Asked for a cot upon arrival, was chided for not asking in advance, asked for a main floor room as there are no elevators, chided again, and told there is a 20. Charge as we didn’t request in advance. Ok, fair I guess. Outdoor pool water is so murky I was unable to see my 12 year old grandson when he was swimming under the surface, I let him swim so bad on me. The bathroom is moldy, and the cot had a dirty sheet on it so we didn’t use it. Upon checkout I advised same desk clerk of this, again chided for not dealing with it the previous night. No refund of 20. Fine, our last stay at any Quality Inn. Desk clerk called while we were driving to tell us we would not be charged 20, again I was chided for not doing things in advance. Not a pleasant stop, never again.