In the heart of Carmen, Urban Green Hotel & Suites offers an upscale retreat. Enjoy a full breakfast, unwind at the steam room or gym, and indulge in rejuvenating spa treatments like a body scrub or deep-tissue massage. With free WiFi and multilingual staff on hand to assist with tour tickets or other needs.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Spa
Non-smoking
24/7 front desk
Gym
Air conditioning
Main amenities (12)
Daily housekeeping
Fitness center
Steam room
Spa services
24-hour front desk
Air conditioning
Communal living room
Front-desk safe
Vending machine
Laundry service
Multilingual staff
Concierge services
Feel at home (6)
Television
Daily housekeeping
Elevator
Minibar
Dry cleaning/laundry service
Free self parking
The current price is $81
$81
$91 total
includes taxes & fees
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room, Ensuite
Family Room, Ensuite
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
60 sq m
Sleeps 4
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Standard Double Room, Ensuite - No Window
Avenida Primera, Calles 1 y 3, San José, San José, 10101
What's nearby
Morazan Park - 3 min walk - 0.3 km
National Theater - 4 min walk - 0.4 km
Central Park - 4 min walk - 0.4 km
National Museum of Costa Rica - 10 min walk - 0.9 km
Sabana Park - 3 min drive - 2.6 km
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 21 min drive
Juan Santamaria Intl. Airport (SJO) - 28 min drive
San Jose Procuradiria Museum Station - 12 min walk
San Jose Atlantic Station - 15 min walk
San Jose Pacific Station - 15 min walk
Restaurants
Starbucks - 3 min walk
El Fogoncito - 2 min walk
Alma de Café - 3 min walk
Cultura5 - 2 min walk
Café La Mancha - 1 min walk
About this property
Urban Green Hotel & Suites
When you stay at Urban Green Hotel & Suites, you'll be within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can indulge in deep-tissue massages or body scrubs. Other features include a fitness center and a steam room. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, French, Spanish
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Communal living room
Fitness center
Spa services
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Frequently asked questions
Does Urban Green Hotel & Suites offer free cancellation for a full refund?
Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Green Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Urban Green Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Green Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at Urban Green Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are both nearby.
What is there to do at Urban Green Hotel & Suites and nearby?
Urban Green Hotel & Suites has a steam room and spa services.
What's the area around Urban Green Hotel & Suites like?
Urban Green Hotel & Suites is in Carmen, a short 2-minute walk from Plaza de la Cultura and 3 minutes' walk from Morazan Park. Travelers say the area is very central and good for sightseeing.
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Urban Green Hotel & Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
Mar 21, 2025
Happy city stay
Very well located hotel downtown. Huge rooms and comfortable beds. Nicely designed suite. Low ceilings i know but husband is 6ft and not bothered. Extremely friendly helpful staff and generous breakfast included
Bridie
Bridie, 2-night trip
10/10 Exceptional
Feb 19, 2025
Satisfied
Good stance, good ambience.
Roberto
Roberto, 1-night trip
6/10 Good
Feb 20, 2025
It's a nice hotel and I liked my suite, the staff are great and the breakfast was good. But the room wasn't cleaned properly and I had allergy problems all night, so didn't sleep well, and the next day was a long travel day.
Verified traveler
1-night trip
6/10 Good
Mar 2, 2025
Ok.
Comfortable bed. Nice view. Great staff. Old, dated, low ceilings, soggy eggs. Not “green” at all.
Stephanie
Stephanie, 1-night trip
8/10 Very good
Mar 5, 2025
Breakfast was the worst, with very few choices-and the few choices were the same for 5 days. Breakfast is such an important meal, they must do better!
Joe
Joe, 4-night trip
10/10 Exceptional
Dec 27, 2024
Every thing was great.
Abdullah
Abdullah, 10-night trip
10/10 Exceptional
Dec 26, 2024
Nice location.
Excellent staff.
V nice breakfast for the price :)
Room caught a lot of outside noise… a little foam rubber around the windows would b v helpful ( and cost almost nothing ;)
Samuel
Samuel, 1-night trip
10/10 Exceptional
Dec 20, 2024
Nicee
Achmad
Achmad, 2-night trip
8/10 Very good
Nov 26, 2024
Big rooms and walkable to many things
Yeison
Yeison, 1-night trip
8/10 Very good
Dec 5, 2024
Heart of old San Jose. Great for walking. large and spacious. Breakfast was good.
Bill
Bill, 2-night trip
10/10 Exceptional
Nov 7, 2024
It’s a fantastic 2 star hotel it’s quiet and safe just obviously under funded
Robert E
Robert E, 6-night trip
8/10 Very good
Nov 30, 2024
The rooms were huge—much bigger than shown in the photos. Our suite was two levels with 1.5 bathrooms. The casino nightclub was noisy. The location is very convenient for walking to museums. The street was hectic but we felt safe walking around. The woman serving breakfasts was lovely.
Darcie
Darcie, 2-night trip
10/10 Exceptional
Sep 30, 2024
Front desk staff very friendly. Room are very spacious and cleaned. Bathroom very big, clean, great water pressure. Breakfast was very good, typical Costa Rica breakfast. Restaurant staff very friendly. This is my favorite hotel. I’ll be back every time I go to Costa Rica.
Bayardo
Bayardo, 4-night trip
8/10 Very good
Dec 25, 2024
The customer service was exceptional. Every employee was very friendly and helpful. The facilities are a little odd and you almost feel like you’re in a hostel. No chair to sit on in your room for example. No coffee in your room. I take care of my hair bag up stairs. Overall, I would go there again. Just don’t expect a five star experience.
Russell
Russell, 1-night trip
10/10 Exceptional
Jun 9, 2024
The staff was very helpful, they gave us a map of all the museums that were in walking distance. The breakfast was wonderful and the beds were very comfortable.
Kari
Kari, 1-night trip
10/10 Exceptional
Aug 23, 2024
Easy access in the city center to can be busy and chaotic at times. Limited parking but interior of the hotel is nice.
Jose
Jose, 1-night trip
8/10 Very good
Dec 5, 2024
Fairly clean but wake up call was requested and unfortunately didn't happen. Other than that the hotel was not bad.
Ryan
Ryan, 1-night trip
8/10 Very good
Aug 22, 2024
Overall very nice! The complementary breakfast is yummy. The parking space is too tight though.
Eunmi
Eunmi, 1-night trip
8/10 Very good
Jun 3, 2024
Centrally located in San José. Clean modern hotel. Excellent staff and breakfast.
John
John, 1-night trip
10/10 Exceptional
Apr 2, 2024
Great stay and good location. Highly recommend.
Timothy
Timothy, 2-night trip
8/10 Very good
Aug 14, 2024
It was pleasant
Robert
Robert, 6-night trip
10/10 Exceptional
Jul 15, 2024
It was convenient and friendly.
William
William, 3-night trip
10/10 Exceptional
Mar 16, 2024
Nice to us, even served breakfast when we arrived at closing time
Linda
Linda, 1-night trip
8/10 Very good
Feb 27, 2024
Great breakfast
Joanne
Joanne, 1-night trip
10/10 Exceptional
Jun 30, 2024
A great choice if you want to discover San Jose. We felt safe and enjoyed the multiple options for dining and coffee in the central area of the city. Staff at reception were very nice and helpful. Breakfast is very good.