Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Cancun Convention Center - 10 min walk
Gaviota Azul Beach - 12 min walk
Forum Beach - 12 min walk
Chac Mool Beach - 17 min walk
Tortuga Beach - 3 min drive
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
Riu - 3 min walk
Starbucks - 5 min walk
Turquesa Restaurant - 3 min walk
Kawachi Specialty Restaurant - 3 min walk
Hotel Miramar - 3 min walk
About this property
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
At Hotel Riu Palace Las Americas - Adults Only- All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Don Roberto, one of 7 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar, and a health club. The pool and helpful staff get great marks from fellow travelers.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Languages
English, German, Spanish
At a glance
Hotel size
372 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
7 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Beach volleyball
Kayaking
Sailing
Personal watercraft (motorized)
Snorkeling
Shopping
Bicycle rentals nearby
Golf lessons nearby
Scuba diving nearby
Working away
Meeting room
Computer station
Conference space (2099 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Television in common areas
Piano
Health club
Adjacent to a golf course
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Partially open bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul
Frequently asked questions
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are both nearby.
What is there to do at Hotel Riu Palace Las Americas - Adults Only- All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Las Americas - Adults Only- All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 7 onsite restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Las Americas - Adults Only- All Inclusive like?
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 14, 2024
Happy Traveler
This place is awesome. I highly recommended, best hotel I ever stayed at!
Swim up bar all you can drink. The service is fast , if you haven’t done a Rui resort your missing out!
Timothy A
Timothy A, 9-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 9, 2024
First time at a RIU hotel, but definitely won’t be our last. Loved how all employees we happy and helpful, appears they love working there. Can’t wait to come back
GARY
GARY, 7-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 29, 2024
Hassan
Hassan, 4-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 21, 2024
No pudieron ayudarme con un problema de drenaje del inodoro.
Yo mismo lo resolvi
Lo reporte anteriormente en 6 ocaciones
ROBERTO
ROBERTO, 6-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 16, 2024
Efren
Efren, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 1, 2024
Still a beautiful lady
There were a few nicks here and here that suggest that the property is ready for a face-lift, however, she is still a Beautyful lady, worth of another visit. Not one of those "me-too" properties.
cos
cos, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 30, 2024
LUIZ C
LUIZ C, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 19, 2024
The food was amazing , and I am not a foodie . The pools were great . I was happy to see bottled beer also
Gary
Gary, 4-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 7, 2024
Alexander
Alexander, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 21, 2024
Lourdes
Lourdes, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 20, 2024
Excellent hotel great place to stay for vacation or any occasion to enjoy cancun. Highly recommend defensively will be coming back. 10/10
Ezequiel
Ezequiel, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Ríu las palace americas was a great resort overall. The property overlooks an infinity pool that overlooks the beach. The beach water is the same color as the pool and the sand is soft. It was absolutely a magical beach spot. The staff at Riu are always friendly and ready to answer any questions best service. They made our stay special because they were available 24/7. The room we stayed in was cleaned thoroughly and our maid Carolina went the extra mile to ensure we had plenty of towels, and amenities such as robes and toiletries. Our room overlooked the extraordinary beach and pool view so every morning we took our coffee with that amazing view. Now the only negative aspect is the food quality. I would not have super high expectations but that is typical of any all inclusive resort, however they had fresh coffee 24/7 and fantastic selection of fresh fruit. The buffet was overwhelming with options but ultimately if you stick with the basics food groups you should be fine. I would not be too adventurous with the food options. I also appreciated that there was always fresh water bottles available. Also, a cool thing is at the beach you can order drinks although the drinks are too sweet for my taste but it was a nice touch. Overall, I’m extremely happy with my choice the hotel is close to the mall and restaurants if you Uber outside. Extremely safe. It is cleaned daily and frequently. Definitely I am coming back again and staying at this riu next year.
SOLANGE
SOLANGE, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Love everything about this resort! The best one I have ever been at. I love how convenient everything is located. I am older and love how you can go from two of the pools right to the beach and is close. The beach there is calm and easy to get into and out of. Was a clean beach also. The services there were very helpful and eager to help you. So So nice Will be back to this one.
Rebecca Sue
Rebecca Sue, 5-night family trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
Upon check in, no complimentary drink offered as advertised. Front desk personal rude and use language barrier as reasons not to help. My wife and several other guest we spoke to got food poisoning and the hotel personal did not care. After the illness was reported to Alex, the night manager, he said he would check the food and contact us about compensation. Not sure how you check what was on the buffet in the afternoon versus the evening when the illness was reported. The night manager, Alex could care less about the guests. When we asked to talk with him most employees said they didn’t know who you were talking about until after you became more persistent. We were told he wouldn’t be in until 11:00 pm when we questioned why he never got back to us, The following morning we were told he was off that day. When we questioned it again the desk clerk just smiled and shrugged as if he didn’t understand.
Notice paint peeling on building and some areas in need of repair. The elevators are small and only fit about six people tightly packed and one was not working for 3 of our 4 days. Some hotel employees such as the dining staff were very nice and helpful but their management teams definitely need work.
Frank
Frank, 3-night romance trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Anastasia
Anastasia, 8-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Expedia did wrong. Specifically an Oscar Brown, if thats his real name!
Vanessa
Vanessa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
francisco
francisco, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Errol
Errol, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Beautiful property
Eloisa
Eloisa, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 17, 2024
Very clean and friendly
Tera Jacqueline
Tera Jacqueline, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Excelente service
Ricardo Sierra
Ricardo Sierra, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Great beach and great staff
steven john
steven john, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Love that i didn't have to reserve in restaurants
Isidoro
Isidoro, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Beautiful property great staff, great food great experience
Katrina
Katrina, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Staff were very friendly and the resort was clean and well maintained.