71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
What's nearby
Theatre 29 - 5 min drive - 4.6 km
29 Palms Historical Society - 5 min drive - 5.6 km
Joshua Tree National Park Oasis Visitor Center - 6 min drive - 6.7 km
Fortynine Palms Oasis Trail - 7 min drive - 4.8 km
Joshua Tree National Park North Entrance - 12 min drive - 12.3 km
Getting around
Palm Springs Intl. Airport (PSP) - 67 min drive
Bermuda Dunes, CA (UDD) - 77 min drive
Restaurants
McDonald's - 4 min drive
Starbucks - 4 min drive
Jack in the Box - 5 min drive
The Rib Co. - 17 min walk
Castañeda's Mexican Food - 5 min drive
About this property
SureStay Plus by Best Western Twentynine Palms Joshua Tree
At SureStay Plus by Best Western Twentynine Palms Joshua Tree, you'll be within a 15-minute drive of Joshua Tree National Park and Joshua Tree National Park North Entrance. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
82 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Free daily reception
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
4 buildings/towers
Garden
Picnic area
Terrace
Fitness center
Seasonal outdoor pool
Spa tub
Accessibility
Braille/raised signage
Wheelchair-accessible van parking
Lever door handles
Tile flooring in public areas
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Breakage deposit: USD 250 per stay
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from March 25 to November 20
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel
Frequently asked questions
Is there a pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.
What is there to do at SureStay Plus by Best Western Twentynine Palms Joshua Tree and nearby?
Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. SureStay Plus by Best Western Twentynine Palms Joshua Tree also has a picnic area and a garden.
SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
4/10 Fair
Nov 16, 2024
Tyler
Tyler, 2-night family trip
Verified Hoteles.com guest review
2/10 Poor
Nov 12, 2024
Horrible experiences
We booked for 2 days but when I checked in, I found that the toilet was not working and even there was a large cockroach.
I requested to change the room but they didn't get the request because the hotel was full. So we decided to get refunded and moved to another hotel.
Verified traveler
2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 11, 2024
For follow up if you choose.
Verified traveler
2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Nov 11, 2024
Alvin
Alvin, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 4, 2024
Josh
Josh, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 29, 2024
Christelle
Christelle, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Oct 26, 2024
This is a Worst Western, not Best.
We booked a suite. It was disgustingly dirty and we walked out (after taking photos). It was that bad that despite paying in advance we gave the keys back to the receptionist. She was very apologetic and said she had a different room, a jacuzi room that we could look at. We looked and decided to stay as it was a hassle trrying to get another place that late and we had been driving all day. The whole place is run down, the pool is filthy, you'd probably cat h a disease if you used it.
And, having downgraded our room to one half the size and with no kitchenette the hotel offered us NO refund or money back.
Colin
Colin, 3-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 20, 2024
Would not stay again.
The registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
Kenneth
Kenneth, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 15, 2024
A good stay for a night
Nice and clean room. The condition of the pool was a bit bad. But the free breakfast was nice :-)
Jesper
Jesper, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Oct 12, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 10, 2024
Friendly Service
The Front Desk was friendly during check in and check out. They made sure that I received credit for my stay and helped me navigate through 3 different accounts I didn't know I had.
Joseph
Joseph, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Oct 7, 2024
Beds were comfortable and location was convenient. Pool was green and covered in sludge - completely unusable. Rooms were clean-ish, walls were thin, and there were cockroaches. Wouldn’t stay again.
Verified traveler
2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 5, 2024
Decent place for the $$
The lady who checked us in was very friendly and helpful. The room was nice and big. The room walls and doors could use a wipe down. The shower water goes hot and cold during the 10 minute shower. Our bathroom toilet was plugged in the morning not sure what happened as it was working fine before we went to bed. Would be nice if they got pillows for the beds, I think there was a throw pillow and a sheet full of sheets for my pillows lol. But overall for the area was the best price for a decent place to stay for the night.
Amber
Amber, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Sep 30, 2024
The only thing I want to complain is the matress. It’s too soft which makes my back hurt. I have to go to my car to sleep at 5:30 am. I don’t recommend going to this hotel if you don’t like the soft mattress.
Cheng
Cheng, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 11, 2024
Cheryl
Cheryl, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 9, 2024
The staff was excellent, the room was basic, but clean, the bed was very comfortable. It was a little noisy from other people staying there but the one thing that I really did not like was the pool, it was not clean at all. It was so dirty with algae and dirt that I didn't even risk going in. With 115° temperatures, it was a disappointment. Other than that, the facility and room was fine.
Lori
Lori, 1-night romance trip
Verified Expedia guest review
6/10 Good
Aug 8, 2024
Too low standards for Best Western
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
Kay
Kay, 3-night trip
Verified Hoteles.com guest review
4/10 Fair
Aug 4, 2024
Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos
Verified traveler
2-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 2, 2024
Christina
Christina, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jul 28, 2024
Absolutely love this place! This is our new favorite place to stay when going to Joshua Tree. Their staff is friendly well knowledgeable super helpful and they go above their call of duty. Thank you to all their staff for everything they do!!
Beatriz
Beatriz, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.
Richard
Richard, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Kimberly
Kimberly, 2-night trip
Verified Expedia guest review
4/10 Fair
Jul 11, 2024
Drive right past this place
Front desk girl was rude because we interrupted her smoke outside, told us room wasn't ready 25min before 3pm checkin and the place was empty, pigeon feathers and poop all over the stairwells, pool area was disgustingly bad, ice machine has a hole on top with pigeon spikes on top, can't see the bottom of the pool water from scum, room was so hot with AC full blast we had to use a box fan