We had a terrible experience with our reservation.
The first room they put us in, room 102, was dirty. The bathroom was dirty, there were mosquitoes and bugs in the ceiling, the room smelled mold, and there were stains on the floor.
Then they switched us to room 204 which had similar issues. Floor was dirty, there was an almond on the floor, and worst of all, Mold in the ceiling.
So we had to be moved again, this time to 204. At this point, the experience was so frustrating and we were exhausted we just stayed in the room. But it was a smaller room, no tub just a stand up shower, no sofa just chairs. Shower had mold in corners and water pressure in shower was terrible.
I asked for the manager in different days of my stay but there was never one available.