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Oryx Grand Jebel Hafeet

4.0 star property
Family-friendly hotel with spa, near Jebel Hafeet Mountain

Choose dates to view prices

Photo gallery for Oryx Grand Jebel Hafeet

2 outdoor pools
Front of property
Terrace/patio
Serves dinner and happy hour
Deluxe Twin Room, Balcony, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Escape to Mercure Grand Jebel Hafeet Al Ain Hotel, near Wadi Adventure and Al Ain Zoo. Enjoy shopping on site, unwind with a cocktail at the poolside bar or indulge in international cuisine at one of two restaurants. Relax with aromatherapy at the spa or play mini golf under the sun.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
The current price is $55
$62 total
includes taxes & fees
Jul 21 - Jul 22

Room options

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

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8.0 out of 10, Very Good, 317 reviews
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includes taxes & fees
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About the neighborhood

Map
Jebel Hafeet, P.O. Box 24476, Al Ain

What's nearby

  • Jebel Hafeet Mountain - 8 min drive - 4.3 km
  • Green Mubazzarah Hot Springs - 13 min drive - 7.3 km
  • Wadi Adventure - 22 min drive - 11.2 km
  • Al Ain Zoo - 23 min drive - 16.3 km
  • Bawadi Mall - 26 min drive - 27.5 km

Getting around

  • Al Ain (AAN) - 49 min drive

Restaurants

  • ‪Saddle - ‬31 min drive
  • ‪Tim Hortons - ‬32 min drive
  • ‪تليغراف كافيه - ‬32 min drive
  • ‪Sushi Library - ‬34 min drive
  • ‪برجر كنج - ‬29 min drive

About this property

Oryx Grand Jebel Hafeet

Bring the kids when you stay at Oryx Grand Jebel Hafeet in Al Ain and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and LE BELVEDERE, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a health club. Fellow travelers like the room service.

Languages

Arabic, English, Filipino, Hindi, Urdu

At a glance

DONE

Hotel size

    • 124 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 5 and younger eat free breakfast
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash
  • Mini golf
  • Hiking/biking trails
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

LE BELVEDERE - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
EDEN ROCK - This poolside restaurant specializes in Italian cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Al Khyama - Overlooking the garden, this café serves light fare only. Reservations are required. Open daily.
Orient Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lawrence Bar - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 50 for adults and AED 25 for children
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Property Registration Number CN-2239332

Also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

Is there a pool at Oryx Grand Jebel Hafeet?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Oryx Grand Jebel Hafeet?

Sorry, pets aren't allowed.

Is parking offered on site at Oryx Grand Jebel Hafeet?

Yes, there's free self and valet parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Oryx Grand Jebel Hafeet?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.

What is there to do at Oryx Grand Jebel Hafeet and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Oryx Grand Jebel Hafeet also has a health club and a garden.

Are there restaurants at or near Oryx Grand Jebel Hafeet?

Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Oryx Grand Jebel Hafeet like?

Oryx Grand Jebel Hafeet is in the heart of Al Ain, a short 1-minute walk from Al Ain Park.

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Oryx Grand Jebel Hafeet Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Children
View
Mountain
Shower
Pool
Weather

Reviews

8/10 Very good

Nice place to staycation staff are very nice
Mohammed, 1-night trip

10/10 Exceptional

Great place to stay at
khaula, 1-night trip

10/10 Exceptional

I felt familiar; people were very friendly and courteous. Food was very delicious.
Gonzalo, 5-night trip

8/10 Very good

Location is very nice

10/10 Exceptional

Fine hotel with a nice vieuw
Azadkhan, 4-night trip

10/10 Exceptional

Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Raihan, 1-night trip

8/10 Very good

Short stay on the mountain with friends
Larno, 1-night trip

10/10 Exceptional

What a location

We had a very nice and pleasant stay. Nice hotel and the most beautiful view....absolutely recommendable. Good restaurant and nice staff...
Leif, 1-night trip

6/10 Good

The property is dirty and needs refurbished fully
Ahmed, 1-night trip

10/10 Exceptional

Perfect night away highly recommend

The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Ben, 1-night trip

8/10 Very good

Exceptional value for money, lots to do

What a fantastic hotel with great facilities throughout. There is no doubt that this is an older hotel, but it’s clean and safe. The food was excellent, portion sizes were large and always enough to share. The pool, slides, splash pad, cars, trampoline, chess and board games meant there were always lots to do. Plenty of sun beds and shade and family pool with jacuzzi. The views from the hotel are exceptional and make the trip fully worth while. Only thing to be improved would be the service, often slow getting served at the bar and restaurants, but not a huge inconvenience. Overall exceptional value for money in the UAE.
Philip, 2-night trip

10/10 Exceptional

Unique location on top of the mountain but it’s time for a “face lift” as it is starting to show signs of age.
Magnus, 1-night trip

8/10 Very good

Good for families but showing its age

My kids love staying here because of the many activities available and the cool weather. The staff are also always helpful and pleasant. However, hotel facilities are beginning to show its age. And they have started to charge on using some of the activities. The front desk also seemed understaffed during our visit.
1-night trip

8/10 Very good

They should add robes, and hand towels in the room without making a request.
Jihad, 1-night trip

6/10 Good

No wi fi access in the hotel, or the wi fi is very limited and weak
GHASSAN, 1-night trip

10/10 Exceptional

Ihana, rauhallinen hotelli.

Ihanan rauhallinen hotelli. Hienot aktiviteetit lapsiperheille. Resortin puolella oli paljon lapsia ja nuoria. Huoneet hieman vanhahkoja mutta muuten hienot puitteet. Allasalue todella siisti ja rauhallinen.
Kati, 2-night trip

10/10 Exceptional

Lanjun, 1-night trip

10/10 Exceptional

Abdalah, 1-night trip

2/10 Poor

Very dated
Lukasz, 2-night trip

10/10 Exceptional

Osama, 1-night trip

10/10 Exceptional

The weather is much better over there, especially in the summer
Humam, 1-night trip

10/10 Exceptional

Good service
Surinder, 2-night trip

6/10 Good

Houkseop, 1-night trip

10/10 Exceptional

Thomas, 1-night trip

8/10 Very good

Yahdih, 2-night trip