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999 Royal Suites & Towers

4.0 star property
Art Deco hotel with outdoor pool, near Dongmen Pedestrian Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 999 Royal Suites & Towers

Dining
Outdoor pool
Smart TV
Smart TV
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Marina
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Bar/lounge
  • Coffee shop/cafe
  • In-room childcare
  • Business center
  • Airport shuttle
For families
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Kitchenette
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for New Business suite

Smart TV

New Business suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
  • 69 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Elite Suite, 1 Double Bed

Highlights

Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Suite, 2 Twin Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
  • 69 sq m
  • Sleeps 2
  • 2 Twin Beds

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9.4 out of 10, Exceptional, (122)
The price is $103
$120 total
includes taxes & fees
Dec 1 - Dec 2
Sheraton Shenzhen Nanshan
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About the neighborhood

Map
1003 EAST SHENNAN ROAD, 1003, Shenzhen, Guangdong, 518002

What's nearby

  • Dongmen Pedestrian Street - 3 min drive - 2.2 km
  • The MixC Shopping Mall - 4 min drive - 4.1 km
  • Luohu Commercial City - 4 min drive - 4.4 km
  • Huaqiangbei - 5 min drive - 4.4 km
  • Luohu Port - 5 min drive - 4.7 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 47 min drive
  • Hong Kong International Airport (HKG) - 57 min drive
  • Shenzhen Station - 4 min drive
  • Sungang Railway Station - 6 min drive
  • Hong Kong Lo Wu Station - 7 min drive
  • Huangbeiling Station - 7 min walk
  • Wenjin Station - 13 min walk
  • Hubei Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪红荔村肠粉王 - ‬1 min walk
  • ‪双喜酒楼 - ‬1 min walk
  • ‪星期8量贩式ktv - ‬1 min walk
  • ‪深圳现代产品进出口公司 - ‬2 min walk
  • ‪名典咖啡语茶 - ‬1 min walk

About this property

999 Royal Suites & Towers

999 Royal Suites & Towers features a marina and puts you just a 5-minute drive from Dongmen Pedestrian Street and Huaqiangbei. After getting a workout at the health club, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include an outdoor pool, a poolside bar, and a children's pool. Public transportation is just a short walk: Huangbeiling Station is 7 minutes and Wenjin Station is 13 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 100 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: noon
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Internet

  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting room
  • Conference space (1238 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Marina
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 230 per night

Policies

This property accepts credit cards.

Also known as

Royal Suites Towers
Royal Suites Towers Hotel
Royal Suites Towers Hotel Shenzhen
Royal Suites Towers Shenzhen
Royal Suites Towers
999 Royal Suites & Towers Hotel
999 Royal Suites & Towers Shenzhen
999 Royal Suites & Towers Hotel Shenzhen

Frequently asked questions

Does 999 Royal Suites & Towers offer free cancellation for a full refund?
Yes, 999 Royal Suites & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at 999 Royal Suites & Towers?
Yes, there's an outdoor pool and a children's pool.
Is parking offered on site at 999 Royal Suites & Towers?
Yes, there's free valet parking.
Is airport shuttle service offered by 999 Royal Suites & Towers?
Yes, an airport shuttle is available.
What are the check-in and check-out times at 999 Royal Suites & Towers?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at 999 Royal Suites & Towers and nearby?
Onsite recreation at 999 Royal Suites & Towers includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
Does 999 Royal Suites & Towers have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, cookware, and a coffee maker.
What's the area around 999 Royal Suites & Towers like?
999 Royal Suites & Towers is in Luohu, a short 7-minute walk from Huangbeiling Station.

999 Royal Suites & Towers Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

David, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

My favorite hotel in Shenzhen
Have stayed here multiple times and have never had a problem. Large rooms, clean hotel and friendly staff.
2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Favorite Shenzhen Hotel
Our favorite hotel in Shenzhen. Large rooms, clean and always get good service.
Mark, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Very good hotel but far from food area, malls and offices.
Annalee Jane, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

KA WAI, 2-night romance trip
Verified Hoteles.com guest review

6/10 Good

Nice area near the town
Room is clean, area is near town centre with only 5 minutes to train station to HK, staff is up to standard, overall is good
Verified Expedia guest review

8/10 Very Good

Close to Metro
We visited Shenzhen to go to the various parks and from the hotel we walked to the Metro about 5 minutes. The trains were fast and the system efficient. The staff as far as one or two knew some English, showed us the various locations and which train to catch. The pool and gym is nice, but due to a foot injury, I could not use them but if we go to Shenzhen again I would stay at this hotel. It is also close to a few food take out places which is handy.
Verified Expedia guest review

