10/10 Exceptional
Nov 4, 2024
The staff is the best!
Checkin was easy. Even if they don’t speak English, they use Google translate to confirm/reconfirm everything.
Safe. Reception is always staffed.
They left a bottle of water everyday in my room after housekeeping. Very well managed place.
Airline cancelled my flight without notice at 3am and put me on a flight at 5pm. I went back to Hotel Juarez! The staff said “no problem” and just handed me the key back to my room that I had checked out of. I could get good sleep, freshen up and leave at normal checkout time. Very helpful and considerate staff.
Verified traveler
4-night trip
Verified Hoteles.com guest review