Unwind at Black Swan Lakeside Boutique Hotel, a luxury eco-certified lodge in Kawaha Point. Enjoy the marina views from the terrace or bask in ocean views while savoring breakfast at the on-site restaurant. With 2 spa tubs and an outdoor pool with sun loungers, this retreat offers relaxation and rejuvenation.
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
What's nearby
Rainbow Springs Kiwi Wildlife Park - 3 min drive
Skyline Rotorua - 3 min drive
Mitai Maori Village - 4 min drive
Eat Street - 6 min drive
Polynesian Spa - 7 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 21 min drive
Tauranga (TRG) - 63 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 4 min drive
Wendy’S - 3 min drive
Gold Star Bakery - 5 min drive
Burgerfuel - 3 min drive
Kfc - 3 min drive
About this property
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities like parasailing, water skiing, and kayaking. The 2 hot tubs and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner and offers ocean views. A marina, a snack bar/deli, and a terrace are other highlights at this luxurious lodge. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
9 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges NZD 2.5 for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:00 AM–10 AM
Restaurant
Private dining
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Pool gate
Fence around the pool
What to do
Helicopter/airplane tours
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Ziplining nearby
Hot springs nearby
Working away
Conference space (215 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Electric bike charging stations
Bike storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
An outdoor pool
Bicycle parking
Marina
2 hot tubs
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
Water dispenser
Reusable cups only
Banquet hall
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Thin carpet in public areas
High pile carpet in room
Room amenities
Be entertained
DVD player
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Free stocked minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Select Comfort mattress
Rollaway/extra bed (surcharge)
What to enjoy
Fireplace
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Special features
Dining
Black Swan - Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)
Credit card charges are subject to an extra charge of NZD 2.5
Children & extra beds
Rollaway beds are available for NZD 80.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua
Frequently asked questions
Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?
Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Black Swan Lakeside Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Black Swan Lakeside Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Black Swan Lakeside Boutique Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Black Swan Lakeside Boutique Hotel?
Yes, an airport shuttle is available. The charge is NZD 100 per vehicle one-way.
What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?
Check-in start time: 3 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Black Swan Lakeside Boutique Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a picnic area. Black Swan Lakeside Boutique Hotel also has a garden.
Are there restaurants at or near Black Swan Lakeside Boutique Hotel?
Yes, Black Swan offers ocean views.
Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Have a question?
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Black Swan Lakeside Boutique Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
May 27, 2024
Great place to stay and the breakfast was amazing!
Johnny
Johnny, 1-night trip
10/10 Exceptional
Sep 13, 2024
Perfect Stay
Janet
Janet, 3-night trip
10/10 Exceptional
Sep 4, 2024
Great place to chill and rewind. Staff went out of there way to help. Very peaceful and tranquil location
Neil
Neil, 1-night trip
10/10 Exceptional
Sep 12, 2024
Very good place to stay. The hotel manager, Bruce, is a kind and gentle person. I'll choose the hotel next time. Much appreciate!!!
ZITAI
ZITAI, 3-night trip
10/10 Exceptional
Sep 4, 2023
Beautiful lakeside property with a lovely restaurant and exceptional staff!
Bridget
Bridget, 1-night trip
10/10 Exceptional
Jun 17, 2024
The staff was very helpful and friendly! Bruce took very good care of us. The amenities in the room were very nice!
Troy
Troy, 2-night trip
8/10 Very good
Sep 24, 2023
Modern charming boutique hotel
Eliezer
Eliezer, 1-night trip
10/10 Exceptional
Sep 14, 2024
Unique property
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Feb 24, 2023
Beautiful setting and top notch staff - the house manager in particular was great.
Ann
Ann, 1-night trip
10/10 Exceptional
Apr 18, 2024
Would stay there again
It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for!
Trisha
Trisha, 3-night trip
10/10 Exceptional
Apr 1, 2024
Beautiful unique hotel in a magical location
Wonderful staff and service. Views of the lake are incredible. The landscape/grounds are spectacular.
Only wish it had been a bit warmer so we could have used the pool.
Barbara
Barbara, 2-night trip
10/10 Exceptional
Nov 6, 2023
Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Tim
Tim, 1-night trip
10/10 Exceptional
Feb 23, 2023
Excellent well located facility with friendly staff
gordon
gordon, 2-night trip
10/10 Exceptional
Aug 17, 2023
Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
MEREDITH
MEREDITH, 2-night trip
10/10 Exceptional
Feb 11, 2024
The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional!
We would definitely stay again and highly recommend.
Susan
Susan, 1-night trip
10/10 Exceptional
Oct 17, 2023
Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Wolfgang
Wolfgang, 1-night trip
10/10 Exceptional
Nov 1, 2023
Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
Mark
Mark, 2-night trip
10/10 Exceptional
Sep 11, 2023
The service was great!!!
Lubo
Lubo, 3-night trip
6/10 Good
May 24, 2024
Pleasant room. Don’t recommend dining in the restaurant.
Jeff
Jeff, 3-night trip
10/10 Exceptional
May 1, 2024
Staff were amazing. Very helpful and went above and beyond. Property could use a little TLC - definitely a bit of faded elegance. Room 2 is the one to have! Breakfast daily was delicious.
Lisa
Lisa, 5-night trip
10/10 Exceptional
Jun 28, 2023
Delightful! The
What a fabulous hotel!! The staff were truly welcoming. The rooms beautifully appointed. Breakfast was delicious. Loved our stay - and will certainly be back. Just delightful.
Simon
Simon, 2-night trip
8/10 Very good
Dec 9, 2023
The property was well appointed and clean. The gardens and settings were lovely. Food was good, but not excellent. Limited options available for drinks.
Valerie
Valerie, 1-night trip
10/10 Exceptional
Dec 22, 2023
The property feels like a private home when you’re in the garden. We watched the sunset and played around in the garden and felt like we had the whole place to ourselves. It has a guest lounge with games and it feels like you could just hang out there for a week and enjoy yourself. We only had 2 nights but made ourselves right at home thanks to the hospitality of Rowena and her associate. Definitely stay at Black Swan!
Alex
Alex, 2-night trip
10/10 Exceptional
Mar 10, 2024
Amazing Hotel
The highlight of our stay in Rotorua was the Black Swan. Clean, luxurious, beautiful location. Friendly staff.
We sat on the balcony of our room and watched the steam from the geysers across the lake fill the quiet morning air with steam. A magical moment.
The gardens are perfect and the setting is very peaceful and serene.
A special mention goes to Jason, the day manager. He is friendly and went above and beyond to make our stay perfect.
James
James, 3-night trip
10/10 Exceptional
Jul 6, 2022
Very elegant and comfortable hotel. It’s too bad it was winter. Beautiful gardens. Lots of places to sit and enjoy the view. Fireplace in the room for the chilly evening. Great breakfast overlooking the lake