My mother was having ascending thoracic aorta aneurysm surgery requiring an extended stay. We were completely impressed with the customer service at this Residence Inn location in Jonesboro, Arkansas. Staff helped us book a longer stay due to circumstances at a great rate. The hotel staff was kind and courteous refreshing our room daily always offering their help with all our necessities. The room was comfortable, clean, and sheets were fresh. Lots of outlets for charging devices in each room, iron, iron board, and a hairdryer. Breakfast has a variety of choices with different options each morning. Clean dining area. Coffee isn’t offered all day but that’s not a deal breaker for us. Pool could’ve been cleaner but there was construction nearby and may have contributed to the film on the surface. Free laundry room with TV for entertainment during the wait and not to worry about quarters was a nice amenities.