Discover Boutique Urban Madrid Genova, close to Plaza de Cibeles and Puerta de Alcalá. Connect to WiFi in public areas, take advantage of tour/ticket assistance for your next adventure. With smoke-free premises and an elevator, this aparthotel is designed with convenience in mind.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
Calanas Station - 4 min drive
Madrid Recoletos Station - 11 min walk
Nuevos Ministerios Station - 25 min walk
Alonso Martinez Station - 2 min walk
Colon Station - 7 min walk
Bilbao Station - 8 min walk
Restaurants
Viena Capellanes - 2 min walk
Tierra Burrito Bar - 4 min walk
Santa Bárbara - 3 min walk
Lamucca de Almagro - 1 min walk
Manolo Bakes - 2 min walk
About this property
Boutique Urban Madrid Genova
This aparthotel puts you just a 5-minute drive from Gran Via and Prado Museum. Apartments feature kitchenettes and LCD TVs. The property is just a short walk to public transportation: Alonso Martinez Station is steps away and Colon Station is 7 minutes.
Languages
English, Spanish
At a glance
Property size
73 apartments
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
1 bathroom
Shower/tub combination
Towels provided
Free toiletries
Entertainment
LCD TV
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Location highlights
Near a metro station
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
73 rooms
7 floors
1 building
Fees & policies
Optional extras
Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of EUR 50
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
BlueSense Madrid Génova Aparthotel
BlueSense Génova Aparthotel
BlueSense Génova
Apartments Andrómeda Madrid
Andrómeda Madrid
Boutique Urban Hotels
BlueSense Madrid Génova
Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Aparthotel
Boutique Urban Madrid Genova Aparthotel Madrid
Frequently asked questions
Does Boutique Urban Madrid Genova offer free cancellation for a full refund?
Yes, Boutique Urban Madrid Genova does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Sorry, there's no onsite parking at this aparthotel.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.
Does Boutique Urban Madrid Genova have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator and cookware.
What's the area around Boutique Urban Madrid Genova like?
Boutique Urban Madrid Genova is in Chamberí, a short 2-minute walk from Alonso Martinez Station and 14 minutes' walk from Gran Via.
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Boutique Urban Madrid Genova Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.4/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
2/10 Poor
Oct 23, 2024
Bad condition
Winston
Winston, 4-night trip
2/10 Poor
Feb 7, 2024
Dont recomend this place
This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
Alejandro
Alejandro, 2-night trip
4/10 Fair
Oct 25, 2024
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
Ingrid
Ingrid, 1-night trip
2/10 Poor
Oct 28, 2024
THE PHOTOS ARE FALSE!!
The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room.
First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it!
The bedding had blood stains!!
The bathroom had mold and unfinished/unpainted sections in the walls.
Alvaro
Alvaro, 2-night trip
8/10 Very good
Dec 29, 2024
Appart hotel convenable .
STEPHANIE
STEPHANIE, 3-night trip
8/10 Very good
Dec 1, 2024
Julio Cesar
Julio Cesar, 1-night trip
8/10 Very good
Oct 27, 2024
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
Sylvie
Sylvie, 11-night trip
6/10 Good
Oct 3, 2024
Decepcionó
La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
Maria Fernanda
Maria Fernanda, 2-night trip
4/10 Fair
Oct 2, 2024
Staff de recepción, debiese ser más amable! El peor servicio al cliente que he visto en un hotel
Cleopatra
Cleopatra, 1-night trip
2/10 Poor
Sep 29, 2024
Creo que ha sido mi peor experiencia en un hotel. Las recepcionistas (de distintos turnos) súper antipáticas, ni buenos días, ni buenas tardes. A la hora hora de hacer el checkin te hacen sentir incómoda y en el checkout devolvimos la tarjeta de la habitación y la recogieron de mala manera. Preguntamos si necesitaban algo y ni nos miraron. No se lo recomiendo a nadie. La habitación daba a un patio bastante sucio. Las camas incómodas. Llamamos al hotel por teléfono porque no tenían teléfono en las habitaciones para pedir un secador y nos dijeron que no tenían. Que el que tenían estaba estropeado. (Entiendo que tienen uno para todo el hotel). No creo que vuelva. No tengo nada positivo que decir en mi estancia.
Verified traveler
2-night trip
8/10 Very good
Sep 15, 2024
Solamente que se oye mucho a los vecinos, por lo demas todo normal
Carmelo
Carmelo, 1-night trip
10/10 Exceptional
Jul 24, 2024
Bien
Diego
Diego, 1-night trip
8/10 Very good
Jul 17, 2024
Todo perfecto
Fernando
Fernando, 1-night trip
10/10 Exceptional
Jul 9, 2024
Marco lima
Marco lima, 4-night trip
2/10 Poor
Jun 19, 2024
Fran
Fran, 1-night trip
4/10 Fair
Jun 5, 2024
ANA
ANA, 1-night trip
10/10 Exceptional
Jun 4, 2024
Laura
Laura, 1-night trip
8/10 Very good
May 28, 2024
Fernando
Fernando, 2-night trip
10/10 Exceptional
May 14, 2024
El hotel tiene una gran ubicación, cerca a comercio, buenos restaurantes cafes y panaderías. Cumple con los requisitos y necesidades básicas además de ser muy cómodo. Es un barrio tranquilo y seguro
Jessica
Jessica, 3-night trip
8/10 Very good
May 13, 2024
Tienen que poner tvs nuevas que no se ven.
Fernando
Fernando, 1-night trip
4/10 Fair
Apr 12, 2024
Fel hotell på ett bra stället i Madrid
Duschen var trasig fick säga till dem att den skulle repareras toaletten var också trasig det rann vatten hela tiden dem gjorde ingenting åt det hade svår att sova för att varje 2 minuter vatten hållare startade där att fila på mer vatten och tvn fungerade inte. Man kunde bara håra dem gjorde ingenting heller åt det. Aldrig mer samma stället.
Javier Edison
Javier Edison, 3-night trip
6/10 Good
Apr 7, 2024
Isaac
Isaac, 1-night trip
6/10 Good
Mar 19, 2024
NZOMI
NZOMI, 14-night trip
4/10 Fair
Mar 3, 2024
Muy ruidoso
Carbonell
Carbonell, 2-night trip
2/10 Poor
Feb 22, 2024
El sitio está totalmente descuidado y sin mantenimiento. Las paredes de la habitación estaban sucias y con partes rotas y desprendidas. A la puerta le faltaba el marco. El televisor (mini televisor porque debe se de 14") está de adorno porque es tan antiguo que no soporta canales HD, asi que ahora que ya solo se emiten canales en ese formato, en el televisor no se puede ver nada. A pesar de que el hotel ofrece desayuno, no tiene cafetería ni restaurante, tienes que salir del hotel e ir a una cafetería de la calle que está cruzando una carretera. Desaconsejo totalmente este sitio.