Staff are great and check in was a breeze, the room pretty clean, however this is by far the crappiest room we have stayed in on our three year 17 country journey, downtown Siem Reap Cambodia had better rooms. The first thing i notice as i walk in the room is the curtain hanging. The hotel sits next to a restaurant and throughout the night i hear people talking, machinery running, and equipment being cleaned, i couldn't very a good picture of them. I wake in the morning to start my day and find there is no water, it had been shut off but was back on about 10 minutes later and no one knew why. I would not stay here but go down the street and spend a few dollars more, you've been warned and we'll regret your stay. FYI I give feedback all the time and try to be positive and truthful, exactly what I've done here