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AJ Hotel & SPA

Find your mountain escape where relaxation meets adventure. Unwind by a cozy fire and let concierge services take care of everything.

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Photo gallery for AJ Hotel & SPA

Indoor pool, outdoor pool, sun loungers
Porch
Indoor spa tub
Bar (on property)
Bar (on property)
AJ Hotel & SPA, nestled in the mountains, offers a family-friendly retreat with plenty of activities to enjoy. Relax by the fireplace or unwind at the spa while kids have fun in the arcade/game room or pools.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Ski facilities
  • Pool
  • Spa
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Free cribs/infant beds
  • Children's club (free)
  • In-room childcare (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Minibar, in-room safe, desk, free cribs/infant beds

Twin Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use

Highlights

Air conditioning
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Deep soaking bathtub
Shower/tub combination
Private bathroom
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (2 Adults + 1 Child)

Room amenity

Triple Room (2 Adults + 1 Child)

Highlights

Air conditioning
Free cribs/infant beds
TV
Rollaway/extra beds
Sofa bed
Hair dryer
Bathrobes
Deep soaking bathtub
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Room amenity

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Rollaway/extra beds
Sofa bed
Hair dryer
Bathrobes
Deep soaking bathtub
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

TV

Family Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Sofa bed
Separate bedroom
Hair dryer
Bathrobes
Deep soaking bathtub
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Carretera del Forn, Canillo, AD500

What's nearby

  • GrandValira - 1 min walk
  • TC8 Canillo Ski Lift - 11 min walk
  • Palau de Gel - 19 min walk
  • Meritxell Sanctuary - 6 min drive
  • Mirador Roc del Quer - 11 min drive

Getting around

  • La Seu d'Urgell (LEU) - 66 min drive
  • Blagnac Airport (TLS) - 165 min drive
  • Barcelona El Prat Airport (BCN) - 90.4 miles/145.5 km
  • Mérens-les-Vals Station - 38 min drive
  • Porté-Puymorens Station - 43 min drive
  • Burton's Station - 45 min drive
  • Free ski shuttle

Restaurants

  • ‪Bar El Mirador De Quer - ‬9 min drive
  • ‪Borda Vella - ‬9 min drive
  • ‪Restaurant Manacor Grill - ‬7 min drive
  • ‪La Cirera - ‬7 min drive
  • ‪Les Pardines - ‬10 min drive

About this property

AJ Hotel & SPA

AJ Hotel & SPA allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 15-minute drive of Caldea Spa. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool, and a free kid's club. Skiers will appreciate the free ski shuttle, along with access to ski passes and storage.

Languages

Catalan, English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15.00 per day)
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sledding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 20.00
  • Late check-out can be arranged for an extra charge of EUR 20.00

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Parking

  • Self parking costs EUR 15.00 per day

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the swimming pool or hot tub
  • Guests under 6 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Canillo Hotel
Hotel Canillo
Hotel Canillo Magic
Hotel Magic Canillo
Magic Canillo
Magic Canillo Hotel
Magic Hotel Canillo
Hotel Magic Canillo Andorra
AJ Hotel Canillo
AJ Hotel
AJ Canillo
AJ Hotel & Spa Andorra/Canillo
AJ Hotel SPA
AJ Hotel & SPA Hotel
AJ Hotel & SPA Canillo
AJ Hotel & SPA Hotel Canillo

Frequently asked questions

Is there a pool at AJ Hotel & SPA?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at AJ Hotel & SPA?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 12 per pet, per day.

Is parking offered on site at AJ Hotel & SPA?

Yes. Self parking costs EUR 15.00 per day.

What are the check-in and check-out times at AJ Hotel & SPA?

You can check in starting at 2 PM. There's a charge of EUR 20.00 for early check-in. Check-out time is noon. Late check-out is available for a charge of EUR 20.00.

What is there to do at AJ Hotel & SPA and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. AJ Hotel & SPA also has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near AJ Hotel & SPA?

Yes, there's an onsite restaurant.

Does AJ Hotel & SPA have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around AJ Hotel & SPA like?

