I like the hotel but I will be honest.
Cons: This was my first time here. There was a few things that I want to mention… as a property manager myself is hard for me no to see every detail here we go….the bathroom is very humid, the cold water is always hot until the morning you can have cold water. The water pressure is very bad in the shower. So if you want to take a cold shower during the day or night that’s impossible. There are ants around the toilet all night long, so before you use the toilet make sure there are no ants inside toilet or at the base. The bathroom door has no lock. The AC works but very slow it takes hours to make the room cooler and it needs a fan to be used along with AC to get a little relief. The beds are hard and bouncy. Restaurant chocolate cake is dry, not sweet enough, it doesn’t taste like chocolate at all.
Pros: Rooms are big, Clean, has 2 pools, Tv service is good, it has sky cable, a lot of towels, nice gated parking, restaurant fish tacos great! But ask for corn tortillas tacos because they usually served them with flour tortillas unless you ask. The ice cream is good. French fries are good too! The customer service in general is excellent, very friendly employees and they let me check in 2 hours before the regular check in time at 3pm and they let me enjoy the hotel property before the check in time. which I appreciate. I hope you pay attention to this comment to improve your service. Thank you.