Youssef Exceptionnel Merida

3.5 star property
Hotel with restaurant, near Paseo de Montejo

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Photo gallery for Youssef Exceptionnel Merida

Pool
Reception
Terrace/patio
Terrace/patio
Reception
In Mérida Centro, Youssef Exceptionnel Merida offers a warm welcome with high-speed WiFi, a coffee shop/cafe and a restaurant. Savor continental flavors or work out in the gym while enjoying attentive staff. The 24-hour front desk is always ready to help.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Gym
  • 24/7 front desk
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Daily housekeeping
  • Blackout drapes/curtains
  • Cable TV service
  • Premium bedding
  • Free parking nearby
  • Soundproofed rooms
The current price is $44
$53 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle 52 No.379 por 33 y Av. Perez Ponce, 379, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk
  • Yucatan International Convention Center - 10 min walk
  • Paseo 60 - 11 min walk
  • U.S. Consulate Merida - 11 min walk
  • Mérida Cathedral - 4 min drive

Getting around

  • Mérida International Airport (MID) - 19 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪La Exquina - ‬12 min walk
  • ‪Rancho Da Picanha - ‬4 min walk
  • ‪Restaurante de Hotel el Conquistador - ‬8 min walk
  • ‪Loncheria Ma Elena - ‬8 min walk

About this property

Youssef Exceptionnel Merida

Youssef Exceptionnel Merida puts you in a great location, within a 15-minute walk of Paseo de Montejo and Yucatan International Convention Center. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, U.S. Consulate Merida and Mérida Cathedral are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Languages

Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free 24-hour offsite parking within 164 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Fitness center

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 60 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Youssef Exceptionnel
Youssef Exceptionnel Merida Hotel
Youssef Exceptionnel Merida Mérida
Youssef Exceptionnel Merida Hotel Mérida

Frequently asked questions

Does Youssef Exceptionnel Merida offer free cancellation for a full refund?

Yes, Youssef Exceptionnel Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Youssef Exceptionnel Merida?

Sorry, pets aren't allowed.

Is parking offered on site at Youssef Exceptionnel Merida?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Youssef Exceptionnel Merida?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Youssef Exceptionnel Merida?

No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (5-min drive) are both nearby.

What is there to do at Youssef Exceptionnel Merida and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Youssef Exceptionnel Merida?

Yes, there's an onsite restaurant.

What's the area around Youssef Exceptionnel Merida like?

Youssef Exceptionnel Merida is in Mérida Centro, a short 5-minute walk from Paseo de Montejo and 10 minutes' walk from Yucatan International Convention Center.

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Youssef Exceptionnel Merida Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

The location is very convenient and the staff was super friendly. I recommend staying here if you’re in a short stay. The rooms can be small so don’t share a room with more than 3 people.
Nora, 1-night trip

8/10 Very good

Morning Loud car noises
Petru, 2-night trip

10/10 Exceptional

Very nice hotel clean 25 minutes walk to centro but it is a pleasure to get there . Super friendly staff Definitely recommended. 👌
serje, 1-night trip

8/10 Very good

Too noisy, and bussy, problem with stars, the stars ceiling is too low, i hit my head, no elevator, the restaurant poor attendance, sitting too long to order, very sad.
2-night trip

6/10 Good

Overall property is clean and not bad for the price. The bed is not very comfortable, and they do not even give you a cup of complimentary coffee in the morning.
Samuel, 1-night trip

2/10 Poor

Badly maintained property no customer service and too expensive compared to other excellent hotels in the area you deal unsafe here.
Jose, 2-night trip

6/10 Good

Very bad experience with the restaurant staff No customer service no attention I'm not going to try this place again just because of the bad customer service in this area
Jose, 1-night trip

10/10 Exceptional

Really good value for your money. My personal experience was pretty good. Those complaining about quality and amenities need to be reminded they are choosing savings over luxury. My room was spacious and comfortable enough, the only thing is I had poor WiFi, tho I must clarify I had to take zoom meeting calls in the room, all else was very good. The staff was friendly and all basics were covered, the AC worked fine which is important in Merida, lol. This place is at walking distance to Montejo, the main avenue in town, you can even walk all the way to downtown if you’re not too lazy, and is a very nice walk. You are also closer to the north, which is the modern part of town. There are a bunch of restaurants and a discreet Walmart store close by where you can almost always find taxis waiting during the day time, despite its proximity to all that, it was quiet in my room and the area seemed very safe. Again, this is really good value for your money, I would definitely stay there again!

