Nestled near Isola Madre Botanical Garden, SHG Hotel Villa Carlotta offers a tranquil retreat with an adjacent golf course and serene marina. Unwind on the picturesque terrace, indulge in rejuvenating spa treatments, or simply browse through free newspapers while staying connected with in-room WiFi.
Reviews
7.07.0 out of 10
Good
Popular amenities
Connecting rooms available
24/7 front desk
Spa
Laundry facilities
Pet friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Marina
On the beach
Beach umbrellas
Room service
Room service
Spa services
Babysitting
Conference center
Business center
Meeting rooms
Terrace
For families (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Triple Room
Triple Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bidet
Private bathroom
Minibar
25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
Highlights
Air conditioning
Connecting rooms available
TV
Hair dryer
Bidet
Private bathroom
Minibar
Satellite channels
16 sq m
Sleeps 1
1 Double Bed
View all photos for Classic Double Room Single Use, Lake View
Classic Double Room Single Use, Lake View
Highlights
Air conditioning
Connecting rooms available
TV
Hair dryer
Bidet
Private bathroom
Minibar
Satellite channels
16 sq m
Lake view
Sleeps 1
1 Double Bed
View all photos for Family Room
Family Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bidet
Private bathroom
Minibar
25 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds
View all photos for Deluxe Double Room Single Use
Deluxe Double Room Single Use
Highlights
Air conditioning
Connecting rooms available
TV
Hair dryer
Bidet
Private bathroom
Minibar
Satellite channels
19 sq m
Sleeps 1
1 Double Bed OR 2 Twin Beds
View all photos for Deluxe Double or Twin Room, Lake View
Deluxe Double or Twin Room, Lake View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bidet
Private bathroom
Minibar
19 sq m
Lake view
Sleeps 3
1 Queen Bed OR 2 Twin Beds
View all photos for Standard Double or Twin Room
Standard Double or Twin Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bidet
Private bathroom
Minibar
16 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Classic Double or Twin Room, Lake View
Classic Double or Twin Room, Lake View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bidet
Private bathroom
Minibar
16 sq m
Lake view
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Classic Double Room Single Use
Sapori d'Italia, Lago Maggiore - 7 min drive - 6.4 km
Isola Bella - 8 min drive - 7.5 km
Getting around
Milan Malpensa Airport (MXP) - 56 min drive
Lugano (LUG-Agno) - 97 min drive
Belgirate Station - 5 min walk
Stresa Station - 8 min drive
Lesa Station - 28 min walk
Restaurants
Tratto Pizza da Gió - 47 min drive
Bar La Verbanella - 9 min drive
Taverna Brigantia - 6 min drive
Battipalo - 3 min drive
Il Rapanello - 20 min walk
About this property
Hotel Villa Carlotta
A great choice for a stay in Belgirate, Hotel Villa Carlotta features a marina. Freebies like WiFi and self parking are added perks, and guests can keep active with onsite mountain biking and rowing/canoeing. Other features include a terrace and a garden.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
What to do
On the beach
Mountain biking
Canoeing
Sailing
Motor boating
Windsurfing
Shopping
Bicycle rentals nearby
Golf lessons nearby
Sailing nearby
Water skiing nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Beach umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Adjacent to a golf course
Spa services
Marina
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 18 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta
Hotel Villa Carlotta Hotel
Hotel Villa Carlotta Belgirate
Hotel Villa Carlotta Hotel Belgirate
Frequently asked questions
Does Hotel Villa Carlotta offer free cancellation for a full refund?
Yes, Hotel Villa Carlotta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Villa Carlotta?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Villa Carlotta?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Villa Carlotta?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Villa Carlotta and nearby?
Have fun with onsite activities like mountain biking, sailing, and windsurfing. Enjoy amenities like spa services, a picnic area, and a garden.
What's the area around Hotel Villa Carlotta like?
Hotel Villa Carlotta is a short 5-minute walk from Belgirate Station and 4 minutes' walk from Belgirate Ferry Terminal.
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Hotel Villa Carlotta Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
4/10 Fair
Sep 1, 2022
Bente
Bente, 1-night trip
8/10 Very good
Aug 24, 2022
Mycket sköna sängar och trevlig och hjälpsam personal. Bra läge och fin utsikt.
