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Hotel La Citadelle Metz-MGallery

4.0 star property
Family-friendly hotel with restaurant, near Metz Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel La Citadelle Metz-MGallery

Exterior
Superior Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Front of property
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
  • Water dispenser
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
The price is $108
$124 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Twin Beds

Deluxe Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillowtop bed
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Twin Room, 1 Double or 2 Twin Beds

Superior Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillowtop bed
  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Sports facility
Mercure Metz Centre
Pet friendly
Parking available
Free WiFi
Restaurant
8.0 out of 10, Very Good, (342)
The price is $102
$117 total
includes taxes & fees
Dec 15 - Dec 16
Mercure Metz Centre
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About the neighborhood

Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Place de la Republique - 3 min walk - 0.3 km
  • Metz Christmas Market - 12 min walk - 1.0 km
  • Metz Cathedral - 12 min walk - 1.0 km
  • Centre Pompidou-Metz - 18 min walk - 1.5 km
  • Porte des Allemands - 18 min walk - 1.6 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
  • Metz North Station - 3 min drive
  • Ars-sur-Moselle Station - 9 min drive
  • Metz Station - 12 min walk

Restaurants

  • ‪Fox Coffee - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Brasserie Rep - ‬4 min walk
  • ‪La Taverne Karlsbräu - ‬4 min walk
  • ‪Vert et Noir - ‬5 min walk

About this property

Hotel La Citadelle Metz-MGallery

Located near a train station, Hotel La Citadelle Metz-MGallery is a great choice for a stay in Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 68 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must provide a valid photo identity card.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (EUR 18.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1569
  • Safe-deposit box at front desk
  • Library
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired internet
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

La Réserve - Onsite restaurant. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Self parking costs EUR 18.00 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does Hotel La Citadelle Metz-MGallery offer free cancellation for a full refund?
Yes, Hotel La Citadelle Metz-MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel La Citadelle Metz-MGallery?
Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel La Citadelle Metz-MGallery?
Yes. Self parking costs EUR 18.00 per night.
What are the check-in and check-out times at Hotel La Citadelle Metz-MGallery?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Hotel La Citadelle Metz-MGallery?
No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (17-min drive) are both nearby.
What is there to do at Hotel La Citadelle Metz-MGallery and nearby?
Recommended spots to visit include Metz Cathedral (12-min walk) and Centre Pompidou-Metz (0.9 mi), along with Porte des Allemands (1 mi) and Walygator Park (11 mi).
Are there restaurants at or near Hotel La Citadelle Metz-MGallery?
Yes, there's an onsite restaurant, La Réserve.
What's the area around Hotel La Citadelle Metz-MGallery like?
Hotel La Citadelle Metz-MGallery is in Metz-Centre – Ancienne Ville, a short 3-minute walk from Place de la Republique and 12 minutes' walk from Metz Christmas Market.

Hotel La Citadelle Metz-MGallery Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

3 jours à Metz
Hôtel idéalement situé pour visiter Metz qui est une ville magnifique. Tout le personnel est d une gentillesse extrême et très serviable.
Bernard, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jeanne, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

patary, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

N., 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Hotel was very good, nice large room on first floor with views of the park opposite
2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Éviter la chambre à côté de l ascenseur
Ma chambre était au premier étage à côté et l ascenseur , du coup j’avais droit au bas et vient jusqu’à 23 h et de nouveau le matin à 6 h30 … dommage le literie est vraiment agréable , la chambre spacieuse , le petit déjeuner sympa
MICKAEL, 1-night business trip
Verified Hoteles.com guest review

6/10 Good

Excellent food in the evening. Very poor service at breakfast with no-one explaining the system. We were offered coffee as we sat diem for breakfast but after 20 mins still none had appeared. The car park is not secure. Two sets of guests in the night we were there had items stolen from their cars. Be aware if you have heavy luggage that there are two short flights of steps to reception and the small lift for wheelchairs was broken, Altogether not good value for money.
Martin, 1-night trip
Verified Expedia guest review

6/10 Good

The breakfast including service was worse than last stay
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Fantastic place to stay
Great stay at this beautiful hotel. Room was huge and had gorgeous views over a green space. Parking was additional but very handy and safe. Breakfast was fabulous with plenty of choice. We ate in the restaurant for both nights of our stay and enjoyed the food and service
Sharon, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Easy to get and parking. Staff were very friendly
mark, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

we didn't find any international tv canals, tf2 and tf3 chaotically reported on the olympic games. nothing the hotel is responible for. but expensive hotels should offer more (international) canals, we think
Ludovicus, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and superb service.
gordon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Very slow service in the restaurant and no working internet
Dan, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Kornel Martin, 1-night trip
Verified Hoteles.com guest review

2/10 Poor

Hospitality done wrong
30° heat and manager came to move us from outside on the patio area as we “were not eating and is only for food”. No one else was there, it was a completely ridiculous conversation and demonstrated a lack of welcoming guests. We left and had beer in the square, won’t be back.
Kenneth, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Lovely location, historic area with parcs as described by reviews.Easy walk to centre town. Very quiet. Room facing a small park. Very comfortable and spotless. Very quiet. Nespresso coffee and Courtesy water and small juice. Reception rapide and staff very welcoming and helpful. Dine and breakfast out so cannot comment on food. One very little issue perhaps despite an excellent bathroom with all necessities, a proper shower head (small hand shower) could be useful for those who prefer showers to bath. Personally loved relaxing in a bath. Overall extremely satisfied and will recommend.
Claudine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The restaurant and large bathrooms.
Pat, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos I, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Junko, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Dan, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

NATHAN, 2-night business trip
Verified Hoteles.com guest review