AJ Hotel & SPA is a short 1-minute walk from GrandValira and 11 minutes' walk from TC8 Canillo Ski Lift.

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AJ Hotel & SPA Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Good

Mau hotel para esquiadores
Paguei por 2 quartos triplos iguais. Éramos 2 casais e um dos quartos era um duplo com cama de criança com metade do tamanho do quarto triplo dado ao outro casal. O hotel obriga a transfers de e para o ski. Apenas têm uma carrinha de 8 lugares para o fazer. Na hora de ponta, não havendo um local específico de espera para a recolha, a confusão era tremenda e stressante. Não faz qualquer sentido. O acesso ao SPA é pago e o bar de serviço à noite tem apenas uma empregada, eficaz mas nada simpática. O hotel está cheio de gatos e o cheiro a urina nas proximidades durante a noite e de manhã é insuportável. Eles alimentam os gatos...
This review was submitted before 2018 and has not been verified.

2/10 Poor

Inaceptable entrar a las tres y media de la tarde
This review was submitted before 2018 and has not been verified.

4/10 Fair

Pas à la hauteur
Pas digne d'un 4*; parties communes pas très propres; la salle de bain n'a pas été nettoyée en 4 jours; la connexion Wi-Fi est... aléatoire ! Hôtel très bruyant. Il faut laisser sonner 2 mn pour avoir une réponse téléphonique puis se faire raccrocher au nez sans même une formule de politesse. Quand le chauffeur de la navette fait une pause (imprévue), il reste l'autostop: pas commode avec les équipements de ski, même pour 2 km. Ah ça, l'hospitalité andorrane n'est plus ce que c'était. En synthèse, très déçus. Heureusement, il y avait de la neige et du soleil sur le domaine skiable.
This review was submitted before 2018 and has not been verified.

6/10 Good

THIS IS NOT A SKI IN SKI HOTEL.
The hotel is good if you have a car. if not you have to get bus to gondola on morning and back no later than 6. i can imagine would be a nightmare in school holidays. I told hotels.com this and they told me they had changed advert so that is not advertised as ski in ski out. just checked and still hasnt been done. plenty of hot water and food was ok. Thank god for the irish bar in the hotel which saved our evenings as with out car you are stranded unless you want to pay for expensive taxi or thumb a ride which we did quite easily.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel de incógnito.
Todas las indicaciones para la localización del hotel son Hotel Magic. Parece que solo se ha cambiado el nombre en la web. Sería de gran utilidad añadir una mención en la web de hoteles.com con el nombre antiguo del hotel. Nos habríamos ahorrado más de media hora de búsqueda y de preguntar por los alrededores (!!)
This review was submitted before 2018 and has not been verified.

2/10 Poor

HOTEL PESIMO, para no volver.
Wifi no funciona, televisor no funciona, sin agua caliente, spa agua fría, calor en las habitaciones, trato del director soberbio y sin voluntad de solucionar los problemas. La comida de poca calidad. Este hotel no está a la altura de un cuatro estrellas. El hotel no se llama AJ HOTEL &SPA, se llama MAGIC por lo que nos costó mucho encontrarlo.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Muy difícil encontrar el Hotel, resulta que ahora se llama Magic, y fue terrible la experiencia, a ver si le cambian el nombre para futuros clientes.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Muy bien
El SPA es pequeño y el agua no muy caliente. Gracias.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Las mejores vistas de Canillo.
Todo en su sitio. Mejor estaría con TV led.
This review was submitted before 2018 and has not been verified.

