The reception was excellent and very helpful, and there are many things very good - nice linens and pillows (bed was a bit firm for my taste, but not bad at all), very clean, good breakfast, great location. However, we had a weird room. I didn’t realize I was booking a suite. It has stairs inside the room between where the bath and bedroom is (which is in the pictures), but it also has a toilet room that is very awkward to use as you have to sit under a sink! That was not in the pictures. I think their regular rooms are better. Also - we were there on the weekend and there are 2 very loud bars next door. Bring earplugs (I always have some so it wasn’t a problem for me).