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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Playa del Carmen beachfront aparthotel with 6 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
SWIM UP JUNIOR SUITE | Balcony view
Exterior
Interior
PREMIER LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
Main amenities
  • 476 apartments
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 beach bars
  • 2 poolside bars and 9 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Free airport shuttle
  • Free theme park shuttle
  • Swim-up bar
  • Room service
  • Terrace
Feel at home
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $489
$489 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

PREMIER SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

PREMIER LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

PREMIER LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

BEACH FRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE | Free minibar, desk, laptop workspace, blackout drapes

LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout drapes

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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8.2 out of 10, Very Good, (2270)
The price is $239
$239 total
includes taxes & fees
Dec 11 - Dec 12
Platinum Yucatan Princess Adults Only
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About the neighborhood

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km
  • Maroma Beach - 16 min drive - 12.4 km
  • Puerto Morelos Beach - 17 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.1 miles/30.7 km
  • Free airport shuttle
  • Free theme park shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

El Dorado Royale, Catamarán, Cenote & More Inclusive offers a private beach and puts you near activities like windsurfing. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 2 beach bars are great places to grab a cold drink. 2 poolside bars and a free airport shuttle are other highlights, and apartments offer up nice touches like free minibar items and jetted tubs. Fellow travelers like the helpful staff and restaurant.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Body wraps
  • Body scrubs
  • Aromatherapy
  • Manicures and pedicures
  • Deep-tissue massages
  • Ayurvedic treatments
  • Body treatments

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Dining

  • 6 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Slippers
  • Towels provided
  • Soap
  • Hair dryer
  • Toilet paper
  • Shampoo
  • Bathrobes

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • Mobile key entry
  • Restaurant dining guide
  • ATM/banking services
  • Banquet hall

Things to do

  • Free theme park shuttle
  • Windsurfing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.

Also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is there a pool at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at El Dorado Royale, Catamarán, Cenote & More Inclusive and nearby?
Have fun with nearby activities like horseback riding and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. El Dorado Royale, Catamarán, Cenote & More Inclusive also has 2 poolside bars and 2 beach bars, as well as a private beach and a garden.
Are there restaurants at or near El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 6 onsite restaurants.
Does El Dorado Royale, Catamarán, Cenote & More Inclusive have private spa tubs?
Yes, each apartment has a jetted bathtub.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

ELIAS, 2-night trip
Verified Hoteles.com guest review

6/10 Good

William, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were amazing, very friends hospitable. Great food options
Joseph, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I thoroughly enjoyed my time at El Dorado Royale The staff are welcoming, helpful and kind. The facilities are well kept, consistently maintained and of excellent quality. The resort is big enough that nothing was too busy but small enough that you can walk around with no trouble, or there are shuttles to take you where you want to go, though their timing seems quite random. Each restaurant offered something unique and you won't find yourself bored of the food. I stayed here for 8 nights and ate somewhere different every night. The more inclusive package's beach trip and catamaran ride was incredible and the snorkeling alone made it good value. This also gave us access to another trip to a ranch which we didn't get around to doing. There are activities to do around the resort daily. We did rifle shooting one day. In the evening there is entertainment on which was fun and there's a bar open until late every night. Booking activities through the travel department was easy enough though not cheap. Be prepared to pay if you're interested in the days out but they are good trips. They will pick you up from the hotel for whatever you're doing and drop you off afterwards so it's quite stress free. The only (minor)issue I had during my stay was a small pest problem where the Coatis would get at the plates left outside rooms after room service and make noise and leave a mess. One seemed to be living in a boxoutside our room but not much was done about it after I made the staff aware.
Ifan, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Good for couples
denisa, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A total 5 star resort. I will be back
Salvador, 4-night family trip
Verified Expedia guest review

6/10 Good

The entertainment was bad and boring. They need. New event coordinator ASAP.
Talita, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent the only thing I did not like is that you need little cars to move around the resort since it’s so big and they take 20 mins to pick you up. The food was delicious and the free activities were very fun. Recommend this resort 10/10.
Emmily, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

We had a great stay! Everything was beautiful and very clean. The staff were amazing! Our only wish was that each restaurant was open everyday. Especially the main pool restaurant for lunch.
Ashley, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service was spectacular. Everyone is attentive and go above and beyond for your comfort. The food was delicious!
Aimar Alejandra Rodriguez, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is such a beautiful place! We enjoyed our stay very much. Please don’t leave dishes outside of your room for the coatimundis. They will break dishes and make a lot of noise. Super fun to watch though. Call or stop by the front desk if you need a ride scheduled for dinner or other plans. We will definitely come back!
Randy Joe, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Property was beautiful! Well maintained, if the staff had better check in and out procedures it would have been perfect
Baylea Ann, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

We had a great time. The food was excellent and the staff was very kind. Very fun and entertaining atmosphere. We only had one issue in which our fire alarm was chirping every minute for 3 days and nights. We tried contacting the front desk, personal concierge, and other staff several times and never got the issue resolved or even looked into. Besides that, it was a beautiful vacation
Morgan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay, friendly staff, clean room, not crowded. Easy to reserve dining option
Veronica, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Una increíble experiencia
David, 3-night trip
Verified Expedia guest review

2/10 Poor

Barely any vegetarian options. There are supposed to be shuttles every 20 minutes but they sometimes don't come for over 40 minutes. Shuttle drivers see you walking and avoid you when you try to flag them down. Room service doesn't have half the things available at all times upon calling, and delivery is always said to be 45 mins but took longer than 90 mins each time. I stayed for 5 nights total and I wish I didn't waste my money there. Never again. Worst customer service overall from the reception, to the shuttle drivers, to the room service/housekeeping phone operators, including bartenders and restaurant waiters. I cannot say a single nice thing about this resort from a 5 day stay. Room was dirty, not cleaned well the next day. Concierge made incorrect reservations multiple times during the stay and the restaurant was not accommodating at all. Lomas travel promises shuttle service back and forth from the airport but they are very difficult to work with. I had to pay for my own taxi even though they overbooked the shuttle. Worst experience ever. Makes me not want to travel to Mexico again due to this terrible experience.
Gunjan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Crystal, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Very friendly, accomodating, clean, room AC works beautifully, fiesta Mexicana on tuesday is a good time, the "extra" offer personal are not overly pushy, the food is good, smaller portions of food allow for sampling different dishes, alcoholic are good and plentiful, late night cravings no worries 24 hr room service, they offer over a dozen pools, I got a massage with Felipe (i love deep massages and he delivered) overall a very nice place to relax, eat, drink.
Carmen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything about the stay was amazing from airport transportation to actually staying at the resort, food options were good and it was cool they offered free excursions
Javier, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wilberto, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was super friendly and helpfull
Jeremy ross, 9-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were incredibly welcoming and helpful throughout our stay. The room was cozy and clean. The restaurant choices and amenities were excellent. Overall, we had a great experience!
Herta, 3-night romance trip
Verified Expedia guest review

6/10 Good

Slipped 2 times with no regard nor attention to incidents more worried of me signing a waiver that they were not liable. Also outside animals woke us up several nights due to dishes not picked up by staff from other members room service dishes therefore animals while eating leftovers broke dishes.
Adriana, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing time, nothing but friendly vibes and great service. Definitely will come back.
Aaron, 4-night romance trip
Verified Expedia guest review