Our overall experience was very pleasant after a few initial hiccups. We had flown for 11 hrs from Dulles, Virginia, to Atlanta, LA, then Hawaii with 2 children. We arrived at 11:30 pm, picked up our rental car and drove to the hotel. When we got to the hotel it was after hrs and the security gates were shut and needed a code to enter.
The flight/ hotel itinerary had the after hrs numbers to call for access albeit it was printed below the address of the hotel were we would be staying. The hotel reception and the hotel accommodation were not on the same property We had not anticipated this or to put it another way, most hotels we have stayed in have their reception and rooms on the same building. We finally called the number on the itinerary, and a very helpful man, gave us the entry code to the reception mailbox, where we were giving further instructions of were the keys to the room were. and all the welcome package.
It was now after 12 midnight, tired, exhausted, but happy to start our vacation. Our suite was clean and well air-conditioned.
caution. The roads at night are not fully illuminated. However, enjoyed the island, people, and scenery.