2/10 Poor

Makeup Bag & Accessories ($1000) Stolen From Room
Even though the room was very very small, The stay was nice, the food was good and the staff we met were friendly … HOWEVER, someone took my wife’s Makeup Bag filled with expensive makeup , brushes and other accessories valued at over $1000 Canadian . This purple kit was the size of a bread loaf and hard not to see. The front staff first said they would look into it but later told us we must have lost if ourselves because the cleaning staff were very honest and trustworthy. Nice of them to take the side of dishonest staff members!! It didn’t walk away !
Gregory, 4-night trip

8/10 Very good

Location is fine. Neighborhood is not dangerous as another reviewer described it. Room was very clean. I had an issue when I came back on Christmas eve and found my room had flooded in my absence. I was very hungry and by the time I finished moving, almost every restaurant was closed and I had to settle for what I could get delivered from the handful of places that were still open. Not the worst thing in the world but most hotels would have offered some compensation for the experience. Just a breakfast voucher would have made me happy. But not this place. In general this is a hotel that caters to middle class Mexicans who I feel certain would have preferred that I stayed at one of the tourist hotels they were priced out of because of people who look like me. The staff was professional and extended minimum courtesy except for the bellhop, who was friendly and charming. Good value for the money. I understand where the attitude comes from. I've seen it elsewhere and agree with the sentiment to a large extent.
Simon, 6-night trip

4/10 Fair

When I reserved and paid for my 5-night stat, I received a notification that I needed to call the hotel to reconfirm and provide my arrival time, which I did two days before arrival. I had noticed several reviews indicating guests were told upon arrival that they had no reservation, so I made sure to get the name of the staff member who ensured there would be no problem since the room was prepaid. However, when I arrived, the Front Desk clerk said he had no reservation for me, no room available and no other hotel where he could send me. It was 9pm and raining, and despite my explanations, his response was to tell me to call Orbitz and let them find me a room somewhere else. He also indicated his computer was down, so he'd couldn't help me further. He said he had one room that was assigned to someone whose arrival was pending, so he couldn't assign it to me even if I chose to pay for it and resolve the issue with Orbitz in the morning. Yet, after much back and forth, he miraculously found my reservation and assigned me a room, which he had said he didn't have. When I asked if this was the same room for the guest who was pending arrival, he indicated the guest had arrived so no need to worry. No guest had arrived in all the time I was in the lobby. He also didn't have me sign any registration form. So, I'm not sure if this was an attempted scam or sheer incompetence, but it left me unsettled.
Santiago Antonio, 5-night trip

10/10 Exceptional

Christian, 1-night trip

6/10 Good

Hotel OK, algunas habitaciones huelen mal
El hotel es aceptable, la ubicación para mi era ideal. Sin embargo la primera noche noté un ligero olor a drenaje, en la tarde del segundo día el olor era insoportable y solicité cambio me habitación, en un inicio me dijeron que como no lo reporté en la mañana no podían hacer nada, insistí que el olor era insoportable y no había manera de permanecer en la habitación, y finalmente aceptaron moverme. Fue incómoda la situación
Perla K, 1-night trip

10/10 Exceptional

Gil Roberto, 4-night trip

6/10 Good

La llegada al hotel todo bien... El problema que la puerta del baño se atascaba y me quedé encerrada... Después la puerta de la habitación no abría tuvieron que quitarla por completo.
CESAR, 3-night trip

10/10 Exceptional

Laura, 4-night trip

10/10 Exceptional

DAVID, 1-night trip

10/10 Exceptional

JOSE MANUEL, 1-night trip

10/10 Exceptional

Ideal para descansar
jorge, 1-night trip

10/10 Exceptional

Ideal para descansar, cómodo buena cama buena tele restaurante agradable.
jorge, 1-night trip

8/10 Very good

No funcionaba el teléfono de la habitación y la caja fuerte usaba forzosamente llave porque no tenía batería
Alonso Nahum, 2-night trip

6/10 Good

Yoly, 1-night trip

8/10 Very good

Solo falta el aire en el lobby
Esmeralda Chavez, 5-night trip

2/10 Poor

Mauricio, 1-night trip

6/10 Good

Buen hotel, pero ya es necesario que cambien los blancos (sabanas) ya hasta algunos decian F/S quiero pensar que es fuera de servicio porque estaban super sucios. La habitación esta vez fue pequeña y se supone que era Deluxe.
Yoly, 1-night trip