We arrived to the hotel and the person provide us with the first room, which had 3 beds (we were just 2 of us). We drop the luggage and notice the the Wifi nor the A/C worked, I contact the person in charge and he said that I had to wait until tomorrow, in which I declined and he decided to move me to another room. It was a bit nicer, the air conditioner did turn on but did not change the temperature and the Wifi didn't work again (Expedia offered as Free-Wifi and Breakfast). Finally I talked again with the person again, and most of the words he said were in Italian and that he couldn't do anything about it until the next day. I decided to have a refund but he said that he could not provided until the next morning, so I decided to talk to the manager and he refused to call her because of the time (around 10pm), I keep pushing until he finally decided to change me the room again. This room was a red room with ugly walls and carpet. The internet was not working, you could get around 0.2 MBS of internet if you were lucky. Finally we decide to stay because of the trouble looking into another place since we did not have WiFi and we were tired. The only good to point out of this hotel was the breakfast and location, but the service and amenities were poor. I would not recommend it nor stay again.