A boutique hotel it is not, however Hotel del Lago has other bonuses. Namely price and location to the designer outlets. The staff are actually really lovely when you get to know them a little, although you'll have to make an effort to speak in Italian as english is limited. I am a woman who often stays there alone, when I go on my shopping jaunts. I have done for over 6 years. I can't praise it enough. I always feel safe and secure. The Taverna del Lago up the road is also a hidden gem. Full of locals with authentic Tuscan fare. What you save in money you can always spend at Space, the Prada outlet! Kindly note: it is a few hours drive from Pisa airport, way south of Florence, but once you get the hang of where you're going (head for Roma and turn off at Incisa), you'll be fine.