6/10 Good

Des imperfections sur le service de chambre et la qualité du petit déjeuner.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Hotel a las afueras a 5 min del centro de Canillo
Hotel justito de 4 * con un poco de falta de mantenimiento. Lo peor fue encontrarnos sorpresas negativas al llegar y que próximos huespedes tendrían que tener en cuenta ( la piscina no pueden acceder niños menores de 6 años (nosotros lo cogimos para ir con nuestro hijo de 5 años que ya sabe nadar, y no nos dejaron poniendo con una excusa de forma poco amable y muy rara sobre cobertura seguro "aunque nos hicimos responsabes nosotros", y nos dijeron que salía publicitado claramente y no es verdad); y cogimos media pensión pensado que las bebidas estaban incluidas (agua) y nos la cobraron aparte. Además nuestra habitación le faltaba un poco más de limpieza.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel de montaña. Preciosas vistas y tranquilo.
Bonitas excursiones en la montaña. Recomendable el mirador de Canillo. Vistas impresionantes. Muy relajante.
This review was submitted before 2018 and has not been verified.

6/10 Good

Anteriormente nos habiamos alojado en el hotel y sobretodo el servicio del restaurante/bufet era mucho mejor. (Personal y calidad/cantidad)
This review was submitted before 2018 and has not been verified.

6/10 Good

El hotel es bonito
Encuento que en un hotel de 4 estrellas tiene que llegar bien el wifi a todos los sitios, porque nada mas lo cojias bien en recepcion. Y por otra parte la almohada era muy incomada ,la cama tambien y las paredes estaban sucias.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Lo único es que en la web, en la descripción de los servicios del hotel no se explica que la piscina es parte del SPA y que se tiene que pagar un suplemento.
This review was submitted before 2018 and has not been verified.

6/10 Good

Fint opphold i vakre Canillo
Vi hadde et fint opphold på hotellet i 2 dager, Svært hyggelig og hjelpsom resepsjonist ved ankomst. Hotellet var litt vanskelig å finne pga. dårlig skilting og annet navn på Hotellet.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bra hotell som erbjuder en trevlig service för ett rimligt pris. Personalen är väldigt serviceminded och killen som kör transferbussen mellan hotellet och kabinliften är alltid glad och oerhört hjälpsam. Det är lugnt och städat på hotellet. Mestadels av gästerna är från Spanien. Personalens engelska kunskaper varierar men det finns alltid någon som behärskar engelskan i receptionen/restaurangen. Hotellet är beläget ca 2 km upp i berget från centrala Canillo. Transferbussen går från 08:30-13:00 och 14:30-17:45 före eller efter dessa tider får man själv ombesörja transporten till hotellet. Kabinliften stänger 17:00. Är det storm kan anslutningsliften (efter kabinliften) vidare till resten av Grandvaliras syterbyar vara nerstäng, vilket innebär att du behöver ta lokalbussen till El Tarter för att accessa resten av systemet. Grandvaliras skidsystem med många backar både för barn och familj gör detta resmål till en intressant destination. Skidområdet är omfattande och bör hålla alla nivåer av åkare tillfrdställda. El Tarters skidpark inbjuder till spännande åk. Det är kul att betrakta olika skidåkares hopp och konster från sittliften på väg uppåt i liftsystemet.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Desayuno espectacular
Desayuno espectacular. Lo que si seria necesario, es que si esta nevado, acondicionaran la carretera hasta la entrada del hotel. Todos los coches resbalaban, incluido el mio.
This review was submitted before 2018 and has not been verified.

6/10 Good

cortito para las 4 estrellas yo le podria 3.
hotel correcto pero sin mantenimiento en las habitaciones habia telaarañas y el baño estaba sucio. el sofa cama estaba destrozado la television era mas pequeña que un monitor de ordenador
This review was submitted before 2018 and has not been verified.

6/10 Good

para ser un hotel de cuatro estrellas, deja mucho que desear
This review was submitted before 2018 and has not been verified.

2/10 Poor

Me gusta ...Andorrà
Estoy acostumbrado a un hotel como el Palome en la Massana al cual voy hace mas de 7 años.
This review was submitted before 2018 and has not been verified.

8/10 Very good

No esta mal aunque la comida muy cara en la cena y el desayuno poca variedad no estaba muy bueno! Por lo demas no estaba mal!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Très satisfait
Très content de l'accueil et de l'hotel en général. La chambre est propre et spacieuse. Petit déjeuner très copieux mais pas vite achalandé si on arrive après tout le monde. C'est la deuxième fois que j'y vais et a refaire si besoin