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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Puerto Morelos Town Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
View from property

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Beach sun loungers
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television
  • Garden
The price is $419
$434 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Platinum

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Platinum

View from room

Junior Suite Platinum

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Three Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
3 bedrooms
Ceiling fan
Premium bedding
  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Pool View

Premium bedding, minibar, in-room safe, desk

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite Superior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Room Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Room Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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The price is $415
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includes taxes & fees
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About the neighborhood

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive
  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive
  • Cozumel Intl. Airport (CZM) - 22.5 miles/36.3 km

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

At Hotel Marina El Cid Spa & Beach Resort All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll be just a 5-minute drive from Puerto Morelos Town Square. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda Arrecife, one of 5 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a marina, and a rooftop terrace. Fellow travelers say great things about the helpful staff and overall value.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

Hotel size

  • 500 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Fishing
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Marina
  • Spa tub
  • Sauna
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Administrative fee: USD 15 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive offer free cancellation for a full refund?
Yes, Hotel Marina El Cid Spa & Beach Resort All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Marina El Cid Spa & Beach Resort All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and fishing. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Marina El Cid Spa & Beach Resort All Inclusive also has 2 bars and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.
Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Marina El Cid Spa & Beach Resort All Inclusive like?
Hotel Marina El Cid Spa & Beach Resort All Inclusive is located a short 9-minute walk from Arrecife de Puerto Morelos National Park. Travelers love the property's prime location.

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kelli, 5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jena, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Catruc, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Staff always great! Make sure to visit Noe at the Marina bar- ask for his special margarita! Marisol at concierge went above and beyond for us too!
Deanna Marie, 8-night trip
Verified Expedia guest review

10/10 Exceptional

All is very good
Sergio Zepeda, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Everything
Ariel, 7-night trip
Verified Expedia guest review

2/10 Poor

The service from the front desk to servers were poor, especially the front office. They acted like you were bothering them. They are too cheap to give you a Map of the resort. They don't have activities for kids or the pool area. If you have teens they just have a dj at night. The photos online are the new building, if you get el cid, there were hug roaches in room.
OEUT PEOU, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful grounds and pools. Loved the variety of restaurants and atmosphere. Amazing service, friendly staff, golf carts to take you around the property, clean and beautiful grounds.., overall great experience. Not the most exciting entertainment. No outside music and shows that is interesting, bright colored and fun. Negative is the playing with heavy volleyballs in the pool where there are children and adults get pretty careless with throwing heavy balls around. I feel it’s unnecessary and unsafe. Pools are for swimming as people go there to relax.
Ilona, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

The customer service of the staff were amazing and very friendly. Lots of different variety of dining options. Great ocean view of the pool. Great to try different restaurants from the three hotels.
Eva Hiu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect for the vacation time with family
Xiao dan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter W, 6-night trip
Verified Expedia guest review

10/10 Exceptional

We recently flew to Cancun and had a wonderful stay at the El CID resort. As the tag line goes, pay for 1 but enjoy the benefits of 3 resorts within EL CID. We stayed at the Marina at El CID which is older compared to the Ventus but I am really flattered with the customer service and have only good things to say. For those who travel with young kids or elderly, this is the best place. My mom was on a wheel chair but had no problem accessing around the resort. The staff at EL CID are great and very courteous. They are all super nice and provide the same care for those really tip or who doesn't. The swim up bar is a great plus. As we enjoy the time at the pool, it is so nice to grab a drink and soak in the hot sun at the pool. I am very satisfied and will definitely return.
Cholavendan, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean. Quiet. Relaxing. Good customer service. Yummy food French restaurant. Albahar restaurant. Italian. Aakat the best.... I will definitely come back. Freddie, carol, Raul is so helpful
paula Acaso, 5-night trip
Verified Expedia guest review

10/10 Exceptional

In general great resort.stuff is amazing and pools and dining is really great. The beach is disappointing- nothing like it should be. AC base was in the room and we need to get to used to the sound. Go there! Really nice additional activities like trips and dolphins ate just next to it
Urszula, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice place . Venus and Ventus Ha much modern . Even if you are staying in Marina you can explore them . Staff and service amazing!!!
bogumila, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This is my second time coming to this resort. I was sick for the majority of my trip and was grateful that they have a kids club. Actually, their kids club is probably the best out of all of the resorts I’ve stayed at (including a diamond resort). 10/10 and will definitely be back!
Martha M, 8-night family trip
Verified Expedia guest review

2/10 Poor

The property doesn’t have appropriate beaches. They are unsafe and dirty. Nobody spends time on the beach. My children found a condom near the beach lounger. I injured my toe by rock while entering the ocean. The ocean floor is too rocky and unpleasant!!! We have our room cleaned just 4 times in 7 days! They did not provide a free WiFi service for 3 of us, because it is limited! Instead of two queen bedroom they gave us a room with one queen and one murfee beds, and they called this room as a “Luxury Room”. This Hotel Marina El CID Spa & Beach Resort is sucks!
marina, 8-night family trip
Verified Orbitz guest review

10/10 Exceptional

.
Cathy, 5-night family trip
Verified Expedia guest review

8/10 Very Good

I liked that for the stay you were able to enjoy all 3 properties. Each were unique. However the biggest issue I had was the lack of a beach that was presented in pictures. The beach was not serene at all and there was a smell from the marina that was overpowering. Tons of rocks in the water.
Monica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was my fourth trip to Hotel Marina El Cid and it did not disappoint! The grounds are beautiful and the staff is friendly and hospitable. They really go above and beyond. We had a great time and are looking forward to returning!
Nancy, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Stephen, 5-night trip
Verified Expedia guest review

8/10 Very Good

It was situated to a lot of tourist attractions that I found quite rewarding. This is the second time I’ve been to this hotel and my experience was nothing short of commendable. I still believe this hotel needs to work on a bit of staff selection at the front desk.
Parampreet, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Safe and friendly environment. Staff were excellent and always attentive.
JoAnn, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Resort staff was amazing and options to eat was great. We enjoyed different pools and a beautiful beach close by the hotel (walking). I wish the hotel beach was better and I appreciate the workers cleaning it every single day. You can walk to Delphinus to swim with the Dolphins. Definitely was a great experience.
Willians Micheletti, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Eli at registration made our checking in 3 reservations a breeze and was accommodating when we requested to change one of the room because of the smell coming from the swamp. They need to clean the pond because it gives a bad stench in the room and when we walk alongside it. The staff and the pool were great, but the food was okay. Room service food and buffet food was okay. Our biggest complaint is the inability to reserve our dinner. For dinner we are limited to the one buffet restaurant that they have and room service. It doesn't make any sense, having 7 restaurants and no availability. There were 17 of use with 6 room reservations and even though we split it up, we still weren't able to get a reservation. The only ones they have is either waaaaay too early or waaaaay too late. I highly suggest calling in three weeks in advance to make a reservation at Kobo. You are able to make one reservation before check in. For some reason, there were no reservations available the next two weeks for it.
Gian, 5-night family trip
Verified Expedia guest review