Nestled near Surin Beach, Twinpalms Phuket offers a tranquil retreat. Unwind at Palm Spa with a facial or body treatment, then enjoy Thai cuisine at one of the three on-site restaurants. With an outdoor pool and sun loungers, this luxury boutique resort is perfect for relaxation.
When you stay at Twinpalms Surin Phuket Resort, you'll be within a 15-minute walk of Surin Beach and Bang Tao Beach. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Oriental Spoon, one of 3 restaurants, serves Thai cuisine and is open for breakfast. There's an outdoor pool and a beach bar, and in-room conveniences at this luxurious resort include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, Thai
At a glance
Hotel size
97 units
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Free beach shuttle
Beach nearby
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (2131 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Pool loungers
Facilities
11 buildings/towers
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
Full-service spa
Steam room
Reception hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Palm Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Dining
Oriental Spoon - This restaurant specializes in Thai cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Wagyu Steakhouse - Onsite steakhouse. Reservations are required. Open daily.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 765 for adults and THB 385 for children
Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way, maximum occupancy 2)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale
Frequently asked questions
Is there a pool at Twinpalms Surin Phuket Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Twinpalms Surin Phuket Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Twinpalms Surin Phuket Resort?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Twinpalms Surin Phuket Resort?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Twinpalms Surin Phuket Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Twinpalms Surin Phuket Resort and nearby?
Twinpalms Surin Phuket Resort has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Twinpalms Surin Phuket Resort?
Yes, there are 3 onsite restaurants, featuring Thai cuisine, pool views, and poolside dining.
What's the area around Twinpalms Surin Phuket Resort like?
Twinpalms Surin Phuket Resort is a short 3-minute walk from Surin Beach and 15 minutes' walk from Bang Tao Beach.
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Twinpalms Surin Phuket Resort Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 3, 2024
Great resort
Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.
Tobias
Tobias, 9-night trip
10/10 Exceptional
Nov 17, 2024
Birthday solo trip
I stayed here for my birthday and it was amazing. The staff here were very friendly and helpful. I really enjoyed my stay there.
Sherie
Sherie, 4-night trip
10/10 Exceptional
Oct 29, 2024
Excellent service, great food and a beautiful hotel. Really enjoyed staying here. Thank you
Jarrad
Jarrad, 4-night trip
10/10 Exceptional
Oct 2, 2024
Great property, great people
Mandeep
Mandeep, 5-night trip
10/10 Exceptional
Jun 30, 2024
Prefect resort
Fahad
Fahad, 2-night trip
10/10 Exceptional
Aug 10, 2024
amazing experience!
Jiwon
Jiwon, 2-night trip
10/10 Exceptional
Jul 22, 2024
Fantastic
Perfect Stay.
Loved the catch beachclub.
But the most we liked pisit. He madenour Stay memorable.
Tina
Tina, 3-night trip
10/10 Exceptional
Nov 15, 2023
One of the best hotel we have stayed at the service and facilities were excellent
Mark
Mark, 3-night trip
10/10 Exceptional
Nov 3, 2022
Really good location and very good hotel witj good service and amenities.
Judy
10/10 Exceptional
Feb 19, 2024
amazing hotel and beautiful property with a lot of dining options. All amazing. Highly recommended!
Michael
Michael, 4-night trip
10/10 Exceptional
May 14, 2024
Perfect
George
George, 11-night trip
10/10 Exceptional
Apr 19, 2024
Great
Leslie
Leslie, 1-night trip
10/10 Exceptional
Aug 29, 2022
One of the best resorts I’ve stayed at. Service was excellent, and the resort was excellent
Kurt
Kurt, 12-night trip
10/10 Exceptional
Aug 3, 2023
Great staff and service
Rina
Rina, 3-night trip
10/10 Exceptional
Dec 19, 2023
Great stay.
Great stay. Lovely pool. Great breads at breakfast. Close to the sea. Quiet. Beautiful room. Really nice.
Robert
Robert, 4-night trip
10/10 Exceptional
Jul 16, 2023
We only stayed one night, and wish we would’ve stayed longer. The staff was so nice, the hotel and room were beautiful. The breakfast was really good too. I highly recommend if you’re in Phuket.
Erica
Erica, 1-night trip
8/10 Very good
Dec 6, 2023
The property is very high quality.
Mohammad
Mohammad, 3-night trip
10/10 Exceptional
Sep 27, 2023
Great service!
William
William, 2-night trip
10/10 Exceptional
Jul 14, 2023
A beautiful place to stay, exceeding our expectations. Staff were extremely helpful and kind, we felt very looked after. Short walk to a beautiful beach, and the pool at the hotel is wonderful. Felt safe in the area with lots of options for amazing food. Couldn’t recommend more!
Miranda
Miranda, 12-night trip
10/10 Exceptional
Oct 21, 2023
A beautiful hotel with a great pool and other facilities (gym and spa). Breakfast was great with lots of options. The free shuttle bus to the beach clubs was also brilliant. Great service and really friendly staff. I’d definitely recommend.
Deborah
Deborah, 5-night trip
8/10 Very good
Apr 5, 2024
Great hotel
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Brigitte
Brigitte, 3-night trip
10/10 Exceptional
Aug 16, 2023
We loved everything about this property! 5 stars all around. Definitely will be back
jace
jace, 3-night trip
2/10 Poor
Oct 12, 2024
They made us pay for dental kit, provided in the restroom, with no tag price on it.The price should be obvious so you’re not surprised at the check out. They showed us a book with the prices for the minibar staff. We asked the front desk to talk to the manager about the shaving kit and dental but the front desk said he is not available and this is our policy. It wasn’t for the total amount that we had to pay but it looks ridiculous for a 5 star resort to charge guests for this elementary things. Staff weren’t friendly at all. They barely could say hi or smile.The internet connection was not good at all. The resort was modern style and the rooms were really nice. Cleaning service was great!
ROXHENSA
ROXHENSA, 4-night trip
10/10 Exceptional
Apr 19, 2023
Excellent and rich breakfast and surprisingly great food by the pool . Beautiful pool for swimming. Large, impressive and spacious rooms.