Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760
What's nearby
Tulum National Park - 5 min drive
Tulum Beach - 9 min drive
Tulum Mayan Ruins - 11 min drive
Las Palmas Public Beach - 14 min drive
Playa Paraiso - 18 min drive
Getting around
Tulum Intl. Airport (TQO) - 46 min drive
Cancun Intl. Airport (CUN) - 100 min drive
Airport shuttle (surcharge)
Restaurants
Sukhothai - 17 min walk
Rossina Cafe - 18 min walk
La Taqueria Pinches Tacos Shop - 16 min walk
Vaivén - 14 min walk
La Consentida - 9 min walk
About this property
Majaro Hotel Boutique Tulum
Majaro Hotel Boutique Tulum features a rooftop terrace and puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar, and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to download the property's R&P mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free secured, uncovered onsite self parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle tour information
Ecotours nearby
Scooter/moped rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Free pool cabanas
Bike storage
Pool loungers
Romance packages
Facilities
2 buildings/towers
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Bicycle parking
Spa services
Banquet hall
Outdoor furniture
Mediterranean architecture
Accessibility
Accessible airport shuttle
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
1 stairs to reach property
Smooth flooring in room
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Bathrobes
Iron/ironing board (on request)
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Memory foam mattress
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Electrical adapters/chargers
Food and drink
Champagne service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
Mobile key entry
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Dining
Tablo - Onsite coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: MXN 630 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 per person
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 400 per stay
Pets are allowed for an extra charge of MXN 400 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number OMA211029MB8
Also known as
Majaro Hotel Tulum
Majaro Boutique Tulum Tulum
Majaro Hotel Boutique Tulum Hotel
Majaro Hotel Boutique Tulum Tulum
Majaro Hotel Boutique Tulum Hotel Tulum
Frequently asked questions
Does Majaro Hotel Boutique Tulum offer free cancellation for a full refund?
Yes, Majaro Hotel Boutique Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Majaro Hotel Boutique Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Majaro Hotel Boutique Tulum?
Yes, cats and dogs are welcome. There's a charge of MXN 400 per pet, per stay, and there's also a deposit of MXN 400 per stay. Service animals are exempt from fees.
Is parking offered on site at Majaro Hotel Boutique Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Majaro Hotel Boutique Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Majaro Hotel Boutique Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Majaro Hotel Boutique Tulum and nearby?
Majaro Hotel Boutique Tulum has an outdoor pool and spa services.
Are there restaurants at or near Majaro Hotel Boutique Tulum?
Yes, there's an onsite restaurant, Tablo.
Majaro Hotel Boutique Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 2, 2024
if you want relaxation…this is it.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast!
The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Denette
Denette, 2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Mar 7, 2024
Could have been so much better
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best.
But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon.
Breakfast is included, but it’s terrible, amateurish, the coffee is bad too.
Shame that something so well-designed is run in such a hopeless manner.
Irina
Irina, 11-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Feb 25, 2024
Susana
Susana, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 18, 2024
Nice
Jorge
Jorge, 3-night trip
Verified Expedia guest review
2/10 Poor
Jan 21, 2024
Jesús
Jesús, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2024
habib
habib, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2023
Alexander
Alexander, 5-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 28, 2023
Kattina
Kattina, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 13, 2023
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
Latasha
Latasha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2023
Very nice and clean
Sabrina
Sabrina, 3-night trip
Verified Expedia guest review
6/10 Good
Oct 10, 2023
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
Ilona
Ilona, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2023
The staff was very friendly and helpful. They were very attentive to our needs
Cristal
Cristal, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 28, 2023
Tamissa
Verified Expedia guest review
6/10 Good
Aug 12, 2023
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Katherine
Katherine, 5-night romance trip
Verified Expedia guest review
6/10 Good
Jul 9, 2023
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
Terrance
Terrance, 3-night romance trip
Verified Expedia guest review
6/10 Good
Jun 30, 2023
OK
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make.
I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting.
Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
Tracy
Tracy, 13-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
May 7, 2023
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.
Sydney
Verified Expedia guest review
8/10 Very Good
Apr 16, 2023
Surrounding roads were dirt and dangerous.
Scott
Scott, 6-night romance trip
Verified Expedia guest review
6/10 Good
Apr 4, 2023
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
Clarissa
Clarissa, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 31, 2023
Great hotel but... be careful if it rains!
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool.
The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly.
Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay.
The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer.
The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked.
Would stay here again despite this, but would not opt for the roof top unit again just in case.
Thank you Majaro for our first night's stay in Tulum!
Chantal
Chantal, 1-night trip with friends
Verified Hoteles.com guest review
2/10 Poor
Mar 23, 2023
Steve
Steve, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2023
All good overall
Nanoatzen
Nanoatzen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2023
Josian
Josian, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 7, 2023
I like it
Brandon
Brandon, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 1, 2023
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful