Awful experience!!! Upon arrival there were several human hair balls left on the floor. The mini fridge was not working.(hot and wouldn’t close properly. The reading light above the bed was broken and dangling off. The worst part was pulling out the sofa trundle bed for my children to sleep on, and finding hair, debris, and urine stains. We could not call in to notify the front desk because the phone too was broken!!! After making a trip down to management, they reassigned us a new room. The new room had a dirty, smelly fridge, tub diverter broken off, and a clogged toilet. They sent a plunger and I could not for the life of me unclog the toilet. Finally management came up and unclogged it. We were offered a free item from their convenience stand instead of a refund. Additionally, the pool was tiny, no hot tub, and no towels stocked the entire duration of our stay. We would not recommend staying here, especially with children.