for a late dinner (9:30pm) at the restaurant where it was just us and one other table, and for some reason the food took forever… our server was lovely though and very apologetic, and she compensated us fairly so in the end everything was made right! When I come back here this would definitely be my go-to hotel! I highly recommend it!
Tim, 2-night trip
Verified Expedia guest review

8/10 Very Good

Huge hotel, but no people. Had the staff to myself so service was excellent.
James, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cleaniness and super nice and helpful receptionist
Catherine, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

The room service was expensive and the food was just alright. The staff were nice and attentive. Except I was told I wasn't allow to sit to smoke but had to stand. It was late in the evening and there was no other guest around. Be prepared for a deposit of about 2 million dong in cash or on credit card.
Ngoc, 5-night family trip
Verified Expedia guest review

8/10 Very Good

New and Clean
MARCEL, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Max, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great location to explore the Bay area
Verified Expedia guest review

10/10 Exceptional

Great accommodation
Out stay was amazing , staff were great, room was above expectation. Highly recommended
Nigel, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great stay!
Elana, 3-night romance trip
Verified Expedia guest review