Palazzo Turchini offers a warm welcome near Via Toledo. Relax on the scenic terrace, indulge in a massage at the spa, and enjoy high-speed WiFi. With perks like bike rentals and multilingual staff, this upscale hotel has left previous guests impressed with its helpful service.
Palazzo Turchini offers a great location, putting you within just a 10-minute walk of Via Toledo and Molo Beverello Port. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Municipio Station is 3 minutes and Toledo Station is 5 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
27 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 131 ft (EUR 25 per day)
Transfers
Train station shuttle available 24 hours*
Offsite
Shopping center shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Scooter/moped rentals nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Romance packages
Facilities
Built in 2004
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Shopping center shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 25 per day (131 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palazzo Turchini Hotel
Palazzo Turchini Hotel Naples
Palazzo Turchini Naples
Palazzo Turchini
Palazzo Turchini Hotel
Palazzo Turchini Naples
Palazzo Turchini Hotel Naples
Frequently asked questions
Does Palazzo Turchini offer free cancellation for a full refund?
Yes, Palazzo Turchini does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Turchini?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Palazzo Turchini?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
What's the area around Palazzo Turchini like?
Palazzo Turchini is in Naples City Centre, a short 3-minute walk from Municipio Station and 5 minutes' walk from Via Toledo.
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Palazzo Turchini Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 9, 2024
Good location, clean and decent breakfast.
Manuela
Manuela, 3-night trip
8/10 Very good
Aug 5, 2024
Great location
Liam
Liam, 1-night trip
10/10 Exceptional
May 27, 2024
Excellent location and great service from the staff.
Nishit
Nishit, 1-night trip
8/10 Very good
Sep 4, 2024
great staff
andrew
andrew, 2-night trip
8/10 Very good
Oct 6, 2024
The location is great but we stayed just one night because the next day we took off to Sorrento but this hotel is close and walking distance to great attractions. Mario de Manager was very helpful,great attitude.
Victoria
Victoria, 1-night trip
8/10 Very good
Jul 29, 2024
Very kind and friendly. Great location.
Sung Ho
Sung Ho, 8-night trip
10/10 Exceptional
Jul 13, 2024
Wonderful 3 night stay before sailing trip. Front desk folks were very helpful with walking and restaurant info. Breakfast staff and food also very good. Room was always clean and made up. Bed comfortable. Great location for city exploration.
Verified traveler
3-night trip
10/10 Exceptional
Oct 25, 2022
Great stay!
Great hotel. Staff was very welcoming and accommodating. Room was incredible.
Chris
Chris, 2-night trip
2/10 Poor
Sep 27, 2024
Skip this place. It is way too noisy at night. The elevator motor was shaking the walls all night. You couldn’t pay me enough to do that again. Messed up a whole day from no sleep.
jack
jack, 2-night trip
10/10 Exceptional
Jan 5, 2024
The hotel was beautiful and clean. Staff was nice. However, there were no outlets for American plugs.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Jul 7, 2023
Great hotel, superb location
Friendly, English-speaking staff, wonderful breakfast service, nice accommodations, great value, and best of all, location! Centrally located for easy walking to restaurants, Old Town, maritime center, and shopping. Highly recommend.
Sandra
Sandra, 3-night trip
8/10 Very good
Sep 3, 2023
The staff is extremely kind and helpful. Very good breakfast, which my daughter and I thoroughly enjoyed each morning. The morning staff were very kind and a great way to start the day.
todd
todd, 2-night trip
10/10 Exceptional
May 11, 2024
convenient location. very clean. nice amenities. only awareness is that they are remodeling currently....jackhammers began at 7:45 am and continued throughout the morning
Lawrence
Lawrence, 1-night trip
10/10 Exceptional
Aug 8, 2023
The staff were very helpful for anything we needed. We stayed here as an anchor point for visiting Capri and Positano. It was a 5 minute walk to the ferry for both of these stops. Breakfast was included with a nice variety and delicious.
Vincent
Vincent, 2-night trip
10/10 Exceptional
Sep 13, 2023
The hotel was fabulous and the location amazing.the streets of Naples are so dirty/only negative!!
Brenda A
Brenda A, 2-night trip
10/10 Exceptional
Nov 26, 2022
Thank you for the hospitality.
wee shyong
wee shyong, 5-night trip
10/10 Exceptional
Jun 5, 2023
We were taking the morning ferry to Amalfi and the location of this hotel to the ferry port was very convenient and close. We walked there in 10 minutes. The breakfast on the rooftop patio was the perfect start to the day!
Anthony
Anthony, 1-night trip
4/10 Fair
Jun 15, 2024
Breakfast area
There were no elevator to reach our room in the first floor. So we have to carry our heavy suitcases. The room is a bit noisy because it faces the street. The balcony with a view shown in the breakfast area photos is misleading because it does not have that view. The safety box uses a key… which you must not lose…
Mariana
Mariana, 2-night trip
8/10 Very good
Aug 15, 2023
Nice and helpful staff, great breakfast and prime area. Room and floored smelled like smoke for most of the stay despite no smoking signs and guests were loud until about 3am which made it difficult to sleep. I suggest having a security guard/ staff member supervising over night.
Laura
Laura, 2-night trip
2/10 Poor
Sep 15, 2024
We booked this hotel based on pictures and reviews online. The room was on the first floor facing the main street. Not only was it old, dirty and the shower drain was clogged (they had to come unclog the drain) but also it was extremely loud. There was noises coming from the street from honking cars, people talking and waking by and loud music coming from the cars driving by. I could hear cars honking until 2AM!!! I would give this hotel zero if I could! The hotel staff were extremely nice but just sucks that we had such a terrible room which was very different from pictures online. They were sold out or else we did ask them to move our room but I’m sure it wouldn’t have helped with the dated room!
Houshmand
Houshmand, 1-night trip
2/10 Poor
Sep 28, 2024
Do not book this property. The area isn’t great, and the AC doesn’t work. This is supposed to be a 4 star property taking over $200/night, and they are lying about the AC not working. We booked 3 rooms as a group, and they gave each of us a different excuse as to why the AC wasn’t working. Reasons ranged from city hall cutting their power (clearly a lie since everything else was working) to technician has turned it off and it won’t turn on till after the weekend. Properties also usually take any payments at check out. Conveniently these folks asked for payment up front, knowing all these issues. The rooms were also very small, and dated. Will not be staying here again. Do not recommend.
Pallavi
Pallavi, 1-night trip
8/10 Very good
Aug 29, 2022
Very good location with walking distance to everything you need. Room was clean and nice. Everything was good. The only criticism is the breakfast which was not much and not diverse. But the servers were too nice and helpful and they made your morning better. Special thanks to Mateo whom gave us a lot of help and was very nice.
Yad
Yad, 7-night trip
10/10 Exceptional
Aug 10, 2023
Check-in is smooth and professional. Desk clerk very helpful with directions and advice for the Napoli experience. Rome raves about Pizza Napoli - we were directed to the genuine source, Sorbillo at Via Dei Tribunali 32 ( not the busy place with the blue sorbillo flags) walk a little further to the smaller place with Sorbillo etched in the glass over the door…viola!.. Pizza Napoli. This walk from Palazzo Turchini takes you through Centro Antico. There is also a beautiful Church right next door to Palazzo Turchini and hotel is conveniently located within walking distance to the Port of Naples for next steps travel to ports beyond. Room is clean and comfortable.
Rodger
Rodger, 1-night trip
8/10 Very good
Jan 21, 2025
Verified traveler
5-night trip
8/10 Very good
Jan 20, 2025
Posizione ottima, albergo in buone condizioni, personale gentile e disponile