Det som var mindre bra var att det var mycket dammigt under sängarna och vi hittade ett gammalt trosskyddspapper i badrummet som inte kom från oss. Lite slitet men renovering pågår så kommer nog bli ett fint hotell.
Therese
Therese, 2-night trip
8/10 Very good
Aug 24, 2022
ALAIN
ALAIN, 2-night trip
2/10 Poor
Aug 11, 2022
demande de remboursement
Bonjour, mon séjour était une catastrophe ! Les photos de votre site ne sont pas à jour. L'hôtel est en travaux et à moitié abandonné. Le logement est insalubre, sale. 160 euros c'est un prix énorme pour une prestation désastreuse comme celle-ci. On peut employer le mot "arnaque". Les vitres sont fissurées, les volets cassés, la salle de bain moisie et crasseuse. La piscine et le jardin sont dans un état catastrophique. Il n'y a plus de restaurant. J'ai passé 3 heures au téléphone le soir avec vos employés qui n'ont pas pu me reloger, pour certains qui ne m'ont jamais rappelé après la coupure de la ligne. J'étais donc obligé d'y rester la nuit avec ma compagne. Nous n'étions pas rassurés et pas détendus dans cet endroit "insecure". Ce n'est pas digne et à la hauteur des prestations que vous proposez. Même si votre annonce stipule en bas que l'hôtel est en travaux, c'est un affichage malhonnête (positionné de cette manière). Vous devez le mettre en évidence et changer ces photos mensongères. J'estime vous rendre service en prenant le temps de vous écrire et de vous faire un constat compte tenu de la qualité désastreuse du service. J'espère que vos clients éviteront ce piège ! J'attends votre retour avec impatience et un remboursement. Ci-joint les photos de mon séjour. Merci d'en prendre note. Cordialement. Mathias Minne 0673148584
Mathias
Mathias, 1-night trip
8/10 Very good
Jul 31, 2022
Marius
Marius, 1-night trip
4/10 Fair
Sep 26, 2021
La struttura non è come appare in foto. Il letto matrimoniale è composto da due letti singoli con le rotelle che si spostano di continuo e il bagno lascia abbastanza a desiderare. Prezzo eccessivo per la struttura.
Guido
Guido, 1-night trip
2/10 Poor
Sep 24, 2021
Sorpresa
Purtroppo al mio arrivo in reception mi viene detto che non esiste nessuna prenotazione a mio nome, dopo breve ricerca mi viene detto che la struttura non ha accettato la mia prenotazione
Giampiero
Giampiero, 1-night trip
8/10 Very good
Sep 2, 2021
Il se site à belle endroit devant un grand lac et montagne mais qui n’ai ma pas plus c’est l’état général de bâtiment qui nécessite un peu de réparation
Samimi
Samimi, 2-night trip
2/10 Poor
Aug 26, 2021
A disaster!
Not worth to stay, even not 1night. Service below zéro at multiple levels. AC was leaking ++. Paint of pool was coming off. Bathroom from the sixties! Pool area dirty. Only the view is excellent.
Verified traveler
3-night trip
4/10 Fair
Aug 23, 2021
pessime condizioni di manutenzione generali, puzza di muffa nei corridoi, bagno in camera con lavandino rotto, piastrelle rotte, aspiratore bagno non funzionante, rubinetti doccia vecchi, condizionatore camera rumoroso e funzionante solo come ventilazione (no freddo).
Piscina con struttura corrosa, servizi igienici e spogliatoio penosi
La cortesia e disponibilità del personale non è sufficiente a riscattare le mancanze di manutenzione.
unica cosa valida è la vista ottima sul lago
Riccardo
Riccardo, 2-night trip
6/10 Good
Aug 22, 2021
Giorgia
Giorgia, 3-night trip
8/10 Very good
Aug 21, 2021
Un grand hotel da migliorare
Hotel in villa prestigiosa. Ristrutturato l’edificio ma il parco secolare e la piscina/ giardino fa molto desiderare.
