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Roc Jungle Tulum

3.5 star property
Hotel with private beach, near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Roc Jungle Tulum

Terrace/patio
Jungle Suite, Jungle View | In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
Jungle Suite, Jungle View | Bathroom | Shower, bathrobes, slippers, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Pet friendly
    Pet friendly
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Private beach
  • Outdoor pool access
  • Fitness center
  • Free beach club nearby
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $366
$446 total
includes taxes & fees
Nov 19 - Nov 20

Room options

View all photos for Jungle Suite, Jungle View

Jungle Suite, Jungle View | Bathroom | Shower, bathrobes, slippers, towels

Jungle Suite, Jungle View

Highlights

Air conditioning
Blackout drapes/curtains
Private bathroom
Bathrobes
In-room safe
Mobile key entry
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (752)
The price is $109
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includes taxes & fees
Nov 19 - Nov 20
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About the neighborhood

Map
Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 5 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • SFER IK - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chambao - ‬12 min walk
  • ‪Mateos - ‬17 min walk
  • ‪Taboo Beach Club - ‬12 min walk
  • ‪Ziggys Beach Club - ‬16 min walk
  • ‪Mia Restaurant & Beach Club - ‬17 min walk

About this property

Roc Jungle Tulum

When you stay at Roc Jungle Tulum, you'll be just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 8:00 AM and 11:00 AM. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; go to: [Hotel Roc Luxe Tulum - Adults Only]
  • The host will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Roc Luxe Tulum - Adults Only]
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs and cats only, 1 total, up to 18 lbs per pet)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM

What to do

  • Private beach access
  • Free beach club nearby
  • Access to nearby outdoor pool

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Dock

Accessibility

  • No elevator (single level property)

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

Pets

  • Pet deposit: USD 200 per stay

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Roc Jungle Tulum Hotel
Roc Jungle Tulum Tulum
Roc Jungle Tulum Hotel Tulum

Frequently asked questions

Does Roc Jungle Tulum offer free cancellation for a full refund?
Yes, Roc Jungle Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Roc Jungle Tulum?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 18 lbs per pet. A deposit of USD 200 per stay is required.
Is parking offered on site at Roc Jungle Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Roc Jungle Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Roc Jungle Tulum?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Roc Jungle Tulum and nearby?
Roc Jungle Tulum has a fitness center and a garden, as well as access to a nearby outdoor pool.
What's the area around Roc Jungle Tulum like?
Roc Jungle Tulum is in Zona Hotelera, a short 5-minute walk from Tulum Beach.

Roc Jungle Tulum Reviews

Reviews

8.0

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Highly recommend, boho chic property perfect for relaxing.
Daniella, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.
ILYA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.
Verified Expedia guest review

8/10 Very Good

Renelyn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

LOVE!
Tyler, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Veronica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ignacio, 4-night trip
Verified Expedia guest review

2/10 Poor

Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌
sandra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!
EDISON, 7-night romance trip
Verified Expedia guest review

6/10 Good

Abdulla, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
Rachel, 1-night trip
Verified Expedia guest review

2/10 Poor

Courtney, 1-night trip
Verified Expedia guest review

4/10 Fair

Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.
Justin N, 5-night family trip
Verified Expedia guest review

4/10 Fair

noisy
Erika, 2-night trip
Verified Orbitz guest review

2/10 Poor

We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.
Mollie, 1-night family trip
Verified Expedia guest review

4/10 Fair

the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.
Madeline, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!
Travis, 4-night trip
Verified Expedia guest review

6/10 Good

Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay
Joshua, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Unique, not for all, fun for us
The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle. The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved. Overall great staff. Great place.
Jan, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

brian k, 3-night trip
Verified CheapTickets guest review

10/10 Exceptional

Purpose of my stay was to unplug and this provided exactly that for me in everyway.
Terance, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

El staff muy atento durante toda mi estancia
Santiago, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelente ubicación, atención y servicio.
Claudia, 3-night family trip
Verified Orbitz guest review

8/10 Very Good

First and foremost the reception staff was outstanding! The hut we stayed in was gorgeous as well as the beach and pool...so stunning! There were a few annoyances...they wanted to limited our bottles of water to 2pp/per day and then charge us after that. There is no drinks menu so you are charged different prices (even if ordered the same time of day) depending on what button they choose. We were also charged different prices from the breakfast menu that what was listed and instead of simply changing the bill, (bc the menu stated a lower price) the staff had to argue over it. At this time, it was impossible to charge anything to our room so there was less freedom and the constant reminder to remember your credit card. Most of the staff was excellent, some in the restaurant were inhospitable at times. I believe this is a management issue and could be resolved easily with some kind oversight from them. It would behoove management to set standards at the restaurant for pricing. Overall, we would go back. The location is lovely and away from the pounding of the music in the denser areas of Tulum. Really loved most everything!
Tracy, 7-night trip with friends
Verified Expedia guest review

8/10 Very Good

Friendly staff that makes you feel like home, The jungle part was not what we expected it to be so we upgraded to the beach. Which was amazing
Carl, 7-night romance trip
Verified Expedia guest review