2/10 Poor
Nov 11, 2024
Cleaning crew thefts
Cleaning crew decided to clean our room after asking did we want it clean we said no we went down to our car to run to the store and i accidentally left my phone in my room went back and the room door was open and she was in there cleaning. I searched for my phone and had my son ping my phone and it was in the cleaning ladies pocket she said she thought we checked out after we told her we just checked in and didnt need the room cleaned i asked again for my phone as she had it in her pocket still she finally gave it to me but wanted to keep it ad it took her at least 10 minutes of her hiding it in her pocket. Made me feel very uncomfortable and if i could leave my stuff there.
Roshanda
Roshanda, 4-night family trip
Verified Hoteles.com guest review