I tavolini arrugginiti nelle aree comuni all’aperto i lettini (pochi e sporchi) in piscina
Lasciano il cliente che ha scelto un 4* un po’ deluso.
Se devo dirla tutta anche la sala colazione è un po’ fredda e povero il banchetto self-service.
Le camere invece molto belle con vista mozzafiato.
Insomma c’è ancora spazio per migliorare
Viviana
Viviana, 1-night trip
6/10 Good
Jul 28, 2021
Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Louisa
Louisa, 6-night trip
4/10 Fair
Jul 28, 2021
Run down and not so clean
The location of the hotel is good, but that's about it. The inside looks like a run down cruise ship. The rooms seem okay at first, but the AC is very noisy and the bed not really comfortable and the cleanliness of the entire hotel is just not good. I would have actually not been surprised if the place would have had fleas or bed bugs. The hallways of the hotel were dirty. It's a shame. A lot could be made out of this location, but a lot of renovation work and cleaning will have to be put in. Do not recommend.
Verified traveler
1-night trip
6/10 Good
Jul 26, 2021
Cajeux
Cajeux, 7-night trip
6/10 Good
Jul 18, 2021
catherine
catherine, 1-night trip
8/10 Very good
Jul 10, 2021
Godt hotel til prisen
Det er vores 2. gang på hotellet og vi har især været glade for den gode udsigt på værelset. Vi havde family room med gode senge til alle. Morgenmad lidt kedelig, men med i prisen, så ok.
Kristina
Kristina, 1-night trip
10/10 Exceptional
Sep 22, 2020
Prima
Hotel wurde renoviert. Jetzt super.
Wolfgang
Wolfgang, 4-night trip
8/10 Very good
Sep 21, 2020
Lors de notre arrivée, le personnel était agréable mais nous a moitié expliqué les instructions pour notre séjour : n’a pas mentionné l’heure et le lieu du petit déjeuner par exemple. L’hôtel a besoin d’une rénovation. Les chambres sont plus ou moins propres mais on y trouve des toiles d’araignée, une salle de bain mal entretenue et balcon avec murs et nappe sur la tables moisis. Le petit déjeuner était bon. En somme, cet hôtel ne mérite plus ses 4 étoiles. La vue en face du lac était la seule chose rattrapable. L’emplacement de l’hôtel était pratique, nous étions a quelques minutes en voiture de Stresa.
Bien
Bien, 2-night trip
6/10 Good
Sep 20, 2020
vorrei .... (essere hotel 4stelle)....ma no posso!
l'hotel che forse un tempo era classificato 4stelle ora appare decaduto, e le stelle si sono affievolite nel loro splendore, peccato! colazione con prodotti non di gran scelta (frutta sciroppata,) caffè a self service discutibile per qualità.... Le camere abbastanza pulite, il bagno da rivedere.
domenico
domenico, 1-night trip
10/10 Exceptional
Sep 20, 2020
La photo sur le site donne envie d y aller. Mais j ai ete decue, la carte pas top. C est vieilliot. Le buffet est sympa
Maria
Maria, 1-night trip
6/10 Good
Sep 20, 2020
Das Hotel liegt schön direkt am See. Der Pool Bietet einen schönen Blick auf den See, ist jedoch renovierungsbedürftig. Auch die Zimmer sind veraltet und könnten eine Renovierung vertragen. das erste Zimmer, dass man uns angeboten hat, war nicht richtig sauber. Auf unsere Beschwerde bekamen wir an der Rezeption sofort ein neues Zimmer, dass dann von der Sauberkeit ok war. Das Frühstück war zu coronazeiten ok. Man bekommt Einmal-Handschuhe zur Bedienung am Buffet Und
Verified traveler
3-night trip
8/10 Very good
Sep 13, 2020
Nicolas
Nicolas, 1-night trip
4/10 Fair
Sep 3, 2020
Hotel Need a Renovation of the rooms and Pool. Also more Love to the detail. In our room water came into the room when it rained.
Verified traveler
6-night trip
10/10 Exceptional
Sep 2, 2020
Hotel bello. Camera con vista lago ottima. Bella la piscina nel parco con servizio bar.