2/10 Poor

Disappointing hotel, 100% a two star hotel
Staffs are so how attentive but not friendly nor professional, this is my fourth time staying in this hotel and each time is getting more disappointing and discomforting, security is good and location is convenient but that is about all. If the standard is dropped to two stars, everything with this hotel is overpriced and overrated. i was hopeful that this hotel would improve after my last stay but now, I have completely gave up my hope. I will NOT stay in this hotel again. Towels were all hard and uncomfortable, no assurance that these towels can be used on human bodies, water pressure is also weak too.
Verified Expedia guest review

8/10 Very Good

Spacious rooms and friendly service
Nice spacious and comfortable rooms.
Verified Hoteles.com guest review

8/10 Very Good

Location of hotel
The location of hotel is not as convenient as I would expect as it is not in the shopping district. I had to take a taxi to the shopping district and back. Other than that, it was a pleasant stay as the service is rather good.
Verified Expedia guest review

4/10 Fair

The service is very slow. Common area internet only available to guests with a local number. Coffe shop food is terrible.
Verified Expedia guest review

8/10 Very Good

Hotel staff didn't speak much English. Our room was nice, but it was a smoking room, and we had requested a nonsmoking room. Nice kitchenette, but no pots, dishware, or utensils. Those items were available for rent at a fairly high cost.
Verified Expedia guest review

10/10 Exceptional

Verified Hoteles.com guest review

10/10 Exceptional

A definite 4 Star hotel in Shenzhen
My favorite hotel in Shenzhen. Convenient to the area I need to be in. Hotel staff very nice and helpful. Always quickly respond to any room issues. Would definitely recommend. Good price!
Verified Hoteles.com guest review

8/10 Very Good

Good Stay
Did not stay too long as check in late
Verified Hoteles.com guest review

10/10 Exceptional

bad service
tried to call out but the phone wont go thru. complaint to frontdesk to no avail. and the front desk wont help you to find transportation at all. if only the service is better, this hotel would be nice to stay. but with the current service, i wont be returning.
Verified Hoteles.com guest review

8/10 Very Good

Very good hotel in shenzhen
After staying in a fleapit for one night, this was very luxurious and comfortable. I would recommend to anyone going to shenzhen to book this hotel and it has an amazing yum cha restaurant.
Verified Wotif guest review

2/10 Poor

Don't stay
Despite booking a non smoking rooms, it reeked of smoke, carpet was stained, AC didn't work.
Verified Wotif guest review

6/10 Good

Stubborn receptionist
I kept telling the reception I had booked a standard suite but he kept saying its deluxe suite which is about 150ft smaller. It was around 2pm and he said room is still cleaning up so I went back and got the room at 3, then guess what , when I opened the room door, a half naked man was sleeping in his bed waking to see who walked in....so embarrassing luckily nothing happened(plus the suite was still just a deluxe suite) Went back down to the reception and finally gave us the right standard suite. Everything else was fine if you don't mind the poor services. I will go back cus the suites are nice for that kinda price.
Verified Hoteles.com guest review

4/10 Fair

Room stinks
I booked a non smoking room but it smelt terribly in the room. The entire floor smells like cigarettes. The room was old, with no bath tub. This definitely is not a 4.5 star hotel.
Verified Expedia guest review

8/10 Very Good

No more 24 hour check-in service, not worth this price
Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review

8/10 Very Good

Disappointed with discontinuance of 24-hour stay a
We had stayed there a few months ago and the after check-in 24 hours stay was excellent, so we chose the same hotel again this time. However, they DIScontinued their best service. We checked in at 7:30pm at night but on the next day, we’re informed that they had stopped offering 24 hours stay. We had to leave. There are many options at the same price if they don't provide 24-hour stay anymore. What a pity.
Verified Hoteles.com guest review

8/10 Very Good

Pleasant Stay
Only stayed for 1 night, a short getaway. Overall our stay was quite pleasant and nice. Room is spacious (69 sqm). Furniture is a little worn out, but the room is clean in general. Bedding is nice and comfy. Shower is powerful, however our room didn't have a tub (shower only). The gym has mostly what we needed, and it's opened until 11pm. We didn't swim but the pool looks good. There is 24-hours room service (as described on the menu), but when we tried to order something in the middle of the night, the person who picked up the phone who sounded half asleep told us that the stove was not working so they couldn't prepare any food. We had a feeling that he didn't want to get up and prepare food just for 2 customers. Reception told us that breakfast was served until 11am. So we went to the cafe at 10:15am and they were already collecting all the food from the buffet. They told us that they have just decided to change the serving time and the buffet would end at 10:30am. So we didn't have a chance to try out the breakfast. Location of the hotel is the low point. Basically we had to walk out to the main street (about a minute walk from the hotel which is fine), and tried to grab a taxi amongst ten other people who were trying to do the same, with traffic zooming in front of us. Dusty and dangerous. We finally caught a cab in about 10 minutes. Otherwise, the hotel itself is not bad at all.
Verified Hoteles.com guest review

8/10 Very Good

good stay
The Hotel is good, the poeople are nice and friendly.
Verified Hoteles.com guest review